[Skip to main content](#vessel-content) # Can not find the component/level to check... ## - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10453](#10453) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") *[Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10453 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* was created by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is? [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/Untitled-20110308.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/Untitled-20110308.jpg "[img") - [ ![Untitled-20110308.jpg](/forum/attachment/677) ](/forum/attachment/677 "...d-20110308.jpg") [ ](/forum/attachment/677?download=1 "...d-20110308.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10454](#10454) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10454 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Hi, The problem is usually that the hikashop tables could not been installed on your database. The solution is to make sure the table.sql file (from the administrator/components/com_hikashop folder) has the right access level and then reinstall HikaShop. This being related to access rights access, turning on (or off if it's already on) the FTP layer of joomla and then reinstlaling might help solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10455](#10455) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10455 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Hi! Thanks for the immediate reply. Is there somewhere a guide step by step on how to make the table.sql file (from the administrator/components/com_hikashop folder) has the right access level ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10456](#10456) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10456 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* You can access that file via FTP and then change it's permissions to 777: [ www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php](http://www.phpjunkyard.com/tutorials/ftp-chmod-tutorial.php) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10457](#10457) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10457 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I searched in the files using filezilla ftp but unfortunately the file doesn't appear to be in the components. Should i manually upload it with ftp ? Or that wouldn't install the program at all..? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10459](#10459) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10459 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* You can try yes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10461](#10461) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10461 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Unfortunately nothing happened.Any other suggestion? I will answer tomorrow for any new reply-solution you may have. Goodnight from Greece ![:D](/bigsmile.gif ":D") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10467](#10467) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10467 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Did you try to install with or without the FTP layer of joomla configured ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")** - [![Antony87's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1497-antony87 "View Antony87's Profile") - [ Offline](/forum/user/1497-antony87) Less More - Posts: 4 - Thank you received: 0 - - 15 years 7 months ago [\#10471](#10471) by [Antony87](/forum/user/1497-antony87 "View Antony87's Profile") Replied by *[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10471 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Hello, I get this post on the fly, cause I encounte same bug. I tried to install with an withou ftp layer, table.sql permission set to 777, etc.. Nothing correct this problem. Thank's Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10472](#10472) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10472 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Hi, So let's try a different solution... Please extract the tables.sql file which is in the "back" folder of the hikashop install package and import it on your phpMyAdmin. That will create all the HikaShop tables in the database. Then, you can install HikaShop again and the problem should not be there anymore. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#10475](#10475) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10475 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I am trying to upload the back folder but i am always getting an error. Please check attached photo if this is the right place. [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/123-20110309.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/123-20110309.jpg "[img") - [ ![123-20110309.jpg](/forum/attachment/678) ](/forum/attachment/678 "123-20110309.jpg") [ ](/forum/attachment/678?download=1 "123-20110309.jpg") Last edit: 15 years 7 months ago by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")** - [![Antony87's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1497-antony87 "View Antony87's Profile") - [ Offline](/forum/user/1497-antony87) Less More - Posts: 4 - Thank you received: 0 - - 15 years 7 months ago [\#10481](#10481) by [Antony87](/forum/user/1497-antony87 "View Antony87's Profile") Replied by *[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10481 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Thank's nicolas. I tried all your suggestions, but without good result ![:(](/media/kunena/emoticons/5.png ":(") I created tables with phpAdmin though, switch ftp on/off, so null and void ! Where can I see somes log files to understand this issue ? [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/ScreenShot.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/ScreenShot.jpg "[img") joomla 1.5.22 mysql 4.0.25-standard - Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10482](#10482) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10482 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* You need to select your database on the left side of phpmyadmin before clicking on the import button at the top and then uploading the tables.sql file. Also, please confirm that you have the tables there before trying to reinstall. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10484](#10484) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10484 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Also, I see that you use a really old version of MySQL (10 years old), I would recommend you to switch to a recent version of MySQL as that might be a problem as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")** - [![Antony87's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1497-antony87 "View Antony87's Profile") - [ Offline](/forum/user/1497-antony87) Less More - Posts: 4 - Thank you received: 0 - - 15 years 7 months ago [\#10486](#10486) by [Antony87](/forum/user/1497-antony87 "View Antony87's Profile") Replied by *[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10486 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* Ok I contact my provider and I come back to you again if necessery. Thank's ![:-)](/media/kunena/emoticons/9.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago [\#10489](#10489) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10489 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I checked and indeed, you will need at least MySQL 4.1.3 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10497](#10497) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10497 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I have imported the table.sql. You can check attached picture. But the problem insists.Any new suggestion? [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/4321.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/4321.jpg "[img") - [ ![4321.jpg](/forum/attachment/681) ](/forum/attachment/681 "4321.jpg") [ ](/forum/attachment/681?download=1 "4321.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")** - [![Antony87's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1497-antony87 "View Antony87's Profile") - [ Offline](/forum/user/1497-antony87) Less More - Posts: 4 - Thank you received: 0 - - 15 years 7 months ago [\#10499](#10499) by [Antony87](/forum/user/1497-antony87 "View Antony87's Profile") Replied by *[Antony87](/forum/user/1497-antony87 "View Antony87's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10499 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* My provider update Mysql to 5.1 version and that ... works fine ! :laugh: Thank's for all Nicolas. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 15 years 7 months ago - 15 years 4 months ago [\#10500](#10500) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10500 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* @PANAGOT: You need to change the #__ by jos_ in the names of the tables in the tables.sql file before importing it. Otherwise, they won't be recognized. You can either do it one by one by editing each table's options in phpmymadmin or edit the tables.sql, do the change there and reimport it in phpmyadmin. Last edit: 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")** - [![PANAGOT's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/airplane.gif)](/forum/user/1204-panagot "View PANAGOT's Profile") Topic Author - [ Offline](/forum/user/1204-panagot) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#10507](#10507) by [PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile") Replied by *[PANAGOT](/forum/user/1204-panagot "View PANAGOT's Profile")* on topic *[Re: Can not find the component/level to check...](/forum/3-bug-report/10453-can-not-find-the-component-level-to-check#10507 "Hi all! I am trying to install hika shop on my website and i get this error message Can not find the component/level to check the latest version : 'hikashop' / '' See attach pic to understand better Any ideas of what the problem is?")* I have changed them.And tried to install . Now it says the following:It has installed successfully but there was an error on building admin menus. I have attached photos to understand better. [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/1-20110309.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/1-20110309.jpg "[img") - [ ![1-20110309.jpg](/forum/attachment/684) ](/forum/attachment/684 "1-20110309.jpg") [ ](/forum/attachment/684?download=1 "1-20110309.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDQ1My1jYW4tbm90LWZpbmQtdGhlLWNvbXBvbmVudGxldmVsLXRvLWNoZWNrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. 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