[Skip to main content](#vessel-content) # plugin socialnetwork , only me? ## - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago [\#24286](#24286) by [chaka](/forum/user/158-chaka "View chaka's Profile") *[plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24286 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* was created by *[chaka](/forum/user/158-chaka "View chaka's Profile")* hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this image missing http://i53.tinypic.com/686fm0.jpg sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 2 months ago [\#24287](#24287) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24287 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* If the tag is not replaced, it means that the plugin was not triggered by joomla which is usually because the plugin is unpublished. If it doesn't work when you click on like, it's probably because you didn't configure your facebook account properly (with a valid Facebook admin) as explained in the documentation: [ www.hikashop.com/support/documentation/8...tworks.html#settings](http://www.hikashop.com/support/documentation/87-integration-with-social-networks.html#settings) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago [\#24288](#24288) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24288 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* is the same api key?? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 2 months ago [\#24289](#24289) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24289 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* no it's not an api key, it's the id of your account/page/application Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago - 15 years 2 months ago [\#24294](#24294) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24294 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* ok i proof all this ways to find mi ID facebook and dont work any. 1: this link : [ graph.facebook.com/Cuentamelared.com](https://graph.facebook.com/Cuentamelared.com) , i replaced "Cuentamelared.com" with my account facebook id in this case "Cotizaloaqui.com" the teh result is : "id": "100001869320972", "name": "Saul Burgos", "first_name": "Saul", "last_name": "Burgos", "link": "[ www.facebook.com/Cotizaloaqui](http://www.facebook.com/Cotizaloaqui)", "username": "Cotizaloaqui", "gender": "male", "locale": "es_LA" ok that is my ID facebook???? ok i set my id in the plug facebookadmin:100001869320972 dont work the Object Debugger facebook says: Required Property Missing og:title is required Required Property Missing og:type is required Required Property Missing og:url is required Required Property Missing og:image is required ************************************************** 2: only set facebookadmin:Cotizaloaqui becasue my profile is [ www.facebook.com/Cotizaloaqui](http://www.facebook.com/Cotizaloaqui) dont work again the Object Debugger facebook says: the field fb:admins should be a list IDs of profile facebook ...... ******************************************************************* 3: i set all UR [ www.facebook.com/Cotizaloaqui](http://www.facebook.com/Cotizaloaqui) facebookadmin:http://www.facebook.com/Cotizaloaqui dont work the Object Debugger facebook says: the field fb:admins should be a list IDs of profile facebook ...... *************************************************************************** 4: i open a image in my album facebook and check the URL [ www.facebook.com/photo.php?fbid=22395437...20972&type=1&theater](http://www.facebook.com/photo.php?fbid=2239543753942&set=t.100001869320972&type=1&theater) i used this fbid=2239543753942 , facebookadmin:2239543753942 dont work the Object Debugger facebook says: Invalid app ID **************************************************************************** 5: and 5 cry in my desk ![:(](/media/kunena/emoticons/22.png ":(") Last edit: 15 years 2 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 2 months ago [\#24297](#24297) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24297 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* That's strange. I went to your website and I was able to like one of your products. There were no errors... Also, I remember that you ere the one who explained to someone else on the forum how to get your id, so I'm surprised that it doesn't work anymore for you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago - 15 years 2 months ago [\#24302](#24302) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24302 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* i dont know only happens in the product where the user hit like button example this : [ cotizaloaqui.com/index.php?option=com\_hi...3&category\_pathway=0](http://cotizaloaqui.com/index.php?option=com_hikashop&ctrl=product&task=show&cid=569&name=zapato-deportivo-sodconv&Itemid=183&category_pathway=0) [ cotizaloaqui.com/index.php?option=com\_hi...3&category\_pathway=0](http://cotizaloaqui.com/index.php?option=com_hikashop&ctrl=product&task=show&cid=32&name=zapato-de-gamuza-zbca&Itemid=183&category_pathway=0) i used this id : 100001869320972 from step 1 this 2 link nicolas can you see the button like??? i dont have idea of this . before the user never do click in like , but in this month some user tell me they hit in the button i dont have idea of this Last edit: 15 years 2 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 2 months ago [\#24303](#24303) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24303 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* I was able to see it 30 sec ago and when I clicked on it it worked perfectly, I had the product liked on my fb page. Now the tag of the plugin is not replaced. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago [\#24305](#24305) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24305 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* exactly nicolas this behavio is strange Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago [\#24313](#24313) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24313 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* hey nicolas i found the problem . i notice that the amount of user dont change in the product with the error but in the others change i have active cache in joomla so , i turn off and the problem resolved ![:cheer:](/media/kunena/emoticons/2.png ":cheer:") the cache joomla is the problem . one more question in my id facebook ... i am rigth ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 2 months ago [\#24329](#24329) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24329 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* So the cache should indeed be disabled. Anyway, you will have other problems with HikaShop if you activate the cache on your website as HikaShop needs to display things dynamically so it's a good thing to have it turned off. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[chaka](/forum/user/158-chaka "View chaka's Profile")** - [![chaka's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar158.jpg)](/forum/user/158-chaka "View chaka's Profile") Topic Author - [ Offline](/forum/user/158-chaka) Less More - Posts: 135 - Thank you received: 0 - - 15 years 2 months ago [\#24349](#24349) by [chaka](/forum/user/158-chaka "View chaka's Profile") Replied by *[chaka](/forum/user/158-chaka "View chaka's Profile")* on topic *[Re: plugin socialnetwork , only me?](/forum/3-bug-report/24286-plugin-socialnetwork-only-me#24349 "hi nicolas sometime when a user hit click in the button "like" facebook , after that the plug its look dont load like this sometimes show , other not but always fail when a user hit the button "like" there is a version update od this plug??? or is problem facebook api?")* ok thanks should add this information in the documentation online ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNDI4Ni1wbHVnaW4tc29jaWFsbmV0d29yay0tb25seS1tZT90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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