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#   Checkout not working for some users with IE8

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- **[hollywood](/forum/user/4114-hollywood "View hollywood's Profile")**
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14 years 7 months ago [\#43914](#43914) by [hollywood](/forum/user/4114-hollywood "View hollywood's Profile")  Replied by *[hollywood](/forum/user/4114-hollywood "View hollywood's Profile")* on topic *[Re: Checkout not working for some users with IE8](/forum/3-bug-report/19608-checkout-not-working-for-some-users-with-ie8?start=20#43914 "Some Internet Explorer 8 users are unable to proceed past login in the checkout process. Once logged in they click the next button only to be logged out or have the same page refreshed instead of proceeding to the next step.  The process does however work fine if the user selects Safety->InPrivate Browsing.  Other browsers apear OK. Any ideas on what could be causing this problem?")*

Unfortunately I am still experiencing this error. I have upgraded to Joomla 2.5.3 and have the latest version of Hikashop. I have the AJAX buttons turned off and have configured the P3P policy according to the link you provided but am still having problems with some users (all using IE) unable to complete their order. They are able to submit their address and shipping information (create user) but are unable to submit their order. My checkout workflow is login_address,coupon_cart,payment_shipping_cart_status_fields_confirm,end. Any help would be greatly appreciated! Thanks!

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14 years 7 months ago [\#44047](#44047) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout not working for some users with IE8](/forum/3-bug-report/19608-checkout-not-working-for-some-users-with-ie8?start=20#44047 "Some Internet Explorer 8 users are unable to proceed past login in the checkout process. Once logged in they click the next button only to be logged out or have the same page refreshed instead of proceeding to the next step.  The process does however work fine if the user selects Safety->InPrivate Browsing.  Other browsers apear OK. Any ideas on what could be causing this problem?")*

I don't have any other ideas. We have no problem with IE and HikaShop for the checkout on our end. And if we can't reproduce the problem, we cannot fix it ![:/](/irritated.gif ":/")

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