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#   Calculation error in invoices -version 1.51

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15 years 5 months ago [\#17903](#17903) by [chris711](/forum/user/371-chris711 "View chris711's Profile")  *[Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#17903 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")* was created by *[chris711](/forum/user/371-chris711 "View chris711's Profile")*

Hi Nicolas,

After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also
the orders are coming through paypal without product information listings, just a total amount.

Example:
SUMMARY OF YOUR ORDER

Name Unit price Qty Total before Tax

Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55

Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45

Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45

Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45

Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40

Shipping method : £ 1.95

TOTAL without VAT : £ 46.63

TOTAL with VAT : £ 26.33

In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)

Please can you advise.

Thanks
Chris

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15 years 5 months ago [\#17951](#17951) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#17951 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

Hi,

We uploaded a new build of the 1.5.1 version which should fix that problem. Please download it again and install it over your current version.

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15 years 5 months ago [\#18459](#18459) by [aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")  Replied by *[aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18459 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

I am also seeing an issue similar to this, but i'm running the latest build of Essential, which I downloaded yesterday.

For some reason, on the confirmation email, the ORDER CREATED email shows this:

Of Iron and Clay CD $10.00 1 $10.00
Shipping method : $3.00
TOTAL without tax : $13.00
TOTAL with tax : $13.00

but, the ORDER CONFIRMATION email shows this:

Of Iron and Clay CD $10.00 1 $10.00
Shipping method : $3.00
TOTAL without tax : $23.00
TOTAL with tax : $13.00

I've highlighted the problem area with the total without tax (VAT). It looks like that amount is $10 more in this second email.

Can you help?

Thanks,
Daniel

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15 years 5 months ago [\#18479](#18479) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18479 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

Please download again HikaShop on your order details page on our website and reinstall it with that new install package. That should fix the problem.

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15 years 5 months ago [\#18489](#18489) by [Rickhavoc](/forum/user/2766-rickhavoc "View Rickhavoc's Profile")  Replied by *[Rickhavoc](/forum/user/2766-rickhavoc "View Rickhavoc's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18489 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

would installing this over the current version remove changes to the display -&gt; view?

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15 years 5 months ago [\#18490](#18490) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18490 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

No.

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15 years 5 months ago [\#18502](#18502) by [aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")  Replied by *[aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18502 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

I reinstalled as you suggested. Still having the issue. Is there any code I can dig up for you in order to verify that I have the correct install?

Thanks

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15 years 5 months ago [\#18503](#18503) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18503 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

If you edit the file media/com_hikashop/mail/order_admin_notification.html.php you should have a line like that in it with the correct version:
$tax = $data-&gt;cart-&gt;order_subtotal - $data-&gt;cart-&gt;order_subtotal_no_vat;

Since you still have the problem, it's likely that you have something like that instead:
$tax = $order-&gt;cart-&gt;order_subtotal - $data-&gt;cart-&gt;order_subtotal_no_vat;

If you change it that should solve the problem.

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15 years 5 months ago [\#18504](#18504) by [aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")  Replied by *[aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18504 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

The one in my order_admin_notification.html.php looked like the correct code: $tax = $data-&gt;cart-&gt;order_subtotal - $data-&gt;cart-&gt;order_subtotal_no_vat;

For grins, I wandered over to the order_status_notification.html.php file, and I found this line in there:

$tax = $order-&gt;cart-&gt;order_subtotal - $data-&gt;cart-&gt;order_subtotal_no_vat;

Since it is in the customer notification email that i'm seeing the problem in (not the administrative email), is the above line the culprit?

Thanks!

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15 years 5 months ago [\#18505](#18505) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18505 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

Ah yes. It's the status email file you should change. Sorry for the typo.

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15 years 5 months ago [\#18522](#18522) by [aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")  Replied by *[aknot242](/forum/user/2646-aknot242 "View aknot242's Profile")* on topic *[Re: Calculation error in invoices -version 1.51](/forum/3-bug-report/17903-calculation-error-in-invoices-version-1-51#18522 "Hi Nicolas,  After upgrading our Essential software yesterday we are seeing errors in the invoicing calculations and also the orders are coming through paypal without product information listings, just a total amount.  Example: SUMMARY OF YOUR ORDER  Name Unit price Qty Total before Tax  Yellow Detached Daddy Long Legs Dry Fly on a size 10 hook £ 0.31 5 £ 1.55  Detached Daddy Long Legs Red Dry Fly on a size 10 hook: 10 £ 0.29 5 £ 1.45  Natural Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Brown Detached Daddy Long Legs Dry Fly: 10 £ 0.29 5 £ 1.45  Barbless Daddy Long Legs White Tail: 12 £ 0.30 48 £ 14.40  Shipping method : £ 1.95  TOTAL without VAT : £ 46.63  TOTAL with VAT : £ 26.33  In this case Total without VAT should be £22.25 - and with VAT the Total should be £26.31 (the shipping method is not subject to VAT so tax at 20% is calculated on £20.30)  Please can you advise.  Thanks Chris")*

Replacing the line in the order_status_notification.html.php fixed the problem.

Thank you!

Daniel

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