[Skip to main content](#vessel-content) # can't undo promo code once entered ## - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 7 months ago [\#14283](#14283) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") *[can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14283 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* was created by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 15 years 7 months ago [\#14285](#14285) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14285 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* I just tried on our demo website and it's working fine. Which version of HikaShop are you using ? Could you give a link to your website so that we can see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 7 months ago [\#14288](#14288) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") Replied by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14288 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* Yes, my website is new and is not published yet (waiting on confirmation from some people before doing so). Please email me and I will give you access. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 7 months ago [\#14289](#14289) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") Replied by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14289 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* "You have the latest stable version : 1.4.8" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 15 years 7 months ago [\#14290](#14290) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14290 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* You can use our contact form to send us your link. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 7 months ago [\#14293](#14293) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") Replied by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14293 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* Thanks! I just submitted the form with access information. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 7 months ago - 15 years 7 months ago [\#14294](#14294) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") Replied by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* on topic *[Re: can't undo promo code once entered](/forum/3-bug-report/14283-cant-undo-promo-code-once-entered#14294 "I'm trying to add the promo code feature next to my cart when checking out. Right now, I can add a promo code and the discount is applied, but for some reason I cannot remove the promo code once I've added it. If I confirm the checkout, it goes away, but if I click the x link to remove it, nothing happens. It just reloads the same page. Any help? Thanks,")* To test it out, enter the promo code "testpromo" for a 5% discount Last edit: 15 years 7 months ago by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4My1jYW50LXVuZG8tcHJvbW8tY29kZS1vbmNlLWVudGVyZWQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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