[Skip to main content](#vessel-content) # IE8 error ## - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 15 years 6 months ago - 15 years 6 months ago [\#15593](#15593) by [mett](/forum/user/1080-mett "View mett's Profile") *[IE8 error](/forum/3-bug-report/15593-ie8-error#15593 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* was created by *[mett](/forum/user/1080-mett "View mett's Profile")* Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you Last edit: 15 years 6 months ago by [mett](/forum/user/1080-mett "View mett's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15603](#15603) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15603 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* Hi, We could not reproduce the problem on our end. It works fine with the mtupgrade plugin published on IE8. Do you have the latest version of HikaShop ? Which version of Joomla do you have ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 15 years 6 months ago [\#15604](#15604) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15604 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* i use hikashop 1.4.9, joomla 1.5.20 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15606](#15606) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15606 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* Could you provide an FTP and back end access to your website so that we can see the problem and directly fix it ? You can send us the information via our contact form: [ www.hikashop.com/en/support/contact-us.html](http://www.hikashop.com/en/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 15 years 6 months ago [\#15608](#15608) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15608 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* unfortunately, no, ftp and database are behind a firewall, only website can be accessed from external. I tried to disable Joomla Mootools Upgrade, same problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15609](#15609) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15609 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* So it must be coming from something else. If you could give us a back end access and install something like extplorer, we would be able to use that as well instead of the FTP. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 15 years 6 months ago [\#15611](#15611) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15611 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* I sent you a message using contact form. P.S: you will se Joomla version 1.5.15 but current version is 1.5.20, version.php file was not updated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15612](#15612) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15612 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* Hi, We got the access and looked at the order status changer on your website. We could not reproduce the problem. It always worked. We tried on IE8 on both the listing of orders and the order page on your backend and worked all the time without any javascript error with or without the javascript debugger activated in IE. Could you do a screenshot of the page where you have the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mett](/forum/user/1080-mett "View mett's Profile")** - [![mett's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1080-mett "View mett's Profile") Topic Author - [ Offline](/forum/user/1080-mett) Less More - Posts: 126 - Thank you received: 2 - - 15 years 6 months ago [\#15613](#15613) by [mett](/forum/user/1080-mett "View mett's Profile") Replied by *[mett](/forum/user/1080-mett "View mett's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15613 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* I tested again using two other computers, same problem..please see attached image [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/Clipboard01-20110503.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/Clipboard01-20110503.jpg "[img") - [ ![Clipboard01-20110503.jpg](/forum/attachment/1053) ](/forum/attachment/1053 "...1-20110503.jpg") [ ](/forum/attachment/1053?download=1 "...1-20110503.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 6 months ago [\#15619](#15619) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: IE8 error](/forum/3-bug-report/15593-ie8-error#15619 "Hello, I get this messages when i try to change order status in IE8. Work fine in Firefox 4. Webpage error details User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; MS-RTC LM 8; InfoPath.2; .NET CLR 2.0.50727) Timestamp: Tue, 3 May 2011 07:49:22 UTC Message: Not implemented Line: 94 Char: 4 Code: 0 URI: /media/system/js/modal.js Message: Object doesn't support this property or method Line: 59 Char: 102 Code: 0 URI: /media/system/js/mootools.js Message: 'this.fx.overlay' is null or not an object Line: 182 Char: 3 Code: 0 URI: /media/system/js/modal.js I use Joomla Mootools Upgrade plugin which work fine with other applications. Thank you")* I tried everything I could think of without being able to see the error. I tried on IE 7 8 9, with the downgrade mode, with IE tester, I tried with the "show debug" option activated, deactivate, with the debugger activated, deactivated and on different computers. I never got that error box so, unfortunately, I'm not able to help you. The only thing I can recommend is to use another browser like firefox or chrome, when administrating your website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNTU5My1pZTgtZXJyb3I/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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