[Skip to main content](#vessel-content) # Variants dissappeared ## - **[Avaray](/forum/user/250-avaray "View Avaray's Profile")** - [![Avaray's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/250-avaray "View Avaray's Profile") Topic Author - [ Offline](/forum/user/250-avaray) Less More - Posts: 59 - Thank you received: 0 - - 15 years 11 months ago - 15 years 11 months ago [\#1608](#1608) by [Avaray](/forum/user/250-avaray "View Avaray's Profile") *[Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1608 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* was created by *[Avaray](/forum/user/250-avaray "View Avaray's Profile")* I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/02-20101112-2.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/02-20101112-2.jpg "[img") [ shoptest.avaray.com/es/venezuela](http://shoptest.avaray.com/es/venezuela) - [ ![02-20101112-2.jpg](/forum/attachment/109) ](/forum/attachment/109 "02-20101112-2.jpg") [ ](/forum/attachment/109?download=1 "02-20101112-2.jpg") Last edit: 15 years 11 months ago by [Avaray](/forum/user/250-avaray "View Avaray's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 11 months ago [\#1610](#1610) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1610 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* Even for the products you already had ? That should not have any impact. If you access the variants via the "manage variants" button, do you see them ? Are they published ? Do you see a variant for each possible characteristic combination ? Do you see the characteristics in your product ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Avaray](/forum/user/250-avaray "View Avaray's Profile")** - [![Avaray's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/250-avaray "View Avaray's Profile") Topic Author - [ Offline](/forum/user/250-avaray) Less More - Posts: 59 - Thank you received: 0 - - 15 years 11 months ago - 15 years 11 months ago [\#1611](#1611) by [Avaray](/forum/user/250-avaray "View Avaray's Profile") Replied by *[Avaray](/forum/user/250-avaray "View Avaray's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1611 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* The answer is "yes" to all. If you need, i can provide you with an user in order to analyze this. Last edit: 15 years 11 months ago by [Avaray](/forum/user/250-avaray "View Avaray's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 11 months ago [\#1612](#1612) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1612 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* Yes Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Avaray](/forum/user/250-avaray "View Avaray's Profile")** - [![Avaray's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/250-avaray "View Avaray's Profile") Topic Author - [ Offline](/forum/user/250-avaray) Less More - Posts: 59 - Thank you received: 0 - - 15 years 11 months ago [\#1615](#1615) by [Avaray](/forum/user/250-avaray "View Avaray's Profile") Replied by *[Avaray](/forum/user/250-avaray "View Avaray's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1615 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* You can log at the frontend in: [ shoptest.avaray.com/es/iniciar-cerrar-sesion](http://shoptest.avaray.com/es/iniciar-cerrar-sesion) You can log at the backend in: [ shoptest.avaray.com/administrator](http://shoptest.avaray.com/administrator) Just changed backend language to English. user: tester psswd: retset Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 11 months ago - 15 years 11 months ago [\#1617](#1617) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1617 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* I just checked the product there : [ shoptest.avaray.com/es/component/hikasho...u/category\_pathway-0](http://shoptest.avaray.com/es/component/hikashop/product/show/cid-70/name-testhcamisetaperu/category_pathway-0) The default value for the characteristic was L. But the only two variants were S and M. So the system couldn't properly process the variant data and wasn't displaying any characteristics. I just changed the default value to M and it's working. Last edit: 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Avaray](/forum/user/250-avaray "View Avaray's Profile")** - [![Avaray's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/250-avaray "View Avaray's Profile") Topic Author - [ Offline](/forum/user/250-avaray) Less More - Posts: 59 - Thank you received: 0 - - 15 years 11 months ago [\#1622](#1622) by [Avaray](/forum/user/250-avaray "View Avaray's Profile") Replied by *[Avaray](/forum/user/250-avaray "View Avaray's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1622 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* I got a bit lost. Do you mean that if a product does not have at least the default variant, the entire variant system does not work??? it sounds no sense, as long as it forces me to have and stock for one arbitray variant. And also, i have never seen nothing related to a default characteristic value in the backend... By the other way, products with only one variant, a more than possible situation if you delete variants of your inventory, do not display what would be logical: a dropdown with only one option. Example here: [ shoptest.avaray.com/es/component/hikasho...isa\_venezuela/cid-67](http://shoptest.avaray.com/es/component/hikashop/product/show/name-testh_camisa_venezuela/cid-67) And still are product that does not display their variants despite having what you anme "default variant", for example: [ shoptest.avaray.com/es/component/hikasho...a/category\_pathway-0](http://shoptest.avaray.com/es/component/hikashop/product/show/cid-69/name-testhcamisetavenezuela/category_pathway-0) (which has "M" and "L"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 15 years 11 months ago [\#1623](#1623) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1623 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* It's on the main product edit page. In the characteristics listing, you have a dropdown for each characteristic under the column "default". If those default values do not correspond to a variant, then the system doesn't display the dropdown. Indeed the system could be nicer and still display the dropdown even when there is some inconsistency in the data. We will look at trying to modify the system to avoid that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Avaray](/forum/user/250-avaray "View Avaray's Profile")** - [![Avaray's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/250-avaray "View Avaray's Profile") Topic Author - [ Offline](/forum/user/250-avaray) Less More - Posts: 59 - Thank you received: 0 - - 15 years 11 months ago [\#1624](#1624) by [Avaray](/forum/user/250-avaray "View Avaray's Profile") Replied by *[Avaray](/forum/user/250-avaray "View Avaray's Profile")* on topic *[Re: Variants dissappeared](/forum/3-bug-report/1608-variants-dissappeared#1624 "I do not know what is going on, but i published a new set of test products, almost all of them with variants, and now variants dropdown is missing inside page product. shoptest.avaray.com/es/venezuela")* Ok, now it has sense. Many thanks again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjA4LXZhcmlhbnRzLWRpc3NhcHBlYXJlZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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