[Skip to main content](#vessel-content) # Can not find the component/level to check... ## - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#10511](#10511) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10511 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Do you have the HikaShop menu under the Components menu of joomla ? If that menu works you can disregard the message. Otherwise, it's because on an integrity problem in the jos_menus table which comes from a bug in joomla 1.6. Please edit that table via phpmyadmin and remove the entries related to hikashop and reinstall. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10522](#10522) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10522 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I fixed it too ! You are the best ! ![:D](/media/kunena/emoticons/1.png ":D") Thanks ! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")** - [![chemcat9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1524-chemcat9 "View chemcat9's Profile") - [ Offline](/forum/user/1524-chemcat9) Less More - Posts: 6 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#10683](#10683) by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile") Replied by *[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10683 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Dropped those entries and now I'm tossing new errors; all previous data entries are gone. ![:|](/neutral.gif ":|") image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika005.jpg Upon reinstallation no table entries were made, nothing, nodda. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika006.jpg No entries for the hikashop were found in the jos_menu Upon re-installation, no entries are found in the jos_menu were found for hikashop. Help? - [ ![hika005.jpg](/forum/attachment/699) ](/forum/attachment/699 "hika005.jpg") [ ](/forum/attachment/699?download=1 "hika005.jpg") - [ ![hika006.jpg](/forum/attachment/700) ](/forum/attachment/700 "hika006.jpg") [ ](/forum/attachment/700?download=1 "hika006.jpg") Last edit: 15 years 7 months ago by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#10684](#10684) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10684 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* First make sure that you use mysql 4.1 at least. Then, extract the tables.sql file from the back folder of the hikashop install package. There replace the prefix of the tables so that they start with jos_hikashop instead of #__hikashop (assuming that you use the default prefix). Then, import the tables.sql file in your database. Then, edit the table jos_menu and remove the menus related to hikashop. Finally, reinstall and it should work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")** - [![chemcat9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1524-chemcat9 "View chemcat9's Profile") - [ Offline](/forum/user/1524-chemcat9) Less More - Posts: 6 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#10692](#10692) by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile") Replied by *[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10692 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* **nicolas wrote:** > First make sure that you use mysql 4.1 at least. Then, extract the tables.sql file from the back folder of the hikashop install package. There replace the prefix of the tables so that they start with jos\_hikashop instead of #\_\_hikashop (assuming that you use the default prefix). Then, import the tables.sql file in your database. Then, edit the table jos\_menu and remove the menus related to hikashop. Finally, reinstall and it should work. * Apache/2.2.12 (Ubuntu) * MySQL client version: 5.1.37 * PHP extension: mysql * phpMyAdmin Version information: 3.2.4 tables.sql extracted, #__hikashop replaced with jos__hikashop tables.sql imported into database ** the jos_menu did not have any entries related to hikashop ** ** reinstalling only results in the same admin module error ** image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika002-20110311.jpg Issue remains unresolved. Still no admin menu under "Components" image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika004-20110311.jpg Please advise. Thanks, Ralph. **Update** I stand corrected ... there were three entries in the jos_menu overlooked. These were deleted. With re-installation the component menu is now correct! Yeah! ... now to rebuilt the cart items. Guess I should have built them in a spreadsheet and imported ![:|](/neutral.gif ":|") Thank you for your help and rapid replies! Ralph. - [ ![hika002-20110311.jpg](/forum/attachment/701) ](/forum/attachment/701 "...2-20110311.jpg") [ ](/forum/attachment/701?download=1 "...2-20110311.jpg") - [ ![hika004-20110311.jpg](/forum/attachment/702) ](/forum/attachment/702 "...4-20110311.jpg") [ ](/forum/attachment/702?download=1 "...4-20110311.jpg") Last edit: 15 years 7 months ago by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#10694](#10694) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#10694 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Here is the same problem with akeeba backup on joomla 1.6: [ www.akeebabackup.com/support/forum/topic...ng-admin-menusq.html](http://www.akeebabackup.com/support/forum/topic/26953-joomla-16-installation-qerror-building-admin-menusq.html) There are several solutions proposed. You can just replace akeeba with hikashop and it's the same... They also suggest to update to 1.6.1 which might fix such issues. The problem definitely comes from joomla. Finally, I also found that page: [ joomlacode.org/gf/project/joomla/tracker...racker\_item\_id=23674](http://joomlacode.org/gf/project/joomla/tracker/?action=TrackerItemEdit&tracker_item_id=23674) Where someone propose to add view="something" in the hikashop.xml file of the install package in the menu tag to circumvent the problem. As the developer of akeeba, we were not able to reproduce the problem on our end ![:/](/irritated.gif ":/") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cool Hand Fluke](/forum/user/1484-cool-hand-fluke "View Cool Hand Fluke's Profile")** - [![Cool Hand Fluke's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1484-cool-hand-fluke "View Cool Hand Fluke's Profile") - [ Offline](/forum/user/1484-cool-hand-fluke) Less More - Posts: 15 - Thank you received: 0 - - 15 years 7 months ago [\#11563](#11563) by [Cool Hand Fluke](/forum/user/1484-cool-hand-fluke "View Cool Hand Fluke's Profile") Replied by *[Cool Hand Fluke](/forum/user/1484-cool-hand-fluke "View Cool Hand Fluke's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#11563 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I have the same problems and the same errors with Hika Shop as well trying to install it on my Go Daddy Servers. I had hika shop previously installed, couldn't get it to work at all, totally blew away my joomla files on my server, reinstalled Joomla and now cannot install hika shop without the errors listed above. I am no way comfortable editing Jos files or anything else for that matter to make something work. I have wasted 4 days of my life with zen cart and now two weeks of my life with hika shop on something that should be simple. ![:angry:](/media/kunena/emoticons/23.png ":angry:") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#11565](#11565) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check?start=20#11565 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I understand your frustration but we unfortunately cannot do anything in HikaShop to prevent it. The problem is between the way your server is setup and the joomla installer of joomla 1.6 which apparently has some glitches. The problem is also with other components so you might want to stick with joomla 1.5 for now. We posted the solutions above which apparently solved the problem for the previous users so it should work for you as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3N0YXJ0PTIwJnRtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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