[Skip to main content](#vessel-content) # Auto cancel plugin not working ## - **[MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile")** - [![MahonyTech's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4346-mahonytech "View MahonyTech's Profile") Topic Author - [ Offline](/forum/user/4346-mahonytech) Less More - Posts: 47 - Thank you received: 0 - - 14 years 10 months ago [\#32972](#32972) by [MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile") *[Auto cancel plugin not working](/forum/3-bug-report/32972-auto-cancel-plugin-not-working#32972 "I have the auto cancel plugin activated to cancel orders every 24 hours. It is not doing this for orders marked "created" but are more than 24 hours old. What would cause this?")* was created by *[MahonyTech](/forum/user/4346-mahonytech "View MahonyTech's Profile")* I have the auto cancel plugin activated to cancel orders every 24 hours. It is not doing this for orders marked "created" but are more than 24 hours old. What would cause this? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3Mi1hdXRvLWNhbmNlbC1wbHVnaW4tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86316 - Thank you received: 14276 - - 14 years 10 months ago [\#32974](#32974) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Auto cancel plugin not working](/forum/3-bug-report/32972-auto-cancel-plugin-not-working#32974 "I have the auto cancel plugin activated to cancel orders every 24 hours. It is not doing this for orders marked "created" but are more than 24 hours old. What would cause this?")* You need to configure your cron task: [ www.hikashop.com/en/support/documentatio...ashop-cron-task.html](http://www.hikashop.com/en/support/documentation/55-hikashop-cron-task.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zMjk3Mi1hdXRvLWNhbmNlbC1wbHVnaW4tbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.105 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)