[Skip to main content](#vessel-content) # Product page translation doesn't save. ## - **[malicula](/forum/user/2837-malicula "View malicula's Profile")** - [![malicula's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2837-malicula "View malicula's Profile") Topic Author - [ Offline](/forum/user/2837-malicula) Less More - Posts: 8 - Thank you received: 0 - - 15 years 4 months ago [\#18915](#18915) by [malicula](/forum/user/2837-malicula "View malicula's Profile") *[Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18915 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* was created by *[malicula](/forum/user/2837-malicula "View malicula's Profile")* Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you. [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/Screen_shot_2011_06_15_at_9.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/Screen_shot_2011_06_15_at_9.png "[img") - [ ![Screen_shot_2011_06_15_at_9.png](/forum/attachment/1292) ](/forum/attachment/1292 "...06_15_at_9.png") [ ](/forum/attachment/1292?download=1 "...06_15_at_9.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#18921](#18921) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18921 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* Hi, That's the first time someone is reporting such problem. Does it work in others areas of HikaShop (categories, or characteristics for example ?) If you go in Joomfish and translate the product from there, does it work ? Could you also try to activate the debug mode in the config of joomla and try again ? Do you get an error message ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[malicula](/forum/user/2837-malicula "View malicula's Profile")** - [![malicula's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2837-malicula "View malicula's Profile") Topic Author - [ Offline](/forum/user/2837-malicula) Less More - Posts: 8 - Thank you received: 0 - - 15 years 4 months ago [\#18973](#18973) by [malicula](/forum/user/2837-malicula "View malicula's Profile") Replied by *[malicula](/forum/user/2837-malicula "View malicula's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18973 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* Thanks for your help. No, it doen't work in other areas of Hika. The same problem appear to be in translating category as well. I'm running 1.6 and Joomfish is not compatible on this version it seems. I also have the Business version if that matters at all. I went ahead and activated the debug mode in Joomla but it didn't make a difference. Thanks again, I would love to hear more ideas... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#18987](#18987) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18987 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* Indeed, JoomFish in not compatible with joomla 1.6 yet. So you won't be able to translate your content until joomfish is compatible. I know that they are working on a new version compatible with joomla 1.6 and that they already have something more or less working so it's moving forward... But it seems that it will take a few more months before it's ready... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[malicula](/forum/user/2837-malicula "View malicula's Profile")** - [![malicula's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2837-malicula "View malicula's Profile") Topic Author - [ Offline](/forum/user/2837-malicula) Less More - Posts: 8 - Thank you received: 0 - - 15 years 4 months ago [\#18996](#18996) by [malicula](/forum/user/2837-malicula "View malicula's Profile") Replied by *[malicula](/forum/user/2837-malicula "View malicula's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18996 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* This is not ideal at all. I wish I knew this before I spent money on the Business version of Hika. It is essential for me to have the products in multiple languages. Do you have any suggestions for a work-around? I'm currently using M17 for translating joomla. [ www.g17l.com/](http://www.g17l.com/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#18998](#18998) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18998 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* The easiest solution is to use joomla 1.5 if you can. M17 is also not yet available for 1.6 so I'm not sure how you got it. A work around would be to edit the views of HikaShop to change for example: echo $this->element->product_name; by: echo JText::_($this->element->product_name); and then use translation keys in the products name and description. Then, the translation override of the configuration can let you override these translations. But that's not really practical... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[malicula](/forum/user/2837-malicula "View malicula's Profile")** - [![malicula's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2837-malicula "View malicula's Profile") Topic Author - [ Offline](/forum/user/2837-malicula) Less More - Posts: 8 - Thank you received: 0 - - 15 years 4 months ago [\#18999](#18999) by [malicula](/forum/user/2837-malicula "View malicula's Profile") Replied by *[malicula](/forum/user/2837-malicula "View malicula's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#18999 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* Downgrading the Joomla version is absolutely out of the question. 1.6 is a major build and not just little tweaks. M17 is indeed available for 1.6. You can get it here: [ 16.g17l.com/en/download.html](http://16.g17l.com/en/download.html) I appreciate your help but it is not a practical solution at all. I will not get into custom coding at this point. I'm just saying that Hika should be very clear about what it can and cannot do BEFORE I spend my hard earned money on it. Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xODkxNS1wcm9kdWN0LXBhZ2UtdHJhbnNsYXRpb24tZG9lc250LXNhdmU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#19007](#19007) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Product page translation doesn't save.](/forum/3-bug-report/18915-product-page-translation-doesnt-save#19007 "Hi, I'm having a very weird issue with adding languages to my product page. I added all the languages and they show up in the tabs, in the admin area. When I click the language and add the content, hit save -- the content doesn't save but it clears completely. See attached image. Does any one know why it would not save my text? Thank you.")* I was just trying to provide a solution ![:/](/irritated.gif ":/") I had a look to m17 and it's not possible to translate content of HikaShop with it. The only solution left if you want to keep 1.6 and HikaShop is to wait for joomfish to be compatible 1.6. We say it in a lot of places. In the configuration, under the languages tab, there is a message which tells that that you need joomfish to activate the translations interface: [ www.hikashop.com/support/documentation/5...onfig.html#languages](http://www.hikashop.com/support/documentation/54-hikashop-config.html#languages) You should not be able to get that error unless you have the joomfish tables in the database which should not be possible since you can't install it on joomla 1.6 We also say it on each page of the documentation where there is a translation interface: [ www.hikashop.com/support/documentation/i...duct-form.html#infos](http://www.hikashop.com/support/documentation/integrated-documentation/19-hikashop-product-form.html#infos) We also say it on the features comparison table in the image regarding translations: [ www.hikashop.com/media/features/multi\_lang\_edit.png](http://www.hikashop.com/media/features/multi_lang_edit.png) Note that if you're not satisfied because of that, and that you would like a refund, please use our contact form to ask for it under 30 days after purchase and we will refund you ASAP. 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