[Skip to main content](#vessel-content) # Checkout Not Proceeding to Payment Plugin ## - **[blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile")** - [![blackballdesigns's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile") Topic Author - [ Offline](/forum/user/1315-blackballdesigns) Less More - Posts: 44 - Thank you received: 0 - - 14 years 9 months ago [\#35075](#35075) by [blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile") *[Checkout Not Proceeding to Payment Plugin](/forum/3-bug-report/35075-checkout-not-proceeding-to-payment-plugin#35075 "Sorry to keep bugging you, but now I ran into another issue. I am trying to test out my store by buying something and having it sent to my Paypal. So I am using the Paypal payment plugin. However,...")* was created by *[blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile")* Sorry to keep bugging you, but now I ran into another issue. I am trying to test out my store by buying something and having it sent to my Paypal. So I am using the Paypal payment plugin. However, when I have all of my information entered in and click next - instead of redirecting me to Paypal it just basically refreshes the checkout page. I have my payment method configured with the right email address entered too. My website is offline under the Global Configuration so I tried turning it online and starting over but that didn't seem to fix the problem. Any solutions? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zNTA3NS1jaGVja291dC1ub3QtcHJvY2VlZGluZy10by1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 9 months ago [\#35081](#35081) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout Not Proceeding to Payment Plugin](/forum/3-bug-report/35075-checkout-not-proceeding-to-payment-plugin#35081 "Sorry to keep bugging you, but now I ran into another issue. I am trying to test out my store by buying something and having it sent to my Paypal. So I am using the Paypal payment plugin. However,...")* The problem is that you didn't configure something properly in your checkout. Probably the shipping. Please follow the FAQ on that page: [ www.hikashop.com/en/support/documentatio...ins-listing.html#faq](http://www.hikashop.com/en/support/documentation/integrated-documentation/29-hikashop-plugins-listing.html#faq) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zNTA3NS1jaGVja291dC1ub3QtcHJvY2VlZGluZy10by1wYXltZW50LXBsdWdpbj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.112 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)