[Skip to main content](#vessel-content) # Admin panel not available after initial configurat ## - **[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")** - [![chemcat9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1524-chemcat9 "View chemcat9's Profile") Topic Author - [ Offline](/forum/user/1524-chemcat9) Less More - Posts: 6 - Thank you received: 0 - - 15 years 7 months ago [\#10633](#10633) by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile") *[Admin panel not available after initial configurat](/forum/3-bug-report/10633-admin-panel-not-available-after-initial-configurat#10633 "First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue.")* was created by *[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")* First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDYzMy1hZG1pbi1wYW5lbC1ub3QtYXZhaWxhYmxlLWFmdGVyLWluaXRpYWwtY29uZmlndXJhdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#10637](#10637) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Admin panel not available after initial configurat](/forum/3-bug-report/10633-admin-panel-not-available-after-initial-configurat#10637 "First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue.")* What do you mean by "Administrator console was NOT installed properly" ? Did you get any error ? Could you do a screenshot ? Was it on joomla 1.5 or 1.6 ? It's hard to help you without more information... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDYzMy1hZG1pbi1wYW5lbC1ub3QtYXZhaWxhYmxlLWFmdGVyLWluaXRpYWwtY29uZmlndXJhdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")** - [![chemcat9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1524-chemcat9 "View chemcat9's Profile") Topic Author - [ Offline](/forum/user/1524-chemcat9) Less More - Posts: 6 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#10644](#10644) by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile") Replied by *[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")* on topic *[Re: Admin panel not available after initial configurat](/forum/3-bug-report/10633-admin-panel-not-available-after-initial-configurat#10644 "First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue.")* **nicolas wrote:** > What do you mean by "Administrator console was NOT installed properly" ? An error message was generated. The interface did not function properly. > Did you get any error ? Could you do a screenshot ? > Was it on joomla 1.5 or 1.6 ? Joomla 1.6 and Hikashop: "You have the latest stable version : 1.4.7" > It's hard to help you without more information... Screenshots: image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika002.jpg Screenshots: [img] [img]http://www.hikashop.com/media/kunena/attachments/legacy/images/hika003.jpg[/img] image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/hika004.jpg - [ ![hika002.jpg](/forum/attachment/694) ](/forum/attachment/694 "hika002.jpg") [ ](/forum/attachment/694?download=1 "hika002.jpg") - [ ![hika003.jpg](/forum/attachment/695) ](/forum/attachment/695 "hika003.jpg") [ ](/forum/attachment/695?download=1 "hika003.jpg") - [ ![hika004.jpg](/forum/attachment/696) ](/forum/attachment/696 "hika004.jpg") [ ](/forum/attachment/696?download=1 "hika004.jpg") Last edit: 15 years 7 months ago by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDYzMy1hZG1pbi1wYW5lbC1ub3QtYXZhaWxhYmxlLWFmdGVyLWluaXRpYWwtY29uZmlndXJhdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")** - [![chemcat9's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1524-chemcat9 "View chemcat9's Profile") Topic Author - [ Offline](/forum/user/1524-chemcat9) Less More - Posts: 6 - Thank you received: 0 - - 15 years 7 months ago [\#10647](#10647) by [chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile") Replied by *[chemcat9](/forum/user/1524-chemcat9 "View chemcat9's Profile")* on topic *[Re: Admin panel not available after initial configurat](/forum/3-bug-report/10633-admin-panel-not-available-after-initial-configurat#10647 "First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue.")* There was an additional error upon uninstallation that the admin components could not be removed. All input appreciated. Thanks, Ralph. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDYzMy1hZG1pbi1wYW5lbC1ub3QtYXZhaWxhYmxlLWFmdGVyLWluaXRpYWwtY29uZmlndXJhdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86357 - Thank you received: 14289 - - 15 years 7 months ago [\#10657](#10657) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Admin panel not available after initial configurat](/forum/3-bug-report/10633-admin-panel-not-available-after-initial-configurat#10657 "First the Administrator console was NOT installed properly, then upon uninstall got the message: Could not delete the administrator menus. Re-installation did not resolve the issue.")* That's apparently a bug in joomla 1.6 which happens with other extensions as well. The solution can be found on that page: [ www.hikashop.com/en/support/forum/3-bug-...ml?limit=20&start=20](http://www.hikashop.com/en/support/forum/3-bug-report/10453-can-not-find-the-componentlevel-to-check.html?limit=20&start=20) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMDYzMy1hZG1pbi1wYW5lbC1ub3QtYXZhaWxhYmxlLWFmdGVyLWluaXRpYWwtY29uZmlndXJhdD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.193 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)