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#   Error checking orders

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14 years 9 months ago [\#36943](#36943) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")  *[Error checking orders](/forum/3-bug-report/36943-error-checking-orders#36943 "I am getting the error &quot;Error loading component: com&#95;virtuemart, 1&quot; when I check my orders when I don't have any.  Any ideas?")* was created by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")*

I am getting the error "Error loading component: com_virtuemart, 1" when I check my orders when I don't have any.

Any ideas?

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14 years 9 months ago [\#37068](#37068) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error checking orders](/forum/3-bug-report/36943-error-checking-orders#37068 "I am getting the error &quot;Error loading component: com&#95;virtuemart, 1&quot; when I check my orders when I don't have any.  Any ideas?")*

Hi,

That's an error of VirtueMart not HikaShop. Are you using HikaShop ?
There is no such error in HikaShop.

I don't know how you could solve that. If you have that error on HikaShop pages, all I can recommend is to disable all the VirtueMart plugins and modules.

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14 years 9 months ago [\#37075](#37075) by [trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")  Replied by *[trogladyte](/forum/user/2197-trogladyte "View trogladyte's Profile")* on topic *[Re: Error checking orders](/forum/3-bug-report/36943-error-checking-orders#37075 "I am getting the error &quot;Error loading component: com&#95;virtuemart, 1&quot; when I check my orders when I don't have any.  Any ideas?")*

Hmmm, I sure don't remember installing Virtuemart on this site, yet I discovered a VM plugin. Interestingly, it wasn't enabled, yet it still managed to intercept that call to the view order page and throw an error. I would have thought that a disabled plugin shouldn't be able to mess with your site.

I have found out how to amend the colors on the orders page - in particular the "No orders found" box. However, the box below that just says "Orders" with a big red cancel button. Clicking that takes you to a screen which I assume is the customer dashboard (I still have yet to set up most of the front end interaction). However, the Cancel button is not especially intuitive - maybe the screen looks like this for a genuine, live order, I'm not sure. IMHO, it should say something like "Go to your dashboard" with an arrow. I saw how to change the icon, but not the wording.

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14 years 9 months ago [\#37221](#37221) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Error checking orders](/forum/3-bug-report/36943-error-checking-orders#37221 "I am getting the error &quot;Error loading component: com&#95;virtuemart, 1&quot; when I check my orders when I don't have any.  Any ideas?")*

You can change that by editing the file 'listing' of the view "order" via the menu Display-&gt;Views.
We'll change the wording for next release.

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