[Skip to main content](#vessel-content) # Hikashop Social plugin not working ## - **[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")** - [![jeffcj's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2914.jpg)](/forum/user/2914-jeffcj "View jeffcj's Profile") Topic Author - [ Offline](/forum/user/2914-jeffcj) Less More - Posts: 23 - Thank you received: 3 - - - - [](http://www.ututech.com) - 15 years 4 months ago [\#19859](#19859) by [jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile") *[Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#19859 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* was created by *[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")* Test link: [ Test Link](http://dev.firearmsclasses.com/cart/product/show/cid-5/name-new-nra-guide-to-the-basics-of-pistol-shooting-handbook/category_pathway-14) Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23 --- Like my work? [ Click here](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=TLX7VY7AMG4XE) to donate. Your support is appreciated and helps keep me motivated to continue writing code. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 4 months ago [\#19863](#19863) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#19863 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* Please go in the plugins manager of joomla, edit the options of the plugin and save them. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")** - [![jeffcj's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2914.jpg)](/forum/user/2914-jeffcj "View jeffcj's Profile") Topic Author - [ Offline](/forum/user/2914-jeffcj) Less More - Posts: 23 - Thank you received: 3 - - - - [](http://www.ututech.com) - 15 years 4 months ago [\#19953](#19953) by [jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile") Replied by *[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#19953 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* No luck. Same behavior. --- Like my work? [ Click here](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=TLX7VY7AMG4XE) to donate. Your support is appreciated and helps keep me motivated to continue writing code. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 4 months ago [\#19969](#19969) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#19969 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* Please update to HikaShop 1.5.2 The Starter edition can be downloaded on that page: [ www.hikashop.com/en/download.html](http://www.hikashop.com/en/download.html) The commercial editions install package can be downloaded on your order details page that you can access via the menu Your account->Your orders while logged in on our website. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")** - [![jeffcj's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2914.jpg)](/forum/user/2914-jeffcj "View jeffcj's Profile") Topic Author - [ Offline](/forum/user/2914-jeffcj) Less More - Posts: 23 - Thank you received: 3 - - - - [](http://www.ututech.com) - 15 years 3 months ago [\#21088](#21088) by [jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile") Replied by *[jeffcj](/forum/user/2914-jeffcj "View jeffcj's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#21088 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* Just wanted to follow up. A straight upgrade did not work to resolve this issue. I had to remove the Hikashop Social Plugin then re-install 1.5.2 in order to get the social plugin to work. Problem solved. --- Like my work? [ Click here](https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=TLX7VY7AMG4XE) to donate. Your support is appreciated and helps keep me motivated to continue writing code. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 3 months ago [\#21096](#21096) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#21096 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* That can happen if the permissions on the plugins folders do not allow the joomla installer to update the plugins files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")** - [![rikatos's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1634-rikatos "View rikatos's Profile") - [ Offline](/forum/user/1634-rikatos) Less More - Posts: 179 - Thank you received: 17 - - - [](http://oceansafety.com) - 15 years 2 months ago [\#23379](#23379) by [rikatos](/forum/user/1634-rikatos "View rikatos's Profile") Replied by *[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#23379 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* I have upgrade to 1.5.3, and decided to use the social networking plugin, but having the problem of the icons not showing. I enabled it, I uninstalled it, I reinstalled hikashop (it said hikashop socail plugin installed) enabled it again but still no joy ![:(](/media/kunena/emoticons/22.png ":(") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 2 months ago [\#23381](#23381) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#23381 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* If you had edited the file show of the view product, it's normal that it's not working as we had to do modifications in that view in order to add that feature. In that case, you will have to delete the customization of that file via the delete icon of the file in Display->Views and then reapply your modifications to the new version of the view. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")** - [![rikatos's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1634-rikatos "View rikatos's Profile") - [ Offline](/forum/user/1634-rikatos) Less More - Posts: 179 - Thank you received: 17 - - - [](http://oceansafety.com) - 15 years 2 months ago [\#23387](#23387) by [rikatos](/forum/user/1634-rikatos "View rikatos's Profile") Replied by *[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#23387 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* That did the job for showign the icons thanks, but they seem slightly broken as below image missing http://oceansafety.com/social_icons.JPG Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 2 months ago [\#23388](#23388) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#23388 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* It's probably because you edited the hikashop CSS file and thus you didn't get the new CSS needed for the social plugin. You would have to copy your CSS modifications from your custom front end CSS file to the default front end CSS file in the Display tab of the configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")** - [![rikatos's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1634-rikatos "View rikatos's Profile") - [ Offline](/forum/user/1634-rikatos) Less More - Posts: 179 - Thank you received: 17 - - - [](http://oceansafety.com) - 15 years 2 months ago - 15 years 2 months ago [\#23390](#23390) by [rikatos](/forum/user/1634-rikatos "View rikatos's Profile") Replied by *[rikatos](/forum/user/1634-rikatos "View rikatos's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#23390 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* Thanks, I was being silly, in this case I have copied the new css from the social css to my defalt file and all is good ! Last edit: 15 years 2 months ago by [rikatos](/forum/user/1634-rikatos "View rikatos's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile")** - [![bluetonguedesigns's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4156.png)](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile") - [ Offline](/forum/user/4156-bluetonguedesigns) Less More - Posts: 121 - Thank you received: 0 - - - 15 years 2 weeks ago [\#27486](#27486) by [bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile") Replied by *[bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#27486 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* I've had no issues with displaying this, but when I click the +1 for google Plus, it goes to a red version with a !, what does that mean? If I click on the red icon I get a small window open with nothing in it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile")** - [![bluetonguedesigns's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4156.png)](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile") - [ Offline](/forum/user/4156-bluetonguedesigns) Less More - Posts: 121 - Thank you received: 0 - - - 15 years 2 weeks ago [\#27487](#27487) by [bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile") Replied by *[bluetonguedesigns](/forum/user/4156-bluetonguedesigns "View bluetonguedesigns's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#27487 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* **bluetonguedesigns wrote:** > I've had no issues with displaying this, but when I click the +1 for google Plus, it goes to a red version with a !, what does that mean? If I click on the red icon I get a small window open with nothing in it. I did another test, it does actually go Blue initially and say that I have publicly +1'd it. But then it goes red etc. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86320 - Thank you received: 14279 - - 15 years 2 weeks ago [\#27494](#27494) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Hikashop Social plugin not working](/forum/3-bug-report/19859-hikashop-social-plugin-not-working#27494 "Test link: Trying to get the Hikashop Social plugin to work. Instead of seeing any Twitter follow links, I see: "{hikashop_social}" under the product title. I confirmed the plugin is enabled. Not really sure what else to check... HikaShop version 1.5.1 / Joomla 1.5.23")* A +1 button error can occur for a variety of reasons, including the following: * Server timeout: Check your Internet connection and try refreshing the page. * Suspended profile: If your profile has been suspended, you won't be able to +1 content. * Apps user: Google profiles aren't available for Apps accounts, so you won't be able to use the +1 button. * Blocked cookies: If you've disabled 3rd party cookies in your browser you won't be able to use the +1 button. * Your website is not reachable: If you have an htaccess in place blocking everyone to access your website, Google will also not be able to access it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8xOTg1OS1oaWthc2hvcC1zb2NpYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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