[Skip to main content](#vessel-content) # Paypal plug in provides wrong address to Paypal ## - **[AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile")** - [![AZTacGear's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5337-aztacgear "View AZTacGear's Profile") Topic Author - [ Offline](/forum/user/5337-aztacgear) Less More - Posts: 46 - Thank you received: 1 - - 14 years 10 months ago [\#34704](#34704) by [AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile") *[Paypal plug in provides wrong address to Paypal](/forum/3-bug-report/34704-paypal-plug-in-provides-wrong-address-to-paypal#34704 "When I test my check out with Paypal, the address I put in gets this error from paypal: "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address." I don't think is this a Paypal issue, since it tells the customer to contact me.")* was created by *[AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile")* When I test my check out with Paypal, the address I put in gets this error from paypal: "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address." I don't think is this a Paypal issue, since it tells the customer to contact me. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zNDcwNC1wYXlwYWwtcGx1Zy1pbi1wcm92aWRlcy13cm9uZy1hZGRyZXNzLXRvLXBheXBhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 10 months ago [\#34753](#34753) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Paypal plug in provides wrong address to Paypal](/forum/3-bug-report/34704-paypal-plug-in-provides-wrong-address-to-paypal#34753 "When I test my check out with Paypal, the address I put in gets this error from paypal: "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address." I don't think is this a Paypal issue, since it tells the customer to contact me.")* That's a problem of configuration. More information about that error can be found here: [ www.hikashop.com/en/support/documentatio...l-error.html#address](http://www.hikashop.com/en/support/documentation/integrated-documentation/33-hikashop-payment-paypal-error.html#address) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zNDcwNC1wYXlwYWwtcGx1Zy1pbi1wcm92aWRlcy13cm9uZy1hZGRyZXNzLXRvLXBheXBhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile")** - [![AZTacGear's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5337-aztacgear "View AZTacGear's Profile") Topic Author - [ Offline](/forum/user/5337-aztacgear) Less More - Posts: 46 - Thank you received: 1 - - 14 years 10 months ago [\#34758](#34758) by [AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile") Replied by *[AZTacGear](/forum/user/5337-aztacgear "View AZTacGear's Profile")* on topic *[Re: Paypal plug in provides wrong address to Paypal](/forum/3-bug-report/34704-paypal-plug-in-provides-wrong-address-to-paypal#34758 "When I test my check out with Paypal, the address I put in gets this error from paypal: "Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address." I don't think is this a Paypal issue, since it tells the customer to contact me.")* Changing address over ride worked! Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zNDcwNC1wYXlwYWwtcGx1Zy1pbi1wcm92aWRlcy13cm9uZy1hZGRyZXNzLXRvLXBheXBhbD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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