[Skip to main content](#vessel-content) # error installing during 2nd Step ## - **[tblad](/forum/user/331-tblad "View tblad's Profile")** - [![tblad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/331-tblad "View tblad's Profile") Topic Author - [ Offline](/forum/user/331-tblad) Less More - Posts: 2 - Thank you received: 0 - - 15 years 11 months ago [\#1932](#1932) by [tblad](/forum/user/331-tblad "View tblad's Profile") *[error installing during 2nd Step](/forum/3-bug-report/1932-error-installing-during-2nd-step#1932 "I Received an Error 1 and [Copy Failed] message when installing Hikashop Hikashop shows in component but plugins don't show up i get this message when i click on shipping and payment pligins You need to edit and save the plugins before they can appear on the checkout jml ver 1.5.22")* was created by *[tblad](/forum/user/331-tblad "View tblad's Profile")* I Received an Error 1 and [Copy Failed] message when installing Hikashop Hikashop shows in component but plugins don't show up i get this message when i click on shipping and payment pligins You need to edit and save the plugins before they can appear on the checkout jml ver 1.5.22 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTMyLWVycm9yLWluc3RhbGxpbmctZHVyaW5nLTJuZC1zdGVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 15 years 11 months ago [\#1933](#1933) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: error installing during 2nd Step](/forum/3-bug-report/1932-error-installing-during-2nd-step#1933 "I Received an Error 1 and [Copy Failed] message when installing Hikashop Hikashop shows in component but plugins don't show up i get this message when i click on shipping and payment pligins You need to edit and save the plugins before they can appear on the checkout jml ver 1.5.22")* Hi, This kind of error is related to access rights issues on your website. Please look at the documentation there: [ www.hikashop.com/en/support/documentation/59.html#errors](http://www.hikashop.com/en/support/documentation/59.html#errors) Make sure that the folders listed there are writable and try again to install. Also you can try an FTP install if you still have problems. If the FTP install doesn't solve the problem, you could try to activate the FTP layer of Joomla in the configuration and try again an FTP install. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTMyLWVycm9yLWluc3RhbGxpbmctZHVyaW5nLTJuZC1zdGVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[tblad](/forum/user/331-tblad "View tblad's Profile")** - [![tblad's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/331-tblad "View tblad's Profile") Topic Author - [ Offline](/forum/user/331-tblad) Less More - Posts: 2 - Thank you received: 0 - - 15 years 11 months ago [\#1934](#1934) by [tblad](/forum/user/331-tblad "View tblad's Profile") Replied by *[tblad](/forum/user/331-tblad "View tblad's Profile")* on topic *[Re: error installing during 2nd Step](/forum/3-bug-report/1932-error-installing-during-2nd-step#1934 "I Received an Error 1 and [Copy Failed] message when installing Hikashop Hikashop shows in component but plugins don't show up i get this message when i click on shipping and payment pligins You need to edit and save the plugins before they can appear on the checkout jml ver 1.5.22")* Thank You for the help The problem was the user/group access right in the groups on server Ftp differ from server group Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTMyLWVycm9yLWluc3RhbGxpbmctZHVyaW5nLTJuZC1zdGVwP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.133 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)