[Skip to main content](#vessel-content) # Empty Payment Method box on checkout ## - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 5 months ago [\#18262](#18262) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") *[Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18262 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* was created by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In *checkout/payment.php* should the *!empty($this->methods)* check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#18289](#18289) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18289 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* We'll do so for next release. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 5 months ago [\#18299](#18299) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18299 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Henster](/forum/user/2753-henster "View Henster's Profile")** - [![Henster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2753-henster "View Henster's Profile") - [ Offline](/forum/user/2753-henster) Less More - Posts: 9 - Thank you received: 0 - - 15 years 5 months ago [\#18444](#18444) by [Henster](/forum/user/2753-henster "View Henster's Profile") Replied by *[Henster](/forum/user/2753-henster "View Henster's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18444 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* hey i also have no payment options .. should i buy the full version or is this a bug .. if so please tell me how to enable it kindley please Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#18445](#18445) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18445 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* This thread is about not displaying the box when no methods are found and displaying an error message. It's just to improve usability. What you're experiencing is not a bug and you don't need to buy the full version ( although it would be nice ![:)](/media/kunena/emoticons/3.png ":)") ). It's just that you're missing something in the way you configured the payment methods. Please check the FAQ there: [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Henster](/forum/user/2753-henster "View Henster's Profile")** - [![Henster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2753-henster "View Henster's Profile") - [ Offline](/forum/user/2753-henster) Less More - Posts: 9 - Thank you received: 0 - - 15 years 5 months ago [\#18448](#18448) by [Henster](/forum/user/2753-henster "View Henster's Profile") Replied by *[Henster](/forum/user/2753-henster "View Henster's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18448 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* Hello again Thanks for the quick feed back I must have done some thing wrong some werwe .. is it possible to reinstall a to defult installation \ Kind regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#18449](#18449) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18449 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* The payment methods information are stored in the table jos_hikashop_payment. If you delete all the records in that table via phpmyadmin, you will be able to reconfigure the payment methods from 0. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Henster](/forum/user/2753-henster "View Henster's Profile")** - [![Henster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2753-henster "View Henster's Profile") - [ Offline](/forum/user/2753-henster) Less More - Posts: 9 - Thank you received: 0 - - 15 years 5 months ago [\#18450](#18450) by [Henster](/forum/user/2753-henster "View Henster's Profile") Replied by *[Henster](/forum/user/2753-henster "View Henster's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18450 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* **nicolas wrote:** > The payment methods information are stored in the table jos\_hikashop\_payment. If you delete all the records in that table via phpmyadmin, you will be able to reconfigure the payment methods from 0. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Henster](/forum/user/2753-henster "View Henster's Profile")** - [![Henster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2753-henster "View Henster's Profile") - [ Offline](/forum/user/2753-henster) Less More - Posts: 9 - Thank you received: 0 - - 15 years 5 months ago [\#18451](#18451) by [Henster](/forum/user/2753-henster "View Henster's Profile") Replied by *[Henster](/forum/user/2753-henster "View Henster's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18451 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* this is how my payment method screen looks like ![:)](/media/kunena/emoticons/3.png ":)") [ imageshack.us/photo/my-images/7/paymentrr.jpg/](http://imageshack.us/photo/my-images/7/paymentrr.jpg/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 5 months ago [\#18453](#18453) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Empty Payment Method box on checkout](/forum/3-bug-report/18262-empty-payment-method-box-on-checkout#18453 "Using your demo: 1. Disable all payment methods :woohoo: 2. Add product to cart 3. Go to checkout 4. Get empty payment box shown. Should it be hidden? In checkout/payment.php should the !empty($this->methods) check be moved to the top with the price value with tax check (like done in shipping)? Should an error message be displayed? Presumably the same thing happens if ACLs are setup and no payment method is valid for the current user, but I have not tried that.")* That's because the configuration of your payment methods is not correct. Again, all the possible cases are explained in the FAQ on that page: [ www.hikashop.com/support/documentation/i...ins-listing.html#faq](http://www.hikashop.com/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODI2Mi1lbXB0eS1wYXltZW50LW1ldGhvZC1ib3gtb24tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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