[Skip to main content](#vessel-content) # No order possible anymore ## - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 3 weeks ago [\#27608](#27608) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") *[No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27608 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* was created by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also, if he completes the checkout and presses the final button, the process does not complete, but instead the cart content is duplicated. I verified from my admin user-id and experience the same issue. My website address is: [ www.die-besten-weine-der-welt.de](http://www.die-besten-weine-der-welt.de) So basically no customer can order in the moment!!! I would need some urgent help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 15 years 3 weeks ago [\#27622](#27622) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27622 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* Could you try to download again the install package from our server and install it on your website again ? Does that solve the problem ? If not, could you activate the debug mode in the joomla configuration and try again ? Do you get any error message in that case ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 3 weeks ago [\#27644](#27644) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27644 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* this happens when I try to delete an element of the cart: Speichernutzung 8931100 17 Abfragen protokolliert SELECT * FROM jos_session WHERE session_id = 'd2acf491502d0941b51e270eb34d1a23' DELETE FROM jos_session WHERE ( time < '1319018908' ) SELECT * FROM jos_session WHERE session_id = 'd2acf491502d0941b51e270eb34d1a23' UPDATE `jos_session` SET `time`='1319090908',`userid`='62',`usertype`='Super Administrator',`username`='admin',`gid`='25',`guest`='0',`client_id`='1',`data`='__default|a:9:{s:15:\"session.counter\";i:41;s:19:\"session.timer.start\";i:1319049586;s:18:\"session.timer.last\";i:1319090902;s:17:\"session.timer.now\";i:1319090908;s:22:\"session.client.browser\";s:74:\"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:7.0.1) Gecko/20100101 Firefox/7.0.1\";s:8:\"registry\";O:9:\"JRegistry\"![:3](/smile3.gif 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18:46:30\";s:10:\"activation\";s:0:\"\";s:6:\"params\";s:56:\"admin_language=\nlanguage=\neditor=\nhelpsite=\ntimezone=0\n\n\";s:3:\"aid\";i:2;s:5:\"guest\";i:0;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:81:\"/home/die-besten-weine-der-welt-de/htdocs/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":5:{s:14:\"admin_language\";s:0:\"\";s:8:\"language\";s:0:\"\";s:6:\"editor\";s:0:\"\";s:8:\"helpsite\";s:0:\"\";s:8:\"timezone\";s:1:\"0\";}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}s:13:\"session.token\";s:32:\"595a055a2237f09c74a9e02701f223ae\";s:17:\"application.queue\";a:1:{i:0;a:2:{s:7:\"message\";s:48:\"Die Konfiguration wurde erfolgreich gespeichert!\";s:4:\"type\";s:7:\"message\";}}}' WHERE session_id='d2acf491502d0941b51e270eb34d1a23' SELECT * FROM jos_components WHERE parent = 0 SELECT folder AS type, element AS name, params FROM jos_plugins WHERE published >= 1 AND access <= 2 ORDER BY ordering SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 1 ORDER BY position, ordering SELECT template FROM jos_templates_menu WHERE client_id = 1 AND menuid = 0 SELECT COUNT(*) FROM jos_session WHERE userid != 0 ORDER BY usertype, username SELECT username, time, userid, usertype, client_id FROM jos_session WHERE userid != 0 ORDER BY usertype, username SELECT a.hits, a.id, a.sectionid, a.title, a.created, u.name FROM jos_content AS a LEFT JOIN jos_users AS u ON u.id=a.created_by WHERE a.state <> -2 ORDER BY hits DESC LIMIT 0, 10 SELECT a.id, a.sectionid, a.title, a.created, a.modified, u.name, a.created_by_alias, a.created_by FROM jos_content AS a LEFT JOIN jos_users AS u ON u.id = a.created_by WHERE a.state <> -2 ORDER BY created DESC LIMIT 0, 10 SELECT menutype, COUNT(id) AS numitems FROM jos_menu WHERE published = 1 GROUP BY menutype SELECT a.*, SUM(b.home) AS home FROM jos_menu_types AS a LEFT JOIN jos_menu AS b ON b.menutype = a.menutype GROUP BY a.id SELECT * FROM jos_components WHERE `option` <> "com_frontpage" AND `option` <> "com_media" AND enabled = 1 ORDER BY ordering, name SELECT COUNT(*) FROM jos_messages WHERE state = 0 AND user_id_to = 62 SELECT COUNT( session_id ) FROM jos_session WHERE guest <> 1 the following happens, when I try to hit the next button in the cart/checkout process: SELECT * FROM jos_session WHERE session_id = '0f8e60921b7bf819ed5692237a750620' DELETE FROM jos_session WHERE ( time < '1319019109' ) SELECT * FROM jos_session WHERE session_id = '0f8e60921b7bf819ed5692237a750620' UPDATE `jos_session` SET `time`='1319091109',`userid`='62',`usertype`='Super 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08:31:06\";s:10:\"activation\";s:0:\"\";s:6:\"params\";s:56:\"admin_language=\nlanguage=\neditor=\nhelpsite=\ntimezone=0\n\n\";s:3:\"aid\";i:2;s:5:\"guest\";i:0;s:7:\"_params\";O:10:\"JParameter\":7:{s:4:\"_raw\";s:0:\"\";s:4:\"_xml\";N;s:9:\"_elements\";a:0:{}s:12:\"_elementPath\";a:1:{i:0;s:81:\"/home/die-besten-weine-der-welt-de/htdocs/libraries/joomla/html/parameter/element\";}s:17:\"_defaultNameSpace\";s:8:\"_default\";s:9:\"_registry\";a:1:{s:8:\"_default\";a:1:{s:4:\"data\";O:8:\"stdClass\":5:{s:14:\"admin_language\";s:0:\"\";s:8:\"language\";s:0:\"\";s:6:\"editor\";s:0:\"\";s:8:\"helpsite\";s:0:\"\";s:8:\"timezone\";s:1:\"0\";}}}s:7:\"_errors\";a:0:{}}s:9:\"_errorMsg\";N;s:7:\"_errors\";a:0:{}}s:13:\"session.token\";s:32:\"c7e9560ed204b11843e25567259ca0a4\";}' WHERE session_id='0f8e60921b7bf819ed5692237a750620' SELECT * FROM jos_components WHERE parent = 0 SELECT folder AS type, element AS name, params FROM jos_plugins WHERE published >= 1 AND access <= 2 ORDER BY ordering SELECT m.*, c.`option` AS component FROM jos_menu AS m LEFT JOIN jos_components AS c ON m.componentid = c.id WHERE m.published = 1 ORDER BY m.sublevel, m.parent, m.ordering SELECT * FROM jos_hikashop_config SELECT a.* FROM jos_hikashop_cart AS a WHERE a.cart_id = 245 ORDER BY a.cart_modified DESC LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC UPDATE `jos_hikashop_cart` SET `user_id`='62',`session_id`='0f8e60921b7bf819ed5692237a750620',`cart_modified`='1319091110' WHERE cart_id='245' SELECT * FROM jos_hikashop_product WHERE product_id = '33' LIMIT 1 INSERT INTO jos_hikashop_cart_product (cart_id,cart_product_modified,product_id,cart_product_parent_id,cart_product_quantity,cart_product_option_parent_id) VALUES (245,1319091110,33,0,12,0) SELECT a.* FROM jos_hikashop_cart AS a WHERE a.cart_id = 245 ORDER BY a.cart_modified DESC LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT currency_id FROM jos_hikashop_currency WHERE currency_published=1 OR currency_id = 1 SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT * FROM jos_hikashop_zone WHERE zone_namekey = 'country_Germany_81' LIMIT 1 SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT * FROM jos_hikashop_file WHERE file_ref_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) AND file_type = 'product' SELECT a.*,b.* FROM jos_hikashop_variant AS a LEFT JOIN jos_hikashop_characteristic AS b ON a.variant_characteristic_id=b.characteristic_id WHERE a.variant_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) ORDER BY a.ordering,b.characteristic_value SELECT * FROM jos_hikashop_price WHERE price_currency_id IN (1,2) AND price_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) ORDER BY price_value DESC SELECT * FROM jos_hikashop_currency WHERE currency_id IN (1) SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_category AS a LEFT JOIN jos_hikashop_taxation AS b ON a.category_namekey=b.category_namekey LEFT JOIN jos_hikashop_tax AS c ON b.tax_namekey=c.tax_namekey WHERE a.category_id = 12 AND b.taxation_published=1 AND ( taxation_type = '' OR taxation_type = 'individual' ) SELECT * FROM jos_hikashop_zone WHERE zone_id = 81 SELECT * FROM jos_hikashop_discount WHERE discount_type='discount' AND discount_published=1 AND ( discount_quota>discount_used_times OR discount_quota=0 ) AND discount_start < 1319091110 AND ( discount_end > 1319091110 OR discount_end = 0 ) AND ( discount_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) OR discount_product_id=0 ) AND discount_zone_id IN (0,81) AND ( discount_flat_amount!=0 OR discount_percent_amount!=0 ) SELECT * FROM jos_hikashop_file WHERE file_ref_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) AND file_type='product' ORDER BY file_id ASC SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT * FROM jos_hikashop_field AS a WHERE a.`field_published` = 1 AND a.`field_frontcomp` = 1 AND a.field_table='address' ORDER BY a.`field_ordering` ASC SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('country_Germany_81'); SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('country_Ger_203338886','payment_EU_1779881374','payment_WW_906302993','tax_europe_9728'); SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('payment_EU_1352161813'); SELECT * FROM jos_hikashop_shipping ORDER BY shipping_ordering ASC SELECT template FROM jos_templates_menu WHERE client_id = 0 AND (menuid = 0 OR menuid = 0) ORDER BY menuid DESC LIMIT 0, 1 SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT * FROM jos_hikashop_file WHERE file_ref_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) AND file_type = 'product' SELECT a.*,b.* FROM jos_hikashop_variant AS a LEFT JOIN jos_hikashop_characteristic AS b ON a.variant_characteristic_id=b.characteristic_id WHERE a.variant_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) ORDER BY a.ordering,b.characteristic_value SELECT * FROM jos_hikashop_price WHERE price_currency_id IN (1,2) AND price_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) ORDER BY price_value DESC SELECT * FROM jos_hikashop_discount WHERE discount_type='discount' AND discount_published=1 AND ( discount_quota>discount_used_times OR discount_quota=0 ) AND discount_start < 1319091110 AND ( discount_end > 1319091110 OR discount_end = 0 ) AND ( discount_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) OR discount_product_id=0 ) AND discount_zone_id IN (0,81) AND ( discount_flat_amount!=0 OR discount_percent_amount!=0 ) SELECT * FROM jos_hikashop_file WHERE file_ref_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) AND file_type='product' ORDER BY file_id ASC SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('country_Germany_81'); SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('country_Ger_203338886','payment_EU_1779881374','payment_WW_906302993','tax_europe_9728'); SELECT a.* FROM jos_hikashop_zone_link AS a WHERE a.zone_child_namekey IN ('payment_EU_1352161813'); SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT * FROM jos_hikashop_payment WHERE (payment_shipping_methods IN ('','_') OR payment_shipping_methods LIKE '%manual_1%') AND (payment_currency IN ('','_','all') OR payment_currency LIKE '%,1,%') SELECT *,published AS enabled FROM jos_plugins WHERE element IN ('paypal','collectondelivery','banktransfer') AND folder='hikashoppayment' ORDER BY ordering ASC SELECT id, title, module, position, content, showtitle, control, params FROM jos_modules AS m LEFT JOIN jos_modules_menu AS mm ON mm.moduleid = m.id WHERE m.published = 1 AND m.access <= 2 AND m.client_id = 0 AND ( mm.menuid = 0 OR mm.menuid = 0 ) ORDER BY position, ordering SELECT * FROM jos_hikashop_address WHERE address_id = '6' LIMIT 1 SELECT b.*,c.* FROM jos_hikashop_cart_product AS b LEFT JOIN jos_hikashop_product AS c ON b.product_id=c.product_id WHERE b.cart_id = 245 AND b.product_id > 0 ORDER BY c.product_parent_id ASC,b.cart_product_modified ASC SELECT * FROM jos_hikashop_price WHERE price_currency_id IN (1,2) AND price_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) ORDER BY price_value DESC SELECT * FROM jos_hikashop_discount WHERE discount_type='discount' AND discount_published=1 AND ( discount_quota>discount_used_times OR discount_quota=0 ) AND discount_start < 1319091110 AND ( discount_end > 1319091110 OR discount_end = 0 ) AND ( discount_product_id IN (33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33,33) OR discount_product_id=0 ) AND discount_zone_id IN (0,81) AND ( discount_flat_amount!=0 OR discount_percent_amount!=0 ) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 15 years 2 weeks ago [\#27659](#27659) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27659 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* We are not able to reproduce the problem on our end. Would it be possible to get an FTP access to your website in order to debug the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 2 weeks ago [\#27662](#27662) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27662 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* Nicolas, sure! I have sent you the user-id and pw per Personal Message. The website is: [ www.die-besten-weine-der-welt.de](http://www.die-besten-weine-der-welt.de) Problems are identical on FF and IE. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 15 years 2 weeks ago [\#27682](#27682) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: No order possible anymore](/forum/3-bug-report/27608-no-order-possible-anymore#27682 "Hi, I migrated recently to the latest version. Today a customer called an said he was not able to order. Following happens: when he wants to delete an item frm the cart is is coming back again. Also,...")* The problem came from the fact that we had changed some things in the latest version in order to handle the cart operations differently, but since you had edited the cart file of the view checkout it didn't work anymore because you didn't get the modifications of that view file. I've changed the name of the file templates/YOUR_TEMPLATE/html/com_hikashop/checkout/cart.php to cart_.php in order the deactivate the override and it's working again. Now you might want to reapply your modifications on the cart view. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOC1uby1vcmRlci1wb3NzaWJsZS1hbnltb3JlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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