[Skip to main content](#vessel-content) # PayPal Plugin not working ## - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31113](#31113) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") *[PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31113 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* was created by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the user name, password and signature from the PayPal API. Doesn't work. [ theaircleanerstore.com/index.php?option=...yout=show&Itemid=234](https://theaircleanerstore.com/index.php?option=com_hikashop&view=product&layout=show&Itemid=234) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 11 months ago [\#31119](#31119) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31119 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* I don't think that the problem comes from the paypal plugin but from your checkout workflow which is not correct. What checkout workflow are you using ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31126](#31126) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31126 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* cart,login_address,cart_coupon_status,payment,end Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 11 months ago [\#31145](#31145) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31145 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* Your checkout workflow is not valid. You should ALWAYS have the confirm view in the step just before the end step. Please change it to: cart,login_address,cart_coupon_status,payment_confirm,end Then it should work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31154](#31154) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31154 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* Unfortunately that did not fix it. Any other ideas? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 11 months ago [\#31156](#31156) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31156 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* That's the only idea I have. Please double check that you added that viexw to the checkout workflow. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")** - [![RBGoldie's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Topic Author - [ Offline](/forum/user/1608-rbgoldie) Less More - Posts: 53 - Thank you received: 0 - - 14 years 11 months ago [\#31169](#31169) by [RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile") Replied by *[RBGoldie](/forum/user/1608-rbgoldie "View RBGoldie's Profile")* on topic *[SOLVED Re: PayPal Plugin not working](/forum/3-bug-report/31113-paypal-plugin-not-working#31169 "We're using the PayPal Plugin. After entering the credit card info and clicking the Next button, nothing happens. The screen doesn't change and there is no order in Hika or PayPal. I re-entered the...")* That fixed it. Not sure what happened the first time I tried it, but it works now. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMTExMy1wYXlwYWwtcGx1Z2luLW5vdC13b3JraW5nP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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