[Skip to main content](#vessel-content) # JUser: :\_load: Unable to load user with id.. ## - **[crash777](/forum/user/4760-crash777 "View crash777's Profile")** - [![crash777's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4760-crash777 "View crash777's Profile") Topic Author - [ Offline](/forum/user/4760-crash777) Less More - Posts: 5 - Thank you received: 0 - - 14 years 11 months ago [\#31045](#31045) by [crash777](/forum/user/4760-crash777 "View crash777's Profile") *[JUser: :\_load: Unable to load user with id..](/forum/3-bug-report/31045-juser-load-unable-to-load-user-with-id#31045 "I am stumped... I have hika 1.5.4 and if I can get it to do what I need, will be upgrading for the added features. I have joomla 1.7.3 When I go to the shop, when I am NOT logged in, I can see my shop and product just fine. When I go to the shop, when I AM logged in, I get the following error: JUser: :_load: Unable to load user with id: XX More details: - The XX changes depending on the page. - the XX does not represent an actual user number (as far as Joomla is concerned)")* was created by *[crash777](/forum/user/4760-crash777 "View crash777's Profile")* I am stumped... I have hika 1.5.4 and if I can get it to do what I need, will be upgrading for the added features. I have joomla 1.7.3 When I go to the shop, when I am NOT logged in, I can see my shop and product just fine. When I go to the shop, when I AM logged in, I get the following error: JUser: :_load: Unable to load user with id: XX More details: - The XX changes depending on the page. - the XX does not represent an actual user number (as far as Joomla is concerned) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTA0NS1qdXNlci1sb2FkLXVuYWJsZS10by1sb2FkLXVzZXItd2l0aC1pZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 14 years 11 months ago [\#31049](#31049) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: JUser: :\_load: Unable to load user with id..](/forum/3-bug-report/31045-juser-load-unable-to-load-user-with-id#31049 "I am stumped... I have hika 1.5.4 and if I can get it to do what I need, will be upgrading for the added features. I have joomla 1.7.3 When I go to the shop, when I am NOT logged in, I can see my shop and product just fine. When I go to the shop, when I AM logged in, I get the following error: JUser: :_load: Unable to load user with id: XX More details: - The XX changes depending on the page. - the XX does not represent an actual user number (as far as Joomla is concerned)")* Hi, Could you do a screenshot of that error ? Do you have more information with that message like the file where that happens and the line number ? That would help us understand why you have that problem. Also, could you give a list of all the user plugins you have installed on your website? Did you unpbulish/remove the HikaShop user synchronization plugin ? If so you should put it back. Did you copy the tables of HikaShop from a previous website ? That might lead to a desynchronization of the users between HikaShop and joomla. If it's a new website not yet in production, you could try that: empty the hikashop_user table and install again the HikaShop package. That shoul resynchronize all the users between Joomla and HikaShop and might solve the problem if it comes from that. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTA0NS1qdXNlci1sb2FkLXVuYWJsZS10by1sb2FkLXVzZXItd2l0aC1pZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[crash777](/forum/user/4760-crash777 "View crash777's Profile")** - [![crash777's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4760-crash777 "View crash777's Profile") Topic Author - [ Offline](/forum/user/4760-crash777) Less More - Posts: 5 - Thank you received: 0 - - 14 years 11 months ago [\#31055](#31055) by [crash777](/forum/user/4760-crash777 "View crash777's Profile") Replied by *[crash777](/forum/user/4760-crash777 "View crash777's Profile")* on topic *[Re: JUser: :\_load: Unable to load user with id..](/forum/3-bug-report/31045-juser-load-unable-to-load-user-with-id#31055 "I am stumped... I have hika 1.5.4 and if I can get it to do what I need, will be upgrading for the added features. I have joomla 1.7.3 When I go to the shop, when I am NOT logged in, I can see my shop and product just fine. When I go to the shop, when I AM logged in, I get the following error: JUser: :_load: Unable to load user with id: XX More details: - The XX changes depending on the page. - the XX does not represent an actual user number (as far as Joomla is concerned)")* Thanks for the reply Nicolas, Below are the answers to your questions: > Could you do a screenshot of that error ? Do you have more information with that message like the file where that happens and the line number ? Screenshot attached. No other message no file reference and I can still access the shop. Problem is that I do not have the shop fully setup as far as checkout as I plan on using the site in catalog mode. > Also, could you give a list of all the user plugins you have installed on your website? Right now, just hika - new install.. Everything is at the default at the moment. > Did you unpbulish/remove the HikaShop user synchronization plugin ? If so you should put it back. It is there and published. > Did you copy the tables of HikaShop from a previous website ? That might lead to a desynchronization of the users between HikaShop and joomla. This is a brand new hika shop install. > If it's a new website not yet in production, you could try that: > empty the hikashop\_user table and install again the HikaShop package. That shoul resynchronize all the users between Joomla and HikaShop and might solve the problem if it comes from that. There was only one user in that table. I emptied it but still have the problem. So I totally removed hika shop.. deleted all files on the hosting account, and removed all tables from the database.. I reinstalled from a fresh copy and got the error again ![:(](/media/kunena/emoticons/22.png ":(") My next step is to reinstall Joomla totally.. image missing http://www.hikashop.com/media/kunena/attachments/legacy/images/Capture1-20111127.JPG - [ ![Capture1-20111127.JPG](/forum/attachment/2142) ](/forum/attachment/2142 "...1-20111127.JPG") [ ](/forum/attachment/2142?download=1 "...1-20111127.JPG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTA0NS1qdXNlci1sb2FkLXVuYWJsZS10by1sb2FkLXVzZXItd2l0aC1pZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 14 years 11 months ago [\#31088](#31088) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: JUser: :\_load: Unable to load user with id..](/forum/3-bug-report/31045-juser-load-unable-to-load-user-with-id#31088 "I am stumped... I have hika 1.5.4 and if I can get it to do what I need, will be upgrading for the added features. I have joomla 1.7.3 When I go to the shop, when I am NOT logged in, I can see my shop and product just fine. When I go to the shop, when I AM logged in, I get the following error: JUser: :_load: Unable to load user with id: XX More details: - The XX changes depending on the page. - the XX does not represent an actual user number (as far as Joomla is concerned)")* What if you create a new user and try with that new user ? Do you have the same problem ? Maybe that problem only happens with your user account which has a problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTA0NS1qdXNlci1sb2FkLXVuYWJsZS10by1sb2FkLXVzZXItd2l0aC1pZD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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