[Skip to main content](#vessel-content) # Taxes on check out ## - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#12218](#12218) by [Donna](/forum/user/1521-donna "View Donna's Profile") *[Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12218 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* was created by *[Donna](/forum/user/1521-donna "View Donna's Profile")* I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included as a line item in the total cost of the order. It now just shows the prices without taxes and the shipping cost is not taxed at all even though it is set up as taxable. The invoice is correct (except for the shipping tax) but the order displayed is not. I think the problem is related to the 'states' file. The states have been set up as zones within the countries but don't seem to be recognized. For example, when I went into the custom display field 'state' and tried to change the default value, it allowed the change but after saving, the 'state' field is now showing only options for country. States do not appear at all, even when 'states' zone is selected. Also getting this error message on first checkout screen. Notice: Undefined property: checkoutController::$beforeControllers in C:\wamp\www\HikaShop\components\com_hikashop\controllers\checkout.php on line 726 Notice: Undefined property: checkoutController::$beforeControllers in C:\wamp\www\HikaShop\components\com_hikashop\controllers\checkout.php on line 726 Can you help? Last edit: 15 years 7 months ago by [Donna](/forum/user/1521-donna "View Donna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 7 months ago [\#12232](#12232) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12232 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* You first need to set the default country and save. Then, you can set the default state and save. That can be done in the menu Display->Custom fields. For the zones, you can customize them in the menu System->Zones. For the notices, you can edit the file components/com_hikashop/controllers/checkout.php and change the line: if(count($this->beforeControllers)==1){ to: if(isset($this->beforeControllers) && count($this->beforeControllers)==1){ Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#12242](#12242) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12242 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* "You first need to set the default country and save. Then, you can set the default state and save. That can be done in the menu Display->Custom fields. For the zones, you can customize them in the menu System->Zones." This was all done but for some reason the zone could not be changed in the 'state' field. I ended up deleting all previously stored zone/tax/shipping information (it worked perfectly in the free version before upgrade) and re-entered. The custom field 'zone' problem has now resolved itself. The checkout is still not displaying taxes as a separate line item and shipping is not being taxed as it should. I think something has changed. Last edit: 15 years 7 months ago by [Donna](/forum/user/1521-donna "View Donna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 7 months ago [\#12248](#12248) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12248 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* Could you do a screenshot of your tax rules listing, of your main configuration tab , of the checkout with the address of the user displayed and of the product settings ? That would help us tell you what you're missing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#12253](#12253) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12253 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* Here you are: [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/taxrules.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/taxrules.jpg "[img") Hope this works and is what you are looking for. Thanks - [ ![taxrules.jpg](/forum/attachment/812) ](/forum/attachment/812 "taxrules.jpg") [ ](/forum/attachment/812?download=1 "taxrules.jpg") Last edit: 15 years 7 months ago by [Donna](/forum/user/1521-donna "View Donna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#12254](#12254) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12254 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* - [ ![checkoutscreen.jpg](/forum/attachment/813) ](/forum/attachment/813 "...koutscreen.jpg") [ ](/forum/attachment/813?download=1 "...koutscreen.jpg") Last edit: 15 years 7 months ago by [Donna](/forum/user/1521-donna "View Donna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#12255](#12255) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12255 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/shippingmethod-20110326.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/shippingmethod-20110326.jpg "[img") - [ ![shippingmethod-20110326.jpg](/forum/attachment/814) ](/forum/attachment/814 "...d-20110326.jpg") [ ](/forum/attachment/814?download=1 "...d-20110326.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#12256](#12256) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12256 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* - [ ![invoice.jpg](/forum/attachment/815) ](/forum/attachment/815 "invoice.jpg") [ ](/forum/attachment/815?download=1 "invoice.jpg") Last edit: 15 years 7 months ago by [Donna](/forum/user/1521-donna "View Donna's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 7 months ago [\#12267](#12267) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12267 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* That's strange. Your settings seems fine. Could you give us an FTP access to your website so that we can trace the problem down because I don't have any idea ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#12278](#12278) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12278 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* At the moment< I'm developing locally so have not set up as a live site. I'll see what I can do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 7 months ago [\#12377](#12377) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12377 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* Could you try the fix in that post: [ www.hikashop.com/en/support/forum/4-how-...ere-is-it.html#12323](http://www.hikashop.com/en/support/forum/4-how-to/12257-taxation-screen-where-is-it.html#12323) We just found about that bug yesterday in the latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 7 months ago [\#12382](#12382) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12382 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* I did the modification but could find the page where to test it on your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Donna](/forum/user/1521-donna "View Donna's Profile")** - [![Donna's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1521-donna "View Donna's Profile") Topic Author - [ Offline](/forum/user/1521-donna) Less More - Posts: 8 - Thank you received: 0 - - 15 years 7 months ago [\#12388](#12388) by [Donna](/forum/user/1521-donna "View Donna's Profile") Replied by *[Donna](/forum/user/1521-donna "View Donna's Profile")* on topic *[Re: Taxes on check out](/forum/3-bug-report/12218-taxes-on-check-out#12388 "I recently upgraded from free to Essential. Prior to the upgrade, on check out, I had shipping showing the amount including taxes with an explanation in brackets and a tax total showing and included...")* Yes that worked. Thanks so much. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMjIxOC10YXhlcy1vbi1jaGVjay1vdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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