[Skip to main content](#vessel-content) # can't delete products and state won't show ## - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 1 week ago [\#27609](#27609) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") *[can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27609 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* was created by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and the state will not appear at all. I upgraded to latest version and the same thing happened. This all happened after I upgraded it to your last version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 1 week ago [\#27610](#27610) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27610 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* sounds identical to my issue which I described a couple of minutes ago in another post. No button in the checkout process works anymore. Does our order buttons still work at least? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 1 week ago [\#27611](#27611) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27611 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* now, I managed to delete the products in the cart, but i do not get the buttoms when is says procee to check out. what version are you using ? now, I gotta work to display the state of the country where the order goes. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 1 week ago [\#27612](#27612) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27612 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* I use the latest one: 1.5.4 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 1 week ago [\#27613](#27613) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27613 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* i like using this shopping cart. we have to websites already but after i upgraded it to the lastest version, some glitches began like not showing the states Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 1 week ago [\#27614](#27614) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27614 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* what is your website address ? I am getting all the buttons at the end. go to configuration and see there. make sure your shopping cart is enabled it too. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 1 week ago [\#27615](#27615) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27615 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* i am good at using this software. if you need help,write me to my email address. I like this shopping cart and it is better than virtuemart. I had it with virtuemart Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 15 years 1 week ago [\#27625](#27625) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#27625 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* Could you try to download again the install package from our server and install it on your website again ? Does that solve the problem ? If not, could you activate the debug mode in the joomla configuration and try again ? Do you get any error message in that case ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 4 days ago [\#28223](#28223) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28223 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* hi, it did not solve the problem. i just downloaded the latest version and nothing happens. the state will not appear. only the united states appear. here is my link [ batasrobes.com/twill-spa-robes/checkout.html](http://batasrobes.com/twill-spa-robes/checkout.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 15 years 4 days ago [\#28238](#28238) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28238 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* That problem is a SEF problem. If you deactivate the SEF it will work. For example that URL is working: [ batasrobes.com/index.php?option=com\_hika...tates\_of\_America\_223](http://batasrobes.com/index.php?option=com_hikashop&ctrl=checkout&task=state&field_type=address&field_namekey=address_state&namekey=country_United_States_of_America_223) but the SEFed URL is not: [ batasrobes.com/twill-spa-robes/checkout/...tates\_of\_America\_223](http://batasrobes.com/twill-spa-robes/checkout/state/tmpl-component.html?field_type=address&field_namekey=address_state&namekey=country_United_States_of_America_223) What are you using to do the SEF on your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 15 years 3 days ago [\#28319](#28319) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28319 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* hello, i unplished it and still does not work. what is causing this problem ? the state will no show up at all Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 15 years 3 days ago [\#28340](#28340) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28340 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* I tried to check your website but it seems it is down at the moment. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")** - [![bobspurlock's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Topic Author - [ Offline](/forum/user/2556-bobspurlock) Less More - Posts: 50 - Thank you received: 0 - - 14 years 11 months ago [\#28722](#28722) by [bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile") Replied by *[bobspurlock](/forum/user/2556-bobspurlock "View bobspurlock's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28722 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* i brought back the site again. I delete everything, i installed joomla again and then the hikashop and now i get the same problem. here is the link. also you can not delete a product after you place it on the shopping cart [ batasrobes.com/component/hikashop/checkout.html](http://batasrobes.com/component/hikashop/checkout.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#28757](#28757) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: can't delete products and state won't show](/forum/3-bug-report/27609-cant-delete-products-and-state-wont-show#28757 "hello, I am using the version 1.5.0, version and on my shopping cart when you add a product and then you want to delete it, it won't allow it. also I am using the unites states as the main country and...")* Could you provide a back end access to your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yNzYwOS1jYW50LWRlbGV0ZS1wcm9kdWN0cy1hbmQtc3RhdGUtd29udC1zaG93P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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