[Skip to main content](#vessel-content) # importing products ## - **[sandy](/forum/user/1988-sandy "View sandy's Profile")** - [![sandy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1988-sandy "View sandy's Profile") Topic Author - [ Offline](/forum/user/1988-sandy) Less More - Posts: 31 - Thank you received: 0 - - 15 years 6 months ago [\#14998](#14998) by [sandy](/forum/user/1988-sandy "View sandy's Profile") *[importing products](/forum/3-bug-report/14998-importing-products#14998 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* was created by *[sandy](/forum/user/1988-sandy "View sandy's Profile")* Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15011](#15011) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15011 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* Hi, Since that's the first time someone reports such issue, we need more information from you before we can help. What version of HikaShop are you using ? Could you copy the header of your csv file and few lines of products which didn't import ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sandy](/forum/user/1988-sandy "View sandy's Profile")** - [![sandy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1988-sandy "View sandy's Profile") Topic Author - [ Offline](/forum/user/1988-sandy) Less More - Posts: 31 - Thank you received: 0 - - 15 years 6 months ago [\#15033](#15033) by [sandy](/forum/user/1988-sandy "View sandy's Profile") Replied by *[sandy](/forum/user/1988-sandy "View sandy's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15033 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* this is the header: "product_name","product_description","product_quantity","product_sale_Start","price_value","categories","images","product_published" and these are some lines that are not imported: "Ball closure ring Gauge: 1,6 intern. diam.:10","Ball closure ring <br/>intern. diam.:10 <br/>colour:blk <br/>colour ball:black <br/>material:steel",1,25/04/11,15,"ball closure ring 1 ball","ballclosureringbb.jpg","1" "Ball closure ring Gauge: 1,6 intern. diam.:12","Ball closure ring <br/>intern. diam.:12 <br/>colour:blk <br/>colour ball:black <br/>material:steel",1,25/04/11,15,"ball closure ring 1 ball","ballclosureringbb.jpg","1" "Ball closure ring Gauge: 1,6 intern. diam.:8","Ball closure ring <br/>intern. diam.:8 <br/>colour:blk <br/>colour ball:black <br/>material:steel",1,25/04/11,15,"ball closure ring 1 ball","ballclosureringbb.jpg","1" no product from the categorie 'ball closure ring 1 ball' is imported, i'm not sure if it has somethin to do with the category or not. I have hikashop 1.4.9 Thx, Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15036](#15036) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15036 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* The problem must come from somewhere else in your CSV file because these lines are fine. If you copy/paste the header and these lines in the "import from textarea" screen, it should work properly. Do you confirm ? I'm afraid that we would need the full CSV file in order to see where is the problem... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sandy](/forum/user/1988-sandy "View sandy's Profile")** - [![sandy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1988-sandy "View sandy's Profile") Topic Author - [ Offline](/forum/user/1988-sandy) Less More - Posts: 31 - Thank you received: 0 - - 15 years 6 months ago [\#15042](#15042) by [sandy](/forum/user/1988-sandy "View sandy's Profile") Replied by *[sandy](/forum/user/1988-sandy "View sandy's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15042 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* #### *This attachment is hidden for guests. Please log in or register to see it.* #### *This attachment is hidden for guests. Please log in or register to see it.* I confirm, this is the whole csv file. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15048](#15048) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15048 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* I can see that a lot of products have the same name in your CSV file. That's probably why you're missing products. If you don't specify the product_code in your CSV, the system will use the product_name as product_code. And the product_code must be unique. If the product_code already exists in the database, HikaShop will update its information.* Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sandy](/forum/user/1988-sandy "View sandy's Profile")** - [![sandy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1988-sandy "View sandy's Profile") Topic Author - [ Offline](/forum/user/1988-sandy) Less More - Posts: 31 - Thank you received: 0 - - 15 years 6 months ago [\#15070](#15070) by [sandy](/forum/user/1988-sandy "View sandy's Profile") Replied by *[sandy](/forum/user/1988-sandy "View sandy's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15070 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* Ok, i'll make up unique names. Thx! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sandy](/forum/user/1988-sandy "View sandy's Profile")** - [![sandy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1988-sandy "View sandy's Profile") Topic Author - [ Offline](/forum/user/1988-sandy) Less More - Posts: 31 - Thank you received: 0 - - 15 years 6 months ago [\#15109](#15109) by [sandy](/forum/user/1988-sandy "View sandy's Profile") Replied by *[sandy](/forum/user/1988-sandy "View sandy's Profile")* on topic *[Re: importing products](/forum/3-bug-report/14998-importing-products#15109 "Hi, I have a csv file with 168 product lines. Some of them are already imported earlier, but now the list is bigger. So when I import the file, I get following message: Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 791 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 793 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1019 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 1022 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 843 Notice: Undefined property: stdClass::$product_id in /var/www/html/administrator/components/com_hikashop/helpers/import.php on line 845 When I check all my products under their categories, and count them, then I only have 94 products, instead of 168. do you know what is going wrong and why some of the products are not imported? Thx, Sandy")* solved! thx Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNDk5OC1pbXBvcnRpbmctcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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