[Skip to main content](#vessel-content) # VAT added for Norway ## - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11416](#11416) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") *[VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11416 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* was created by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad [ www.connectcad.com](http://www.connectcad.com) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 15 years 7 months ago [\#11418](#11418) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11418 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Taxes are added based on the address provided. If you set your address to norway, you should be able to reproduce the problem. Could you post a screenshot of your tax rules listing ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11421](#11421) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11421 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Sorry I thought I'd already posted this. I'll try to simulate and post results. Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11422](#11422) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11422 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Let me try that again.... image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/tax-20110320.jpg - [ ![tax-20110320.jpg](/forum/attachment/761) ](/forum/attachment/761 "tax-20110320.jpg") [ ](/forum/attachment/761?download=1 "tax-20110320.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 15 years 7 months ago [\#11423](#11423) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11423 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* With these tax rules and since the norway zone is not in europe, you should indeed not have taxes if your address is in norway. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11424](#11424) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11424 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Hi Nicolas This is a screen shot from (most helpful) customer... image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/norway.png To make HikaShop think I'm in Norway can I create a test user and edit the address to Norway (geo-location says I'm in Greece) or do I need to temporarily move the shop address to Norway in the config? Conrad - [ ![norway.png](/forum/attachment/762) ](/forum/attachment/762 "norway.png") [ ](/forum/attachment/762?download=1 "norway.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11426](#11426) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11426 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Ok, the picture is clearing a bit.... I set up a test user with address in Norway and no tax got added. Time to look again at the particular customer I think. Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 15 years 7 months ago [\#11428](#11428) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11428 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* On the screenshot he gave you, he didn't register or logged in yet. So the system must be using his geolocalized zone. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cpreen](/forum/user/604-cpreen "View cpreen's Profile")** - [![cpreen's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/604-cpreen "View cpreen's Profile") Topic Author - [ Offline](/forum/user/604-cpreen) Less More - Posts: 98 - Thank you received: 3 - - 15 years 7 months ago [\#11429](#11429) by [cpreen](/forum/user/604-cpreen "View cpreen's Profile") Replied by *[cpreen](/forum/user/604-cpreen "View cpreen's Profile")* on topic *[Re: VAT added for Norway](/forum/3-bug-report/11416-vat-added-for-norway#11429 "Hi Nicolas, I thought I had VAT set up ok when suddenly a guy from Norway tried to buy and stopped because VAT was added even though Norway is not in the EU. I checked the Europe tax zone and sure enough Norway isn't included. So I'm not clear how this customer is getting tax added. Is there any way to simulate this from my location in Greece? Here's a shot of my tax rules attached. Any ideas? Conrad www.connectcad.com")* Yes that's it. I can fix him now. Thanks Conrad Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMTQxNi12YXQtYWRkZWQtZm9yLW5vcndheT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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