[Skip to main content](#vessel-content) # Address fileds not showing on checkout ## - **[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")** - [![davehudsn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/393-davehudsn "View davehudsn's Profile") Topic Author - [ Offline](/forum/user/393-davehudsn) Less More - Posts: 13 - Thank you received: 0 - - 15 years 11 months ago [\#2551](#2551) by [davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile") *[Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2551 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* was created by *[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")* Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: [ mbdsigngroup.com](http://mbdsigngroup.com) Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 11 months ago [\#2553](#2553) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2553 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* You need to keep the login view. That's the login view which displays the address form with the email fields etc. The address view enables you to select between several addresses for billing and shipping. If you don't have the shipping address part of the address view, that's probably because you didn't enter a weight for the products in the cart and thus, the system considered them as virtual goods which do not require shipping. You can remove the login form from the login view with a bit of CSS : [ www.hikashop.com/en/support/forum/4-how-to/2486-login.html#2487](http://www.hikashop.com/en/support/forum/4-how-to/2486-login.html#2487) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")** - [![davehudsn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/393-davehudsn "View davehudsn's Profile") Topic Author - [ Offline](/forum/user/393-davehudsn) Less More - Posts: 13 - Thank you received: 0 - - 15 years 11 months ago [\#2556](#2556) by [davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile") Replied by *[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2556 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* That's not fixing it.... Now i get the login form (with "registration not allowed") and nothing else on that screen. I put weights into all the products, and still not getting a shipping address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")** - [![davehudsn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/393-davehudsn "View davehudsn's Profile") Topic Author - [ Offline](/forum/user/393-davehudsn) Less More - Posts: 13 - Thank you received: 0 - - 15 years 11 months ago [\#2559](#2559) by [davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile") Replied by *[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2559 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* Ok - once i login, i am now getting the shipping field and billing fields. Just need to turn off the login piece. I went to the link you referrenced and it doesn't really help. It says to put a line of code in the CSS, but I can't figure out what file they are referring to. Doing this in CSS doesn't seem right - why is there a configuration flag for "no registration" yet you can't disable the login form without going to CSS. Seems like an update that's needed to the software. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 11 months ago [\#2560](#2560) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2560 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* Yes, Actually when you turn off the registration in HikaShop the registration activation option of joomla is still checked in the login view where it should not. That's something we already corrected on our end and which will be added to next release. In the mean time, you can go in the menu Display->Views and search for the view file login. Edit it and change the code Code: if ($allowRegistration){ by the code Code: if ($allowRegistration || $this->simplified_registration == 2){ Than, you will have the fields displayed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86323 - Thank you received: 14283 - - 15 years 11 months ago [\#2563](#2563) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2563 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* The "no registration" option enables you to deactivate the registration to joomla. It doesn't mean that you want to disable the login part on the left. That's why you have to remove it manually. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. - **[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")** - [![davehudsn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/393-davehudsn "View davehudsn's Profile") Topic Author - [ Offline](/forum/user/393-davehudsn) Less More - Posts: 13 - Thank you received: 0 - - 15 years 11 months ago [\#2572](#2572) by [davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile") Replied by *[davehudsn](/forum/user/393-davehudsn "View davehudsn's Profile")* on topic *[Re: Address fileds not showing on checkout](/forum/3-bug-report/2551-address-fileds-not-showing-on-checkout#2572 "Hello, I have turned registration off and have address as the first form that should come up on check out. The problem I have is that it does not show any fields on the address page. Custom fields for address is turned on and should be working: mbdsigngroup.com Workflow is: address,cart_coupon_payment_confirm_shipping_status_fields,end If I add the "login" to the workflow and login as myself, it picks up the "billing" address. It never asks me for shipping address. With no registration, I would expect a screen that asks for email, address, etc. I couldn't find this in the documentation anywhere...")* Brilliant! Working perfectly now! Nicolas - you have a great product and amazing support! I'm glad I purchased and will do so again! -Dave Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNTUxLWFkZHJlc3MtZmlsZWRzLW5vdC1zaG93aW5nLW9uLWNoZWNrb3V0P3RtcGw9bWFya2Rvd24=) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.104 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)