[Skip to main content](#vessel-content) # Error saving ## - **[croudace](/forum/user/2166-croudace "View croudace's Profile")** - [![croudace's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2166-croudace "View croudace's Profile") Topic Author - [ Offline](/forum/user/2166-croudace) Less More - Posts: 2 - Thank you received: 0 - - 15 years 5 months ago [\#17858](#17858) by [croudace](/forum/user/2166-croudace "View croudace's Profile") *[Error saving](/forum/3-bug-report/17858-error-saving#17858 "I have an error saving. I checked debug mode and copied the following. I also tried upgrading from 1.49 to 1.51 to no avail. 500 - •An error has occurred.• JDatabaseMySQL::query: 1054 - Unknown column 'product_contact' in 'field list' SQL=UPDATE `jos_hikashop_product` SET `product_name`='Complex or large house - platinum',`product_url`='',`product_meta_description`='',`product_keywords`='',`product_code`='Complex_or_large_house___platinum',`product_tax_id`='11',`product_sale_start`='',`product_sale_end`='',`product_contact`='0',`product_quantity`='-1',`product_min_per_order`='0',`product_max_per_order`='0',`product_weight`='0.000',`product_weight_unit`='kg',`product_length`='0.000',`product_width`='0.000',`product_dimension_unit`='m',`product_height`='0.000',`product_published`='1',`product_access`='all',`product_group_after_purchase`='',`product_type`='main',`product_description`=' We are still developing online ordering for the platinum range. \r\n Please email us to order a platinum model and we will take a brief and provide you with a quotation within 24 hrs. ',`product_modified`='1307234669' WHERE product_id='341' Call stack # Function Location 1 JAdministrator->dispatch() /home/themodel/public_html/administrator/index.php:67 2 JComponentHelper->renderComponent() /home/themodel/public_html/administrator/includes/application.php:136 3 require_once() /home/themodel/public_html/libraries/joomla/application/component/helper.php:162 4 JController->execute() /home/themodel/public_html/administrator/components/com_hikashop/admin.hikashop.php:47 5 ProductController->save() /home/themodel/public_html/libraries/joomla/application/component/controller.php:236 6 hikashopController->store() /home/themodel/public_html/administrator/components/com_hikashop/controllers/product.php:68 7 hikashopProductClass->saveForm() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:744 8 hikashopProductClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:127 9 hikashopClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:322 10 JDatabaseMySQLi->updateObject() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:869 11 JDatabaseMySQLi->query() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:599 12 JError->raiseError() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:247 13 JError->raise() /home/themodel/public_html/libraries/joomla/error/error.php:171 14 JException->__construct() /home/themodel/public_html/libraries/joomla/error/error.php:136")* was created by *[croudace](/forum/user/2166-croudace "View croudace's Profile")* I have an error saving. I checked debug mode and copied the following. I also tried upgrading from 1.49 to 1.51 to no avail. 500 - •An error has occurred.• JDatabaseMySQL::query: 1054 - Unknown column 'product_contact' in 'field list' SQL=UPDATE `jos_hikashop_product` SET `product_name`='Complex or large house - platinum',`product_url`='',`product_meta_description`='',`product_keywords`='',`product_code`='Complex_or_large_house___platinum',`product_tax_id`='11',`product_sale_start`='',`product_sale_end`='',`product_contact`='0',`product_quantity`='-1',`product_min_per_order`='0',`product_max_per_order`='0',`product_weight`='0.000',`product_weight_unit`='kg',`product_length`='0.000',`product_width`='0.000',`product_dimension_unit`='m',`product_height`='0.000',`product_published`='1',`product_access`='all',`product_group_after_purchase`='',`product_type`='main',`product_description`=' We are still developing online ordering for the platinum range. \r\n Please email us to order a platinum model and we will take a brief and provide you with a quotation within 24 hrs. ',`product_modified`='1307234669' WHERE product_id='341' Call stack \# Function Location 1 JAdministrator->dispatch() /home/themodel/public_html/administrator/index.php:67 2 JComponentHelper->renderComponent() /home/themodel/public_html/administrator/includes/application.php:136 3 require_once() /home/themodel/public_html/libraries/joomla/application/component/helper.php:162 4 JController->execute() /home/themodel/public_html/administrator/components/com_hikashop/admin.hikashop.php:47 5 ProductController->save() /home/themodel/public_html/libraries/joomla/application/component/controller.php:236 6 hikashopController->store() /home/themodel/public_html/administrator/components/com_hikashop/controllers/product.php:68 7 hikashopProductClass->saveForm() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:744 8 hikashopProductClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:127 9 hikashopClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:322 10 JDatabaseMySQLi->updateObject() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:869 11 JDatabaseMySQLi->query() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:599 12 JError->raiseError() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:247 13 JError->raise() /home/themodel/public_html/libraries/joomla/error/error.php:171 14 JException->__construct() /home/themodel/public_html/libraries/joomla/error/error.php:136 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNzg1OC1lcnJvci1zYXZpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86552 - Thank you received: 14304 - - 15 years 5 months ago [\#17872](#17872) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error saving](/forum/3-bug-report/17858-error-saving#17872 "I have an error saving. I checked debug mode and copied the following. I also tried upgrading from 1.49 to 1.51 to no avail. 500 - •An error has occurred.• JDatabaseMySQL::query: 1054 - Unknown column 'product_contact' in 'field list' SQL=UPDATE `jos_hikashop_product` SET `product_name`='Complex or large house - platinum',`product_url`='',`product_meta_description`='',`product_keywords`='',`product_code`='Complex_or_large_house___platinum',`product_tax_id`='11',`product_sale_start`='',`product_sale_end`='',`product_contact`='0',`product_quantity`='-1',`product_min_per_order`='0',`product_max_per_order`='0',`product_weight`='0.000',`product_weight_unit`='kg',`product_length`='0.000',`product_width`='0.000',`product_dimension_unit`='m',`product_height`='0.000',`product_published`='1',`product_access`='all',`product_group_after_purchase`='',`product_type`='main',`product_description`=' We are still developing online ordering for the platinum range. \r\n Please email us to order a platinum model and we will take a brief and provide you with a quotation within 24 hrs. ',`product_modified`='1307234669' WHERE product_id='341' Call stack # Function Location 1 JAdministrator->dispatch() /home/themodel/public_html/administrator/index.php:67 2 JComponentHelper->renderComponent() /home/themodel/public_html/administrator/includes/application.php:136 3 require_once() /home/themodel/public_html/libraries/joomla/application/component/helper.php:162 4 JController->execute() /home/themodel/public_html/administrator/components/com_hikashop/admin.hikashop.php:47 5 ProductController->save() /home/themodel/public_html/libraries/joomla/application/component/controller.php:236 6 hikashopController->store() /home/themodel/public_html/administrator/components/com_hikashop/controllers/product.php:68 7 hikashopProductClass->saveForm() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:744 8 hikashopProductClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:127 9 hikashopClass->save() /home/themodel/public_html/administrator/components/com_hikashop/classes/product.php:322 10 JDatabaseMySQLi->updateObject() /home/themodel/public_html/administrator/components/com_hikashop/helpers/helper.php:869 11 JDatabaseMySQLi->query() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:599 12 JError->raiseError() /home/themodel/public_html/libraries/joomla/database/database/mysqli.php:247 13 JError->raise() /home/themodel/public_html/libraries/joomla/error/error.php:171 14 JException->__construct() /home/themodel/public_html/libraries/joomla/error/error.php:136")* Hi, You can follow the recommendations on that thread for the solution: [ www.hikashop.com/support/forum/3-bug-rep...g.html?lang=en#15300](http://www.hikashop.com/support/forum/3-bug-report/15294-bug-with-149-version-error-saving.html?lang=en#15300) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xNzg1OC1lcnJvci1zYXZpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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