[Skip to main content](#vessel-content) # Unable to remove coupon ## - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago - 15 years 4 months ago [\#19019](#19019) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") *[Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#19019 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* was created by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: Code: https://springs-aquatic.co.uk/component/hikashop/checkout/step/step-1/previous-0/removecoupon-1/7a4b6c10beac722c93b9343737ebe5af-1 See [ springs-aquatic.co.uk](https://springs-aquatic.co.uk) Use coupon code RC11A Last edit: 15 years 4 months ago by [brainforge](/forum/user/423-brainforge "View brainforge's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 15 years 4 months ago [\#19039](#19039) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#19039 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Could you give more information on the response you get in Firebug ? Could you try to deactivate the SEF and see if that helps ? Also, I see that you use 1.4.8. An update might help although I'm not sure that we changed something on the coupon handling since then. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#19103](#19103) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#19103 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Thanks. Its also happening on a 1.5.1 site. Not a high priority for me at the moment. I will investigate further and let you know / give you access to the other site later. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[brainforge](/forum/user/423-brainforge "View brainforge's Profile")** - [![brainforge's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar423.jpg)](/forum/user/423-brainforge "View brainforge's Profile") Topic Author - [ Offline](/forum/user/423-brainforge) Less More - Posts: 298 - Thank you received: 5 - - - - [](https://brainforge.co.uk) - 15 years 4 months ago [\#19161](#19161) by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") Replied by *[brainforge](/forum/user/423-brainforge "View brainforge's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#19161 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Looks like its sorted: In both cases looking at the joomla *menu* table I had somehow got a record with an empty value for *menutype*. The *Force a Menu on Checkout* config for Hikashop was pointing at that menu!! Removed that record, corrected Hikashop config and all is now OK. In step() of checkout.php the value of *$Itemid* was null and *$itemid\_for\_checkout* pointed to this rogue menu record. Don't know if there is anyway you can code to protect against this scenario in the future. The code history for these installations is totally different - the menu IDs where different - I did not copy one to the other! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 15 years 4 months ago [\#19163](#19163) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#19163 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Well it's always possible to check on that. The problem is that it adds again a query for something which should not happen normally ![:/](/irritated.gif ":/") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")** - [![ianspeed's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1602-ianspeed "View ianspeed's Profile") - [ Offline](/forum/user/1602-ianspeed) Less More - Posts: 173 - Thank you received: 8 - - 14 years 11 months ago [\#29949](#29949) by [ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile") Replied by *[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#29949 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Hi Nicolas/Jonathan Same thing here, but can remove voucher if set force menu to None. Will check another site later. Ian Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")** - [![ianspeed's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1602-ianspeed "View ianspeed's Profile") - [ Offline](/forum/user/1602-ianspeed) Less More - Posts: 173 - Thank you received: 8 - - 14 years 11 months ago [\#29950](#29950) by [ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile") Replied by *[ianspeed](/forum/user/1602-ianspeed "View ianspeed's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#29950 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Happening on another of my sites as well, exactly the same... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 14 years 11 months ago [\#29968](#29968) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#29968 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* And did you remove that record with an empty value for menutype in the joomla menu table via phpmyadmin as explained by Jonathan ? That should solve the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")** - [![arashsayadi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2788-arashsayadi "View arashsayadi's Profile") - [ Offline](/forum/user/2788-arashsayadi) Less More - Posts: 36 - Thank you received: 0 - - 14 years 8 months ago [\#39869](#39869) by [arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile") Replied by *[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#39869 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* I'm having a similar issue and found no such rogue entries in my Joomla menu. My "Force a menu on the checkout" is set to None. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 14 years 8 months ago [\#40088](#40088) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#40088 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* If you turn off sef, in the joomla configuration, does it work ? Also, could you give your shop URL after turning off sef so that we can see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")** - [![arashsayadi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2788-arashsayadi "View arashsayadi's Profile") - [ Offline](/forum/user/2788-arashsayadi) Less More - Posts: 36 - Thank you received: 0 - - 14 years 8 months ago [\#40619](#40619) by [arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile") Replied by *[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#40619 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Turning off SEF did the trick. Is there no other way around this with SEF turned on? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 14 years 8 months ago [\#40800](#40800) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#40800 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* No, it should also work with SEF turned on. However, looking at the unSEFed URLs on your website would give us more clues from where the problem is coming from. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")** - [![arashsayadi's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2788-arashsayadi "View arashsayadi's Profile") - [ Offline](/forum/user/2788-arashsayadi) Less More - Posts: 36 - Thank you received: 0 - - 14 years 8 months ago [\#40932](#40932) by [arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile") Replied by *[arashsayadi](/forum/user/2788-arashsayadi "View arashsayadi's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#40932 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* For some reason turning SEF off and on has resolved the issue. I can now remove coupons. Thanks for your help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Hátle](/forum/user/17167-hatle "View Hátle's Profile")** - [![Hátle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17167-hatle "View Hátle's Profile") - [ Offline](/forum/user/17167-hatle) Less More - Posts: 15 - Thank you received: 0 - - 13 years 4 days ago - 13 years 4 days ago [\#129115](#129115) by [Hátle](/forum/user/17167-hatle "View Hátle's Profile") Replied by *[Hátle](/forum/user/17167-hatle "View Hátle's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129115 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Hello, I have the same problem - i cannot remove the coupon when once is added Turning caching off doesn't resolve the problem. Turning SEF URL's off and/or setting Force Menu on Checkout -> none - Does But i need to force the menu on checkout. Also we have multilanguage site with six languages. In table *menu* in first record is a record with empty *menutype*, id 1, but it seems to be for a joomla menu item root (also i tried the solution posted here before - didn't work) Thank you for guides Last edit: 13 years 4 days ago by [Hátle](/forum/user/17167-hatle "View Hátle's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Hátle](/forum/user/17167-hatle "View Hátle's Profile")** - [![Hátle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17167-hatle "View Hátle's Profile") - [ Offline](/forum/user/17167-hatle) Less More - Posts: 15 - Thank you received: 0 - - 13 years 4 days ago [\#129116](#129116) by [Hátle](/forum/user/17167-hatle "View Hátle's Profile") Replied by *[Hátle](/forum/user/17167-hatle "View Hátle's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129116 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* I guess it must be something with the languages and menu ID's. I tried to remove the record with empty *menutype* column again and it was working unless i changed the language. Also i have joomla menu item set for Checkout for each language. And Force Menu on Checkout is set to one of them, but it is working with all languages. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Hátle](/forum/user/17167-hatle "View Hátle's Profile")** - [![Hátle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17167-hatle "View Hátle's Profile") - [ Offline](/forum/user/17167-hatle) Less More - Posts: 15 - Thank you received: 0 - - 13 years 4 days ago - 13 years 4 days ago [\#129118](#129118) by [Hátle](/forum/user/17167-hatle "View Hátle's Profile") Replied by *[Hátle](/forum/user/17167-hatle "View Hátle's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129118 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* I got it ![:)](/media/kunena/emoticons/8.png ":)") it is working just with the language / menu item on which is set Force Menu on Checkout. Please is it possible to somehow have working the coupons correctly with set Force Menu on Checkout with all languages / menu items ? I have menu item for checkout for each language, because of the menu associations to be able to switching the checkout among languages. Last edit: 13 years 4 days ago by [Hátle](/forum/user/17167-hatle "View Hátle's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 2 days ago [\#129293](#129293) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129293 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Hi, I do not understand your question. A force menu is just for one menu, right ? So you can't force a menu for several languages, because you will just have one force menu, so for one language. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Hátle](/forum/user/17167-hatle "View Hátle's Profile")** - [![Hátle's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/17167-hatle "View Hátle's Profile") - [ Offline](/forum/user/17167-hatle) Less More - Posts: 15 - Thank you received: 0 - - 13 years 2 days ago [\#129308](#129308) by [Hátle](/forum/user/17167-hatle "View Hátle's Profile") Replied by *[Hátle](/forum/user/17167-hatle "View Hátle's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129308 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Hi, Yes a force menu is just for one menu, but it works for all other languages / menus associated with that menu in joomla menus configuration. For example, when i have a force english checkout menu in hikashop configuration, and i go checkout in other language, it goes correctly to the checkout menu associated with it in that language. The point is that the coupon works correctly just for the language / menu item set in hikashop force a menu configuration. And i need to have it work for all languages / menu items ![:)](/media/kunena/emoticons/8.png ":)") Is that possible somehow ? I guess its the coupon programming thing. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14267 - - 13 years 15 hours ago [\#129651](#129651) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Unable to remove coupon](/forum/3-bug-report/19019-unable-to-remove-coupon#129651 "Click on coupon X to remove it. Does not get removed. Looking at the response in Firebug I see the following. Failed to load source for: See springs-aquatic.co.uk Use coupon code RC11A")* Hi, Instead of having different menu items for different languages, you should have only one. Then, with Falang/JoomFIsh, simply translate the title of the menu item and it will work fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTAxOS11bmFibGUtdG8tcmVtb3ZlLWNvdXBvbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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