[Skip to main content](#vessel-content) # Backend Buttons don't work ## - **[naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile")** - [![naminnesota's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4543-naminnesota "View naminnesota's Profile") Topic Author - [ Offline](/forum/user/4543-naminnesota) Less More - Posts: 2 - Thank you received: 0 - - 15 years 15 hours ago [\#29886](#29886) by [naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile") *[Backend Buttons don't work](/forum/3-bug-report/29886-backend-buttons-dont-work#29886 "This is my first installation and configuration of HikaShop. I can't seem to get the +OK and +Add buttons on the back end to work. It happens on Chrome, Firefox and iExplorer, and on both my laptop and desktop computers. While changing the Main Tax Zone in the configuration section, I click the edit icon which brings up the list of tax zones. Then I select Minnesota and click the +OK graphic button on the upper right of the screen. I get a screen with nothing but "4285 Minnesota" in it. Screen shot attached. When editing a product, the +Add buttons for categories, related products, and characteristics, images and files are disabled, however the +Add button for prices works just fine. What am I doing wrong? Please advise Jeff")* was created by *[naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile")* This is my first installation and configuration of HikaShop. I can't seem to get the +OK and +Add buttons on the back end to work. It happens on Chrome, Firefox and iExplorer, and on both my laptop and desktop computers. While changing the Main Tax Zone in the configuration section, I click the edit icon which brings up the list of tax zones. Then I select Minnesota and click the +OK graphic button on the upper right of the screen. I get a screen with nothing but "4285 Minnesota" in it. Screen shot attached. When editing a product, the +Add buttons for categories, related products, and characteristics, images and files are disabled, however the +Add button for prices works just fine. What am I doing wrong? Please advise Jeff [ ![[img](http://www.hikashop.com/media/kunena/attachments/legacy/images/Taxzone.gif) ](http://www.hikashop.com/media/kunena/attachments/legacy/images/Taxzone.gif "[img") - [ ![Taxzone.gif](/forum/attachment/2064) ](/forum/attachment/2064 "Taxzone.gif") [ ](/forum/attachment/2064?download=1 "Taxzone.gif") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yOTg4Ni1iYWNrZW5kLWJ1dHRvbnMtZG9udC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 8 hours ago [\#29888](#29888) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Backend Buttons don't work](/forum/3-bug-report/29886-backend-buttons-dont-work#29888 "This is my first installation and configuration of HikaShop. I can't seem to get the +OK and +Add buttons on the back end to work. It happens on Chrome, Firefox and iExplorer, and on both my laptop and desktop computers. While changing the Main Tax Zone in the configuration section, I click the edit icon which brings up the list of tax zones. Then I select Minnesota and click the +OK graphic button on the upper right of the screen. I get a screen with nothing but "4285 Minnesota" in it. Screen shot attached. When editing a product, the +Add buttons for categories, related products, and characteristics, images and files are disabled, however the +Add button for prices works just fine. What am I doing wrong? Please advise Jeff")* Hi, That happens when you have a javascript error on your back end. Please read the documentation regarding that problem here: [ www.hikashop.com/en/support/documentatio...ty-issues.html#modal](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#modal) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yOTg4Ni1iYWNrZW5kLWJ1dHRvbnMtZG9udC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile")** - [![naminnesota's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4543-naminnesota "View naminnesota's Profile") Topic Author - [ Offline](/forum/user/4543-naminnesota) Less More - Posts: 2 - Thank you received: 0 - - 15 years 4 hours ago [\#29914](#29914) by [naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile") Replied by *[naminnesota](/forum/user/4543-naminnesota "View naminnesota's Profile")* on topic *[Re: Backend Buttons don't work](/forum/3-bug-report/29886-backend-buttons-dont-work#29914 "This is my first installation and configuration of HikaShop. I can't seem to get the +OK and +Add buttons on the back end to work. It happens on Chrome, Firefox and iExplorer, and on both my laptop and desktop computers. While changing the Main Tax Zone in the configuration section, I click the edit icon which brings up the list of tax zones. Then I select Minnesota and click the +OK graphic button on the upper right of the screen. I get a screen with nothing but "4285 Minnesota" in it. Screen shot attached. When editing a product, the +Add buttons for categories, related products, and characteristics, images and files are disabled, however the +Add button for prices works just fine. What am I doing wrong? Please advise Jeff")* Thank you. I expected it was something like that. I appreciate the direction. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8yOTg4Ni1iYWNrZW5kLWJ1dHRvbnMtZG9udC13b3JrP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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