[Skip to main content](#vessel-content) # Products and Characteristics ## - **[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")** - [![Wolfgang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/frog.gif)](/forum/user/1429-wolfgang "View Wolfgang's Profile") Topic Author - [ Offline](/forum/user/1429-wolfgang) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago [\#14510](#14510) by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile") *[Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14510 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* was created by *[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")* When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the same code still exists. Save Error" What do I do wrong or how to solve that. Kind regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 6 months ago [\#14535](#14535) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14535 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* You can only have one product (or variant) with a specific product code. If you get that error, it's because you have already a product/variant with the same name as the product saved (or the variants generated). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")** - [![Wolfgang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/frog.gif)](/forum/user/1429-wolfgang "View Wolfgang's Profile") Topic Author - [ Offline](/forum/user/1429-wolfgang) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago - 15 years 6 months ago [\#14568](#14568) by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile") Replied by *[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14568 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* Right. But what if I change now one of the variants. Lets say I have a product table and the variants are green, yellow and gray. If I change now gray to black. In this case I do have a product/variant with table/yellow and table/green. How to deal with this? And what exactly it the code? Is this the product code? As I understand, the ID's are taken in the database tables. I even can not change anything in the description, I can not assign nor delete categories and characteristics. Which means: I am not able to change anything. Kind regards Wolfgang Last edit: 15 years 6 months ago by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 6 months ago [\#14575](#14575) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14575 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* You need to click on the "manage variants" button of your product. You will see the list of variants and you will be able to unpublish/delete the ones you don't need and/or add ones you're missing. Yes, the code is the product code. If you can't save a product, it's either because the code of the product already exists or the code of a variant of the product already exist. Changing them should solve the problem... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")** - [![Wolfgang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/frog.gif)](/forum/user/1429-wolfgang "View Wolfgang's Profile") Topic Author - [ Offline](/forum/user/1429-wolfgang) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago [\#14577](#14577) by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile") Replied by *[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14577 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* I did this. If I click on manage variants, I get the same Error. As I said before, I can not change anything. Click on Delete Characteristic, Delete Category, Edit the text or change "Disply contact button on product page" leads me to this error too. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 6 months ago [\#14580](#14580) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14580 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* Could you try to activate the joomla debug mode in the joomla configuration and try again ? Do you get additional error messages ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")** - [![Wolfgang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/frog.gif)](/forum/user/1429-wolfgang "View Wolfgang's Profile") Topic Author - [ Offline](/forum/user/1429-wolfgang) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago [\#14581](#14581) by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile") Replied by *[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14581 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* This is what I get: JDatabaseMySQL::query: 1054 - Unknown column 'product_contact' in 'field list' SQL=UPDATE `itvp_hikashop_product` SET `product_name`='Installation und Konfiguration von Windows 7 Clients',`product_url`='www.microsoft.com',`product_meta_description`='MOC 6292, MOC6292, 070-680, 70-680, 070680, 70680 Installation und Konfiguration von Windows 7 Clients,',`product_keywords`='MOC6292',`product_code`='MOC6292',`product_tax_id`='21',`product_sale_start`='',`product_sale_end`='',`product_contact`='0',`product_quantity`='-1',`product_min_per_order`='0',`product_max_per_order`='0',`product_weight`='0.000',`product_weight_unit`='kg',`product_length`='0.000',`product_width`='0.000',`product_dimension_unit`='m',`product_height`='0.000',`product_published`='1',`product_access`='all',`product_group_after_purchase`='',`product_type`='main',`product_description`=' Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 15 years 6 months ago [\#14582](#14582) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14582 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* Ok. That's another problem then. Normally, if you update to version 1.4.9 of HikaShop, that should solve the problem automatically. Otherwise, that solution will do it: [ www.hikashop.com/support/forum/3-bug-rep...t.html?lang=en#12117](http://www.hikashop.com/support/forum/3-bug-report/12103-error-saving-product.html?lang=en#12117) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")** - [![Wolfgang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/frog.gif)](/forum/user/1429-wolfgang "View Wolfgang's Profile") Topic Author - [ Offline](/forum/user/1429-wolfgang) Less More - Posts: 11 - Thank you received: 0 - - 15 years 6 months ago [\#14586](#14586) by [Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile") Replied by *[Wolfgang](/forum/user/1429-wolfgang "View Wolfgang's Profile")* on topic *[Re: Products and Characteristics](/forum/3-bug-report/14510-products-and-characteristics#14586 "When I define a product and add a characteristic to that product, I can save this. Later on, when I change the characteristic, I am no longer able to save the product. What I get is "Product with the...")* Looks good, I think that's it. Thank you. Kind regards Wolfgang Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDUxMC1wcm9kdWN0cy1hbmQtY2hhcmFjdGVyaXN0aWNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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