[Skip to main content](#vessel-content) # Bug in Address Information ## - **[corollus](/forum/user/1984-corollus "View corollus's Profile")** - [![corollus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1984-corollus "View corollus's Profile") Topic Author - [ Offline](/forum/user/1984-corollus) Less More - Posts: 1 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#13402](#13402) by [corollus](/forum/user/1984-corollus "View corollus's Profile") *[Bug in Address Information](/forum/3-bug-report/13402-bug-in-address-information#13402 "Dear All, I try this product on starter product. I use Customize zones and customize shipping methods to make shipping cost displayed automatically. shipping method zones customization why there was no state option alhtough I have defined it on zones customize ... Can you help me ? Or I should use Essential or bussiness version to make it happen? i use 1.5.23 version of joomla, i think there's no relation about that. Thank you before.")* was created by *[corollus](/forum/user/1984-corollus "View corollus's Profile")* Dear All, I try this product on starter product. I use Customize zones and customize shipping methods to make shipping cost displayed automatically. shipping method [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/shippingmethod-20110406.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/shippingmethod-20110406.jpg "[img") zones customization [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/zones.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/zones.jpg "[img") why there was no state option alhtough I have defined it on zones customize ... [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/state.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/state.jpg "[img") Can you help me ? Or I should use Essential or bussiness version to make it happen? i use 1.5.23 version of joomla, i think there's no relation about that. Thank you before. - [ ![state.jpg](/forum/attachment/898) ](/forum/attachment/898 "state.jpg") [ ](/forum/attachment/898?download=1 "state.jpg") - [ ![shippingmethod-20110406.jpg](/forum/attachment/899) ](/forum/attachment/899 "...d-20110406.jpg") [ ](/forum/attachment/899?download=1 "...d-20110406.jpg") - [ ![zones.jpg](/forum/attachment/900) ](/forum/attachment/900 "zones.jpg") [ ](/forum/attachment/900?download=1 "zones.jpg") Last edit: 15 years 7 months ago by [corollus](/forum/user/1984-corollus "View corollus's Profile"). Reason: picture same with other Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMzQwMi1idWctaW4tYWRkcmVzcy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86552 - Thank you received: 14304 - - 15 years 7 months ago [\#13425](#13425) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Bug in Address Information](/forum/3-bug-report/13402-bug-in-address-information#13425 "Dear All, I try this product on starter product. I use Customize zones and customize shipping methods to make shipping cost displayed automatically. shipping method zones customization why there was no state option alhtough I have defined it on zones customize ... Can you help me ? Or I should use Essential or bussiness version to make it happen? i use 1.5.23 version of joomla, i think there's no relation about that. Thank you before.")* Did you add your states as sub zones of indonesia ? Also, you should have all your states with the type "state" and not "ship". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xMzQwMi1idWctaW4tYWRkcmVzcy1pbmZvcm1hdGlvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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