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#   Product search module does not work

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- **[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")**
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15 years 11 months ago [\#1360](#1360) by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")  *[Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1360 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")* was created by *[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")*

Hi,

It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.

If someone could help me solve this issue, I would be very happy. ![:)](/media/kunena/emoticons/8.png ":)")
-Redeemer

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15 years 11 months ago -  15 years 11 months ago [\#1365](#1365) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1365 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Is the product search plugin published ?
I see no reason why it wouldn't work on the new version if it worked on the previous.

Last edit: 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile").

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15 years 11 months ago -  15 years 11 months ago [\#1366](#1366) by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")  Replied by *[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1366 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Yes, both the category search and product search plugins are published.

This is strange, since the product search plugin worked perfectly before I updated Hikashop...

I'll try disabling and then reenabling the search plugin.

EDIT: Hmm, that didn't work. Do you have any ideas?

Last edit: 15 years 11 months ago by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile").

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15 years 11 months ago [\#1367](#1367) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1367 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Something you could try is to activate the debug mode of Joomla and look at the queries at the bottom of the page after a search. Look at the ones on the table hikashop_product and see if any of them contains your search string. If not, then the problem lies in the fact that joomla can't trigger the plugin for whatever reason. If yes, then maybe there is an error in the search query in some circumstances ?

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15 years 11 months ago [\#1371](#1371) by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")  Replied by *[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1371 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Here's one of the queries Joomla spat out after I performed a search for "ammo" (without the quotes): Code:

SELECT a.product_id AS id, a.product_name AS title, a.product_created AS created , a.product_description AS text, "1" AS browsernav FROM jos_hikashop_product AS a WHERE a.product_published=1 AND a.product_type='main' AND ((a.product_name LIKE '%ammo%')) OR ((a.product_description LIKE '%ammo%')) ORDER BY a.product_modified DESC LIMIT 0, 50

It looks to me like Joomla triggered the plugin fine... I can see my search string in there.

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15 years 11 months ago [\#1376](#1376) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1376 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

The query is good too. I don't see any reasons why it wouldn't work if it goes that far.

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15 years 11 months ago [\#1382](#1382) by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")  Replied by *[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1382 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Yes, it's very strange. The products don't show up at all in the results list.

If you guys could look into this matter further, I would be much obliged. Don't worry, I'm prepared to wait. ![;)](/media/kunena/emoticons/11.png ";)")

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15 years 11 months ago [\#1384](#1384) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1384 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Sure, but we can't fix something which works for us. The only way we could would be to either be able to reproduce the problem on our test website, or have access to your website (+ FTP). But since we can't do both, we can't look at the problem ![:/](/irritated.gif ":/")

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15 years 11 months ago [\#1390](#1390) by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")  Replied by *[Redeemer](/forum/user/240-redeemer "View Redeemer's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1390 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Well, this is embarrassing.

The word I was searching for never brought up any products because that word wasn't in the name or the description of any of my products.

Sorry for wasting so much of your time. ![:(](/media/kunena/emoticons/5.png ":(")
-Redeemer

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15 years 11 months ago [\#1391](#1391) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product search module does not work](/forum/3-bug-report/1360-product-search-module-does-not-work#1391 "Hi,  It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version.  If someone could help me solve this issue, I would be very happy. :) -Redeemer")*

Great, at least there is no bug ![:)](/media/kunena/emoticons/8.png ":)")

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