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#   Alphauserpoints Payment Plugin - discount limit

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15 years 3 weeks ago [\#26347](#26347) by [mkasika](/forum/user/3820-mkasika "View mkasika's Profile")  *[Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#26347 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")* was created by *[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")*

Hi,

joomla 1.7.1
hikashop 1.5.4

I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:

I set the maximum discount rate to 20%
I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly
Now my problems start:
if I go on to the confirm page the discount is not shown
if I click on "next" he suddenly uses as many Alphapoints as the product costs and not 20%

If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.

Hope you can help

Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing

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15 years 3 weeks ago [\#26378](#26378) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#26378 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

Hi,

We don't keep track of who gives which access to which website so we don't have the access anymore.

We would need to see the configuration of your AUP plugin and the website in order to say anything about the problems you're describing.
Please either post the information here or send us again the access.

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15 years 1 week ago [\#27229](#27229) by [mkasika](/forum/user/3820-mkasika "View mkasika's Profile")  Replied by *[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#27229 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

hi,

do you have an idea what causes the problem? Because it is still here and I updated to the newest version of hikashop.

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15 years 1 week ago [\#27238](#27238) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#27238 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

Could you try to install that new version of the plugin and try again ?

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- **[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")**
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15 years 1 week ago [\#27246](#27246) by [mkasika](/forum/user/3820-mkasika "View mkasika's Profile")  Replied by *[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#27246 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

I installed the new plugin, but it still wants to deduct all the points I have to set the price to zero...

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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15 years 1 week ago [\#27250](#27250) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#27250 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

Hi,

Ok, we tested the problem more in depth and changed some things in the plugin.

Could you please try with that version.

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- **[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")**
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15 years 2 days ago [\#27678](#27678) by [mkasika](/forum/user/3820-mkasika "View mkasika's Profile")  Replied by *[mkasika](/forum/user/3820-mkasika "View mkasika's Profile")* on topic *[Re: Alphauserpoints Payment Plugin - discount limit](/forum/3-bug-report/26347-alphauserpoints-payment-plugin-discount-limit#27678 "Hi,  joomla 1.7.1 hikashop 1.5.4  I want to use the AlphaUserPoints Plugin and while testing I encountered two problems:  I set the maximum discount rate to 20% I select the Pay with... and I get the message that I can get a Coupon worth this 20% correctly Now my problems start: if I go on to the confirm page the discount is not shown if I click on &quot;next&quot; he suddenly uses as many Alphapoints as the product costs and not 20%  If there are not enough Alphapoints left to pay the whole price (which should always be the case) he continues the checkout workflow not with payment but on the very beginning.  Hope you can help  Nicolas should have the login for our site and I also gave the account 300 Alphapoints for testing")*

Thank you, that version works!

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