[Skip to main content](#vessel-content) # Next button has dissappeared from checkout ## - **[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")** - [![Rallyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4366-rallyman "View Rallyman's Profile") Topic Author - [ Offline](/forum/user/4366-rallyman) Less More - Posts: 8 - Thank you received: 0 - - - 14 years 11 months ago [\#28810](#28810) by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile") *[Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28810 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* was created by *[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")* I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/screenlower.png) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/screenlower.png "[img") - [ ![screenlower.png](/forum/attachment/1979) ](/forum/attachment/1979 "screenlower.png") [ ](/forum/attachment/1979?download=1 "screenlower.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#28828](#28828) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28828 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* The next button is only displayed once you're logged in. See the "register" button at the top of your screenshot. If you register, you will then see the next button. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")** - [![Rallyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4366-rallyman "View Rallyman's Profile") Topic Author - [ Offline](/forum/user/4366-rallyman) Less More - Posts: 8 - Thank you received: 0 - - - 14 years 11 months ago [\#28864](#28864) by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile") Replied by *[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28864 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* In that case I have a login problem as whenever an old customer tries to login it says "please create or select an address" Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#28893](#28893) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28893 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* If the user already registered previously via HikaShop his address should already be selected (otherwise it may come from a bug which we already corrected a while back so make sure that you have a recent version of HikaShop ( 1.5.3 or more ) ). If the user registered via joomla or another component, HikaShop doesn't know his address, so you have that message. The user can just click on the "new" button to create his address. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")** - [![Rallyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4366-rallyman "View Rallyman's Profile") Topic Author - [ Offline](/forum/user/4366-rallyman) Less More - Posts: 8 - Thank you received: 0 - - - 14 years 11 months ago - 14 years 11 months ago [\#28961](#28961) by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile") Replied by *[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28961 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* In that case I have a login or register problem. New users enter their details inc address and click register, it sends the link which takes you back to the checkout, but still no proceed button. It still doesn't show if I log out then go to checkout then log in. All it says when I do the above is "Please Create or Select and Address" Also there is no "New" address button. Last edit: 14 years 11 months ago by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#28969](#28969) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28969 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* First make sure that you're using the latest version of HikaShop via the menu Components>HikaShop>Update/About us as there was such problem in a previous version of HikaShop. Then, you could activate the debug mode in the joomla configuration and try again. That might display an error message during that process. If all that does not solve the problem or does not show any errors, please provide a link to your shop so that we can see the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")** - [![Rallyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4366-rallyman "View Rallyman's Profile") Topic Author - [ Offline](/forum/user/4366-rallyman) Less More - Posts: 8 - Thank you received: 0 - - - 14 years 11 months ago [\#28970](#28970) by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile") Replied by *[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28970 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* It says I am running the latest version. Debug shows no errors either, could it be a javascript problem? PM Sent Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#28983](#28983) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28983 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* No, I doubt that. Could you give a link to your shop so that we can see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")** - [![Rallyman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4366-rallyman "View Rallyman's Profile") Topic Author - [ Offline](/forum/user/4366-rallyman) Less More - Posts: 8 - Thank you received: 0 - - - 14 years 11 months ago [\#28990](#28990) by [Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile") Replied by *[Rallyman](/forum/user/4366-rallyman "View Rallyman's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#28990 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* Here is the Website URL [ www.oliverboliver.com/](http://www.oliverboliver.com/) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86315 - Thank you received: 14274 - - 14 years 11 months ago [\#29013](#29013) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Next button has dissappeared from checkout](/forum/3-bug-report/28810-next-button-has-dissappeared-from-checkout#29013 "I have a problem with the Checkout in Hikashop With products added to the cart at the checkout page there is no confirm or next button, only a "continue shopping" button. attached is an image to show what I mean. Cheers")* You had several problems: 1. The checkout workflow in the configuration of HikaShop was not valid. 2. You had "registered" on the checkout with an address email and then you had used the same address email to create a joomla account. Thus, even while logged in, the system was still displaying the registration form. I've fixed that be deleting the hikashop user in HikaShop. Then, I was able to move forward in the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODgxMC1uZXh0LWJ1dHRvbi1oYXMtZGlzc2FwcGVhcmVkLWZyb20tY2hlY2tvdXQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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