[Skip to main content](#vessel-content) # PayPal Issues ## - **[akallis](/forum/user/3117-akallis "View akallis's Profile")** - [![akallis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/3117-akallis "View akallis's Profile") Topic Author - [ Offline](/forum/user/3117-akallis) Less More - Posts: 9 - Thank you received: 0 - - 15 years 1 month ago [\#26748](#26748) by [akallis](/forum/user/3117-akallis "View akallis's Profile") *[PayPal Issues](/forum/3-bug-report/26748-paypal-issues#26748 "Our customer's are running into some strange behavior when trying to complete orders using the PayPal payment method. Here are two notes we have received: The first is showing up as created but not confirmed: "I was in the process of making a purchase and was proceeding to checkout and then it went to a pay pal screen saying this invoice had already been paid." The second is showing up as a cancelled order: "I did intend to order, the screen said the purchase was complete then reloaded and suddenly I was back several pages. I was waiting to see if it showed up on my cc statement online before trying again." We are running Joomla 1.6.3 with HikaShop 1.5.1. Any help would be much appreciated, Thank you! Ali")* was created by *[akallis](/forum/user/3117-akallis "View akallis's Profile")* Our customer's are running into some strange behavior when trying to complete orders using the PayPal payment method. Here are two notes we have received: The first is showing up as created but not confirmed: "I was in the process of making a purchase and was proceeding to checkout and then it went to a pay pal screen saying this invoice had already been paid." The second is showing up as a cancelled order: "I did intend to order, the screen said the purchase was complete then reloaded and suddenly I was back several pages. I was waiting to see if it showed up on my cc statement online before trying again." We are running Joomla 1.6.3 with HikaShop 1.5.1. Any help would be much appreciated, Thank you! Ali Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNjc0OC1wYXlwYWwtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86360 - Thank you received: 14296 - - 15 years 1 month ago [\#26749](#26749) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Issues](/forum/3-bug-report/26748-paypal-issues#26749 "Our customer's are running into some strange behavior when trying to complete orders using the PayPal payment method. Here are two notes we have received: The first is showing up as created but not confirmed: "I was in the process of making a purchase and was proceeding to checkout and then it went to a pay pal screen saying this invoice had already been paid." The second is showing up as a cancelled order: "I did intend to order, the screen said the purchase was complete then reloaded and suddenly I was back several pages. I was waiting to see if it showed up on my cc statement online before trying again." We are running Joomla 1.6.3 with HikaShop 1.5.1. Any help would be much appreciated, Thank you! Ali")* For the first problem it's a classic: [ www.hikashop.com/en/support/documentatio...l-error.html#already](http://www.hikashop.com/en/support/documentation/33-hikashop-payment-paypal-error.html#already) I've never heard of the second problem you're describing and don't see what it could be. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNjc0OC1wYXlwYWwtaXNzdWVzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? 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