[Skip to main content](#vessel-content) # Can not edit products ## - **[cmlux](/forum/user/2608-cmlux "View cmlux's Profile")** - [![cmlux's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2608-cmlux "View cmlux's Profile") Topic Author - [ Offline](/forum/user/2608-cmlux) Less More - Posts: 13 - Thank you received: 2 - - 15 years 4 months ago [\#20620](#20620) by [cmlux](/forum/user/2608-cmlux "View cmlux's Profile") *[Can not edit products](/forum/3-bug-report/20620-can-not-edit-products#20620 "Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude")* was created by *[cmlux](/forum/user/2608-cmlux "View cmlux's Profile")* Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yMDYyMC1jYW4tbm90LWVkaXQtcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#20622](#20622) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not edit products](/forum/3-bug-report/20620-can-not-edit-products#20622 "Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude")* You don't seem to have the latest version of HikaShop as there is no call to JAccess on the line 53 of that file in the latest version. Please update to the latest version and try again. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yMDYyMC1jYW4tbm90LWVkaXQtcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[cmlux](/forum/user/2608-cmlux "View cmlux's Profile")** - [![cmlux's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2608-cmlux "View cmlux's Profile") Topic Author - [ Offline](/forum/user/2608-cmlux) Less More - Posts: 13 - Thank you received: 2 - - 15 years 4 months ago [\#20625](#20625) by [cmlux](/forum/user/2608-cmlux "View cmlux's Profile") Replied by *[cmlux](/forum/user/2608-cmlux "View cmlux's Profile")* on topic *[Re: Can not edit products](/forum/3-bug-report/20620-can-not-edit-products#20625 "Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude")* Hi, I have the version 1.5.0 If I try to update to the version 1.5.2 then I get the following error: Fatal error: Call to undefined method JFactory::getxml() in .../libraries/joomla/installer/helper.php on line 196 Thank you for your help Greetings Claude Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yMDYyMC1jYW4tbm90LWVkaXQtcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 4 months ago [\#20636](#20636) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Can not edit products](/forum/3-bug-report/20620-can-not-edit-products#20636 "Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude")* That's a joomla 1.6 error. Do you have the latest version of joomla 1.6 ? If not please update. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yMDYyMC1jYW4tbm90LWVkaXQtcHJvZHVjdHM/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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