[Skip to main content](#vessel-content) # States Field Not Working For USA ## - **[Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile")** - [![Cdodds's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2586-cdodds "View Cdodds's Profile") Topic Author - [ Offline](/forum/user/2586-cdodds) Less More - Posts: 2 - Thank you received: 0 - - 15 years 5 months ago [\#16741](#16741) by [Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile") *[States Field Not Working For USA](/forum/3-bug-report/16741-states-field-not-working-for-usa#16741 "Original Joomla version: 1.6 Current Joomla version: 1.6 Original Hikashop version: 1.4.9 Current Hikashop version: 1.5.0 Site: beautyofherbs.co.cc/ Page with problem: beautyofherbs.co.cc/index.php/my-account/address Browsers tested in: IE, Fx, Chrome, MxT, Op, Sf Problem: When customers choose USA as their country when adding an address, the states dropdown box disappears, not allowing them to choose a state. I have checked the database, and the states are in there, but are now showing up on the page. Fixes I have tried so far: * updated from 1.4.9 to 1.5.0 * manually removed and ran the United States zones query from phpMyAdmin to re-include * tested in different browsers")* was created by *[Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile")* Original Joomla version: 1.6 Current Joomla version: 1.6 Original Hikashop version: 1.4.9 Current Hikashop version: 1.5.0 Site: [ beautyofherbs.co.cc/](http://beautyofherbs.co.cc/) Page with problem: [ beautyofherbs.co.cc/index.php/my-account/address](http://beautyofherbs.co.cc/index.php/my-account/address) Browsers tested in: IE, Fx, Chrome, MxT, Op, Sf Problem: When customers choose USA as their country when adding an address, the states dropdown box disappears, not allowing them to choose a state. I have checked the database, and the states are in there, but are now showing up on the page. Fixes I have tried so far: * updated from 1.4.9 to 1.5.0 * manually removed and ran the United States zones query from phpMyAdmin to re-include * tested in different browsers Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjc0MS1zdGF0ZXMtZmllbGQtbm90LXdvcmtpbmctZm9yLXVzYT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#16743](#16743) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: States Field Not Working For USA](/forum/3-bug-report/16741-states-field-not-working-for-usa#16743 "Original Joomla version: 1.6 Current Joomla version: 1.6 Original Hikashop version: 1.4.9 Current Hikashop version: 1.5.0 Site: beautyofherbs.co.cc/ Page with problem: beautyofherbs.co.cc/index.php/my-account/address Browsers tested in: IE, Fx, Chrome, MxT, Op, Sf Problem: When customers choose USA as their country when adding an address, the states dropdown box disappears, not allowing them to choose a state. I have checked the database, and the states are in there, but are now showing up on the page. Fixes I have tried so far: * updated from 1.4.9 to 1.5.0 * manually removed and ran the United States zones query from phpMyAdmin to re-include * tested in different browsers")* I just tried on your website and it's working fine for me. Did you change something since you posted ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjc0MS1zdGF0ZXMtZmllbGQtbm90LXdvcmtpbmctZm9yLXVzYT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile")** - [![Cdodds's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2586-cdodds "View Cdodds's Profile") Topic Author - [ Offline](/forum/user/2586-cdodds) Less More - Posts: 2 - Thank you received: 0 - - 15 years 5 months ago [\#16762](#16762) by [Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile") Replied by *[Cdodds](/forum/user/2586-cdodds "View Cdodds's Profile")* on topic *[Re: States Field Not Working For USA](/forum/3-bug-report/16741-states-field-not-working-for-usa#16762 "Original Joomla version: 1.6 Current Joomla version: 1.6 Original Hikashop version: 1.4.9 Current Hikashop version: 1.5.0 Site: beautyofherbs.co.cc/ Page with problem: beautyofherbs.co.cc/index.php/my-account/address Browsers tested in: IE, Fx, Chrome, MxT, Op, Sf Problem: When customers choose USA as their country when adding an address, the states dropdown box disappears, not allowing them to choose a state. I have checked the database, and the states are in there, but are now showing up on the page. Fixes I have tried so far: * updated from 1.4.9 to 1.5.0 * manually removed and ran the United States zones query from phpMyAdmin to re-include * tested in different browsers")* Oh wow, it is working for me now too. No, I have not done anything else since I last posted. Maybe one of my fixes from above had a delayed response? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjc0MS1zdGF0ZXMtZmllbGQtbm90LXdvcmtpbmctZm9yLXVzYT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#16772](#16772) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: States Field Not Working For USA](/forum/3-bug-report/16741-states-field-not-working-for-usa#16772 "Original Joomla version: 1.6 Current Joomla version: 1.6 Original Hikashop version: 1.4.9 Current Hikashop version: 1.5.0 Site: beautyofherbs.co.cc/ Page with problem: beautyofherbs.co.cc/index.php/my-account/address Browsers tested in: IE, Fx, Chrome, MxT, Op, Sf Problem: When customers choose USA as their country when adding an address, the states dropdown box disappears, not allowing them to choose a state. I have checked the database, and the states are in there, but are now showing up on the page. Fixes I have tried so far: * updated from 1.4.9 to 1.5.0 * manually removed and ran the United States zones query from phpMyAdmin to re-include * tested in different browsers")* Maybe a cache issue ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNjc0MS1zdGF0ZXMtZmllbGQtbm90LXdvcmtpbmctZm9yLXVzYT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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