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#   Customer Orders Unpublished Product

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15 years 5 months ago [\#17955](#17955) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  *[Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#17955 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")* was created by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")*

Hello All,

I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.

A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that "Unpublished" product! How can that happen?

I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?

Regards,
Ed

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15 years 5 months ago [\#17958](#17958) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#17958 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Unpublished products cannot be displayed on products listings or with their product page.
Does that product have characteristics/variants ?
Could you ask your customer how he found that product ?

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15 years 5 months ago [\#17992](#17992) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#17992 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Good Morning Nicolas,

The product does have one characteristic with two variants and I do intend to ask the customer how he found it, but haven't had a chance to do that yet.

Ed

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15 years 5 months ago [\#17995](#17995) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#17995 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

You could try to add the code:
if(!$element-&gt;product_published){
return;
}
before the line:
$filters=array('a.product_id ='.$product_id,'a.product_related_type=\'options\'','b.product_published=1');
in the file components/com_hikashop/views/products/view.html.php
Maybe the user tried to get to the product page directly by changing the id in the URL...

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15 years 5 months ago [\#18019](#18019) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18019 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

I tried changing the URL and it just returns the same page I was on. Even pasted the altered URL in a different browser and it returned the same page, which seems strange. I'm at a loss to figure out how they managed to find that product and successfully order it. Hopefully the customer will be able to shed some light.

Ed

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15 years 5 months ago [\#18027](#18027) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18027 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Correction to my last post:

If you change the cid to the proper number you CAN pull up the unpublished article. I was changing the product name in my first test. A person would just have to guess at what the product id should be, but it does work.

Nicolas, will your patch be included in the next update?

Ed

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15 years 5 months ago [\#18030](#18030) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18030 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

If it works ![:)](/media/kunena/emoticons/3.png ":)") I'm waiting for your feedback and we will include it.

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15 years 5 months ago [\#18033](#18033) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18033 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

OK, but it will be later today before I can try it. I'll let you know. I have emailed the customer asking how he did it, but haven't heard back yet.

Ed

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15 years 5 months ago [\#18037](#18037) by [hdracing](/forum/user/742-hdracing "View hdracing's Profile")  Replied by *[hdracing](/forum/user/742-hdracing "View hdracing's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18037 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Had a couple of minutes so I added the patch and it tested good; changing the cid returns a Product Not Found error.

I haven't done any tests other than just changing the id in the URL so don't know if there are any unexpected consequences, but it seems to work.

THANKS!

Ed

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15 years 5 months ago [\#18038](#18038) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#18038 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Great !

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15 years 3 months ago [\#21696](#21696) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")  Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#21696 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Hi Guys,

I have the same thing happening where an unpublished product is showing on the front end.

Did you want to have a look Nicolas, or should I just delete the product as they are sold out?

Cheers ![:)](/media/kunena/emoticons/3.png ":)")

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15 years 3 months ago [\#21714](#21714) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#21714 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

That issue is corrected in 1.5.2

Unpublished products can't be displayed by users anymore.

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15 years 3 months ago [\#21715](#21715) by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")  Replied by *[Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")* on topic *[Re: Customer Orders Unpublished Product](/forum/3-bug-report/17955-customer-orders-unpublished-product#21715 "Hello All,  I'm not sure if this is a bug, but can't explain it as anything else. Here's what happened.  A couple of days ago I copied an existing product and immediately edited that product to set Published=No and changed other product fields, including the product name and code and saved the product. Since that time, the product has never been published. Today, a new customer registered on the site and somehow ordered that &quot;Unpublished&quot; product! How can that happen?  I have searched all over the front end of the site to see if I could find that product and have not been able to find it. I am still using Hikashop Commercial v1.4.8 with Joomla 1.5.23. Has anyone else seen something like this?  Regards, Ed")*

Oh ok, I upgraded just a wee while ago to 1.5.23 It must have carried over. I will just delete it ![:)](/media/kunena/emoticons/3.png ":)")

Thanks Nicolas ![:)](/media/kunena/emoticons/3.png ":)")

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