[Skip to main content](#vessel-content)

#   Cant Configure

##

- **[Janda](/forum/user/468-janda "View Janda's Profile")**
- [![Janda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/468-janda "View Janda's Profile") Topic Author
- [ Offline](/forum/user/468-janda)

Less More

- Posts: 3
- Thank you received: 0
-
-

15 years 11 months ago [\#3297](#3297) by [Janda](/forum/user/468-janda "View Janda's Profile")  *[Cant Configure](/forum/3-bug-report/3297-cant-configure#3297 "Hi all,  have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?  Every time I click the configuration menu, it comes up &quot;page not found&quot;  Regards,  Janda.")* was created by *[Janda](/forum/user/468-janda "View Janda's Profile")*

Hi all,

have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?

Every time I click the configuration menu, it comes up "page not found"

Regards,

Janda.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3LWNhbnQtY29uZmlndXJlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86541
- Thank you received: 14304
-
-

15 years 11 months ago [\#3299](#3299) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cant Configure](/forum/3-bug-report/3297-cant-configure#3299 "Hi all,  have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?  Every time I click the configuration menu, it comes up &quot;page not found&quot;  Regards,  Janda.")*

Hi,

Maybe there was a problem during the install. Could you make sure that your access rights are correct, and try to reinstall with FTP following our documentation:
[ www.hikashop.com/en/support/documentatio...-install.html#errors](http://www.hikashop.com/en/support/documentation/59-hikashop-how-to-install.html#errors)

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3LWNhbnQtY29uZmlndXJlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Janda](/forum/user/468-janda "View Janda's Profile")**
- [![Janda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/468-janda "View Janda's Profile") Topic Author
- [ Offline](/forum/user/468-janda)

Less More

- Posts: 3
- Thank you received: 0
-
-

15 years 9 months ago [\#5548](#5548) by [Janda](/forum/user/468-janda "View Janda's Profile")  Replied by *[Janda](/forum/user/468-janda "View Janda's Profile")* on topic *[Re: Cant Configure](/forum/3-bug-report/3297-cant-configure#5548 "Hi all,  have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?  Every time I click the configuration menu, it comes up &quot;page not found&quot;  Regards,  Janda.")*

I have reinstalled using the ftp method described in your documentation but still have the same issue.

I am using joomla v1.5.0 if this helps

Thanks in advance.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3LWNhbnQtY29uZmlndXJlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Away](/forum/user/63-nicolas)

Less More

- Posts: 86541
- Thank you received: 14304
-
-

15 years 9 months ago [\#5549](#5549) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Cant Configure](/forum/3-bug-report/3297-cant-configure#5549 "Hi all,  have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?  Every time I click the configuration menu, it comes up &quot;page not found&quot;  Regards,  Janda.")*

Could you make a screenshot of the problem ?
Also, did you configure properly your temporary folder in the joomla configuration ?
Could you try to install using the FTP layer of joomla ?

I invite you to read that wiki page which explains a bit more the install problems on joomla:
[ docs.joomla.org/Why\_can't\_you\_install\_any\_extensions%3F](http://docs.joomla.org/Why_can't_you_install_any_extensions%3F)

Also, we highly recommend you to update to the latest version of the joomla 1.5.x series. The joomla 1.5.0 version is very old and contain some security issues.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3LWNhbnQtY29uZmlndXJlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Janda](/forum/user/468-janda "View Janda's Profile")**
- [![Janda's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/468-janda "View Janda's Profile") Topic Author
- [ Offline](/forum/user/468-janda)

Less More

- Posts: 3
- Thank you received: 0
-
-

15 years 9 months ago [\#5553](#5553) by [Janda](/forum/user/468-janda "View Janda's Profile")  Replied by *[Janda](/forum/user/468-janda "View Janda's Profile")* on topic *[Re: Cant Configure](/forum/3-bug-report/3297-cant-configure#5553 "Hi all,  have installed successfully and can see all pages but the configuration page. Am I doing something wrong? Is there a setting I have missed?  Every time I click the configuration menu, it comes up &quot;page not found&quot;  Regards,  Janda.")*

**nicolas wrote:**

> Could you make a screenshot of the problem ?
> \[Janda\] Can't because the issue is now fixed.
>
>
> Also, did you configure properly your temporary folder in the joomla configuration ?
> \[Janda\] Yes
>
>
> Could you try to install using the FTP layer of joomla ?
> \[Janda\] Have done this
>
> I invite you to read that wiki page which explains a bit more the install problems on joomla:
> [ docs.joomla.org/Why\_can't\_you\_install\_any\_extensions%3F](http://docs.joomla.org/Why_can't_you_install_any_extensions%3F)
>
> Also, we highly recommend you to update to the latest version of the joomla 1.5.x series. The joomla 1.5.0 version is very old and contain some security issues.

[Janda] Upgrading to the latest version (v1.5.22) has solved the problem. Thankyou so much for your fast response. I shall have a play with Hikashop and post my comments at a later stage. Thanks again.

Janda

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3LWNhbnQtY29uZmlndXJlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop Install &amp; Update Product &amp; Category Display Content Creation Sales and Orders Orders management Reports &amp; Statistics Customers Checkout Payment Methods Shipping Methods Import &amp; Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel &amp; Slider Mass Actions Filters &amp; Search Discount &amp; Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.047 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
