[Skip to main content](#vessel-content) # 'Please create or select an address' problem ## - **[streetwood](/forum/user/1598-streetwood "View streetwood's Profile")** - [![streetwood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1598-streetwood "View streetwood's Profile") Topic Author - [ Offline](/forum/user/1598-streetwood) Less More - Posts: 17 - Thank you received: 0 - - 15 years 7 months ago [\#11097](#11097) by [streetwood](/forum/user/1598-streetwood "View streetwood's Profile") *['Please create or select an address' problem](/forum/3-bug-report/11097-please-create-or-select-an-address-problem#11097 "Hi, I have run into another issue with the purchase section.... Okay, so I have limited the zoes to just the United States for customers, I also limited the postal zone to just the US... Problem: - I add an item to the cart. -Go to 'checkout'. -User is asked to register or log in. -This is where the problem starts: 1) If you log in it stays on the registration page with the textboxes labelled name,username & email filled in... 2) If you register new details and click 'register' button it comes back with message at top of page: Please create or select an address Not really sure why this is happening? Any ideas? You can check out a test site I am using to have a look at the issue. Please feel free to attempt registration. url: cool-10.com/Joomla/index.php?option=com_...ut=listing&Itemid=60 Let me know what you think ,thanks in advance.... Streetwood")* was created by *[streetwood](/forum/user/1598-streetwood "View streetwood's Profile")* Hi, I have run into another issue with the purchase section.... Okay, so I have limited the zoes to just the United States for customers, I also limited the postal zone to just the US... Problem: - I add an item to the cart. -Go to 'checkout'. -User is asked to register or log in. -This is where the problem starts: 1) If you log in it stays on the registration page with the textboxes labelled name,username & email filled in... 2) If you register new details and click 'register' button it comes back with message at top of page: *Please create or select an address* Not really sure why this is happening? Any ideas? You can check out a test site I am using to have a look at the issue. Please feel free to attempt registration. url: [ cool-10.com/Joomla/index.php?option=com\_...ut=listing&Itemid=60](http://cool-10.com/Joomla/index.php?option=com_hikashop&view=product&layout=listing&Itemid=60) Let me know what you think ,thanks in advance.... Streetwood Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTA5Ny1wbGVhc2UtY3JlYXRlLW9yLXNlbGVjdC1hbi1hZGRyZXNzLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 7 months ago [\#11106](#11106) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: 'Please create or select an address' problem](/forum/3-bug-report/11097-please-create-or-select-an-address-problem#11106 "Hi, I have run into another issue with the purchase section.... Okay, so I have limited the zoes to just the United States for customers, I also limited the postal zone to just the US... Problem: - I add an item to the cart. -Go to 'checkout'. -User is asked to register or log in. -This is where the problem starts: 1) If you log in it stays on the registration page with the textboxes labelled name,username & email filled in... 2) If you register new details and click 'register' button it comes back with message at top of page: Please create or select an address Not really sure why this is happening? Any ideas? You can check out a test site I am using to have a look at the issue. Please feel free to attempt registration. url: cool-10.com/Joomla/index.php?option=com_...ut=listing&Itemid=60 Let me know what you think ,thanks in advance.... Streetwood")* I just tested both cases on your website and didn't get any problem. For 1 I was logged in and was able to continue. For 2, I got a confirmation email and was then able to continue. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTA5Ny1wbGVhc2UtY3JlYXRlLW9yLXNlbGVjdC1hbi1hZGRyZXNzLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[streetwood](/forum/user/1598-streetwood "View streetwood's Profile")** - [![streetwood's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1598-streetwood "View streetwood's Profile") Topic Author - [ Offline](/forum/user/1598-streetwood) Less More - Posts: 17 - Thank you received: 0 - - 15 years 7 months ago [\#11665](#11665) by [streetwood](/forum/user/1598-streetwood "View streetwood's Profile") Replied by *[streetwood](/forum/user/1598-streetwood "View streetwood's Profile")* on topic *[Re: 'Please create or select an address' problem](/forum/3-bug-report/11097-please-create-or-select-an-address-problem#11665 "Hi, I have run into another issue with the purchase section.... Okay, so I have limited the zoes to just the United States for customers, I also limited the postal zone to just the US... Problem: - I add an item to the cart. -Go to 'checkout'. -User is asked to register or log in. -This is where the problem starts: 1) If you log in it stays on the registration page with the textboxes labelled name,username & email filled in... 2) If you register new details and click 'register' button it comes back with message at top of page: Please create or select an address Not really sure why this is happening? Any ideas? You can check out a test site I am using to have a look at the issue. Please feel free to attempt registration. url: cool-10.com/Joomla/index.php?option=com_...ut=listing&Itemid=60 Let me know what you think ,thanks in advance.... Streetwood")* Hi, yeah to be honest not sure what was going on, all working fine now! Thanks for the help all the same. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTA5Ny1wbGVhc2UtY3JlYXRlLW9yLXNlbGVjdC1hbi1hZGRyZXNzLXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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