[Skip to main content](#vessel-content) # Form and update ## - **[Kurt](/forum/user/794-kurt "View Kurt's Profile")** - [![Kurt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/794-kurt "View Kurt's Profile") Topic Author - [ Offline](/forum/user/794-kurt) Less More - Posts: 93 - Thank you received: 1 - - 15 years 1 month ago [\#27113](#27113) by [Kurt](/forum/user/794-kurt "View Kurt's Profile") *[Form and update](/forum/3-bug-report/27113-form-and-update#27113 "Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt")* was created by *[Kurt](/forum/user/794-kurt "View Kurt's Profile")* Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzExMy1mb3JtLWFuZC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 1 month ago [\#27116](#27116) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Form and update](/forum/3-bug-report/27113-form-and-update#27116 "Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt")* Hi, You should definitely update. That installation error means that you have access rights issues on your website and because of that, joomla is not able to copy the files of the new version. We have a lot of information and links about access rights issues during the install there: [ www.hikashop.com/en/support/documentatio...-install.html#errors](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#errors) Please follow them and you should be able to update. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzExMy1mb3JtLWFuZC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Kurt](/forum/user/794-kurt "View Kurt's Profile")** - [![Kurt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/794-kurt "View Kurt's Profile") Topic Author - [ Offline](/forum/user/794-kurt) Less More - Posts: 93 - Thank you received: 1 - - 15 years 1 month ago [\#27123](#27123) by [Kurt](/forum/user/794-kurt "View Kurt's Profile") Replied by *[Kurt](/forum/user/794-kurt "View Kurt's Profile")* on topic *[Re: Form and update](/forum/3-bug-report/27113-form-and-update#27123 "Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt")* Hi nicolas, thanks for information. I have change all rights 777), but it still does not work. What me surprises is that when i update from 1.52 to 1.53 i have no problems. (I know that the rights and wwwrun was always a Joomla problem.) My question is it better now to upgrade up to Joomla 1.7? regards kurt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzExMy1mb3JtLWFuZC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 1 month ago [\#27126](#27126) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Form and update](/forum/3-bug-report/27113-form-and-update#27126 "Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt")* Upgrading to 1.7 won't change anything. You say that you changed all the rights to 777 but if joomla says it can't copy the files, then it means that there are still files/folder not writable for him. Do you have the FTP layer activated in the configuration of joomla ? Did you try to toggle it ? You can try to work around the problem by renaming the folders components/com_hikashop and administrator/components/com_hikashop via FTP. That way, that should help joomla update the files. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzExMy1mb3JtLWFuZC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Kurt](/forum/user/794-kurt "View Kurt's Profile")** - [![Kurt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/794-kurt "View Kurt's Profile") Topic Author - [ Offline](/forum/user/794-kurt) Less More - Posts: 93 - Thank you received: 1 - - 15 years 1 month ago [\#27128](#27128) by [Kurt](/forum/user/794-kurt "View Kurt's Profile") Replied by *[Kurt](/forum/user/794-kurt "View Kurt's Profile")* on topic *[Re: Form and update](/forum/3-bug-report/27113-form-and-update#27128 "Hello, If I fill out the form in the area item and send it, I receive the messages please fill out form. Includes Forms which are not required. I've tried to upgrade from version 1.5.3 to 1.5.4 (Version com_hikashop_business_1.5.4_2011-10-11) also here I get an error message! Message: -1 - An error has occurred It was not possible to copy the selected file! regards kurt")* Hi nicolas, many thanks i change the filename and update. best regards kurt Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzExMy1mb3JtLWFuZC11cGRhdGU/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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