[Skip to main content](#vessel-content) # Paypal not showing product order ## - **[mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile")** - [![mikesturmey's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1734-mikesturmey "View mikesturmey's Profile") Topic Author - [ Offline](/forum/user/1734-mikesturmey) Less More - Posts: 5 - Thank you received: 0 - - 15 years 1 week ago [\#28924](#28924) by [mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile") *[Paypal not showing product order](/forum/3-bug-report/28924-paypal-not-showing-product-order#28924 "Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael")* was created by *[mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile")* Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/paypal_Hikashop1.jpg) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/paypal_Hikashop1.jpg "[img") - [ ![paypal_Hikashop1.jpg](/forum/attachment/1990) ](/forum/attachment/1990 "..._Hikashop1.jpg") [ ](/forum/attachment/1990?download=1 "..._Hikashop1.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODkyNC1wYXlwYWwtbm90LXNob3dpbmctcHJvZHVjdC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 15 years 1 week ago [\#28942](#28942) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal not showing product order](/forum/3-bug-report/28924-paypal-not-showing-product-order#28942 "Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael")* Hi, If you change the option "send order details" in the options of the paypal plugin, you will get all the order items detailed in the email from PayPal. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODkyNC1wYXlwYWwtbm90LXNob3dpbmctcHJvZHVjdC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile")** - [![mikesturmey's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1734-mikesturmey "View mikesturmey's Profile") Topic Author - [ Offline](/forum/user/1734-mikesturmey) Less More - Posts: 5 - Thank you received: 0 - - 15 years 1 week ago [\#28945](#28945) by [mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile") Replied by *[mikesturmey](/forum/user/1734-mikesturmey "View mikesturmey's Profile")* on topic *[Re: Paypal not showing product order](/forum/3-bug-report/28924-paypal-not-showing-product-order#28945 "Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael")* Many thanks - did not see that Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODkyNC1wYXlwYWwtbm90LXNob3dpbmctcHJvZHVjdC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Migueis](/forum/user/8006-migueis "View Migueis's Profile")** - [![Migueis's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8006-migueis "View Migueis's Profile") - [ Offline](/forum/user/8006-migueis) Less More - Posts: 41 - Thank you received: 1 - - 14 years 4 months ago [\#56061](#56061) by [Migueis](/forum/user/8006-migueis "View Migueis's Profile") Replied by *[Migueis](/forum/user/8006-migueis "View Migueis's Profile")* on topic *[Re: Paypal not showing product order](/forum/3-bug-report/28924-paypal-not-showing-product-order#56061 "Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael")* But, it's not possible to show the order number? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODkyNC1wYXlwYWwtbm90LXNob3dpbmctcHJvZHVjdC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 4 months ago [\#56115](#56115) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal not showing product order](/forum/3-bug-report/28924-paypal-not-showing-product-order#56115 "Hi, The payment notification email from PayPal is not showing the product name (description) or order number making cross referencing very difficult - please see image attached. Instead, in the "Description" area it is showing my language override - CART_PRODUCT_TOTAL_PRICE="Total price (no GST charged)" is there any way I can change this? regards Michael")* The id of the order is added at the bottom as you can see but not the order number. There is no option to display the order number. The following user(s) said Thank You: [Migueis](/forum/user/8006-migueis "View Migueis's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yODkyNC1wYXlwYWwtbm90LXNob3dpbmctcHJvZHVjdC1vcmRlcj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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