[Skip to main content](#vessel-content) # checkout bugs, steps 'not found' ## - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 6 months ago [\#14287](#14287) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") *[checkout bugs, steps 'not found'](/forum/3-bug-report/14287-checkout-bugs-steps-not-found#14287 "Hi, I am having a couple issues with shopping cart and checkout in (I believe) a fairy simple configuration of HikaShop. I got this installed in the past week or so and have just about wrapped up setting the site up, but I would like to resolve these issues. Here is my checkout flow: cart_coupon,login,payment_shipping,address,confirm_cart_coupon_status_fields,end There are two scenarios in which I sporadically get a "404-not found" error. I am trying to find the exact steps to reproduce and will post when I do. 404 Scenario 1: I have it configured so when a product is added, the popup dialogue 'continue shopping or proceed to checkout displays'. Sometimes when I click 'add to cart' for a product, this pops up, but its a 404-not found. This is sporadic -has this been seen before? 404 Scenario 2: When I am checking out, sometimes it skips the payment_shipping section which I would not expect it to -it then later asks me to go back and fill in shipping if I try to confirm. checkout->Auto select default shipping and payment methods --- set to no checkout->Auto submit shipping and payment methods selection --- set to no I am configured to 'display checkout progress bar without end'. It seems to be that in this case when some steps are skipped, I cannot click on the progress bar steps to advance to them -when I do, I sometimes get a 404 error. Nicolas -if you need to see the site, please PM or email me. Thanks for all your assistance!")* was created by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* Hi, I am having a couple issues with shopping cart and checkout in (I believe) a fairy simple configuration of HikaShop. I got this installed in the past week or so and have just about wrapped up setting the site up, but I would like to resolve these issues. Here is my checkout flow: cart_coupon,login,payment_shipping,address,confirm_cart_coupon_status_fields,end There are two scenarios in which I sporadically get a "404-not found" error. I am trying to find the exact steps to reproduce and will post when I do. 404 Scenario 1: I have it configured so when a product is added, the popup dialogue 'continue shopping or proceed to checkout displays'. Sometimes when I click 'add to cart' for a product, this pops up, but its a 404-not found. This is sporadic -has this been seen before? 404 Scenario 2: When I am checking out, sometimes it skips the payment_shipping section which I would not expect it to -it then later asks me to go back and fill in shipping if I try to confirm. checkout->Auto select default shipping and payment methods --- set to no checkout->Auto submit shipping and payment methods selection --- set to no I am configured to 'display checkout progress bar without end'. It seems to be that in this case when some steps are skipped, I cannot click on the progress bar steps to advance to them -when I do, I sometimes get a 404 error. Nicolas -if you need to see the site, please PM or email me. Thanks for all your assistance! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4Ny1jaGVja291dC1idWdzLXN0ZXBzLW5vdC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")** - [![gferrell20's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1873-gferrell20 "View gferrell20's Profile") Topic Author - [ Offline](/forum/user/1873-gferrell20) Less More - Posts: 24 - Thank you received: 0 - - 15 years 6 months ago - 15 years 6 months ago [\#14291](#14291) by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile") Replied by *[gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile")* on topic *[Re: checkout bugs, steps 'not found'](/forum/3-bug-report/14287-checkout-bugs-steps-not-found#14291 "Hi, I am having a couple issues with shopping cart and checkout in (I believe) a fairy simple configuration of HikaShop. I got this installed in the past week or so and have just about wrapped up setting the site up, but I would like to resolve these issues. Here is my checkout flow: cart_coupon,login,payment_shipping,address,confirm_cart_coupon_status_fields,end There are two scenarios in which I sporadically get a "404-not found" error. I am trying to find the exact steps to reproduce and will post when I do. 404 Scenario 1: I have it configured so when a product is added, the popup dialogue 'continue shopping or proceed to checkout displays'. Sometimes when I click 'add to cart' for a product, this pops up, but its a 404-not found. This is sporadic -has this been seen before? 404 Scenario 2: When I am checking out, sometimes it skips the payment_shipping section which I would not expect it to -it then later asks me to go back and fill in shipping if I try to confirm. checkout->Auto select default shipping and payment methods --- set to no checkout->Auto submit shipping and payment methods selection --- set to no I am configured to 'display checkout progress bar without end'. It seems to be that in this case when some steps are skipped, I cannot click on the progress bar steps to advance to them -when I do, I sometimes get a 404 error. Nicolas -if you need to see the site, please PM or email me. Thanks for all your assistance!")* Version: You have the latest stable version : 1.4.8 By the way, I just submitted your contact form with instructions on accessing the site in case you need to (it's not public yet). Thanks! Last edit: 15 years 6 months ago by [gferrell20](/forum/user/1873-gferrell20 "View gferrell20's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDI4Ny1jaGVja291dC1idWdzLXN0ZXBzLW5vdC1mb3VuZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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