[Skip to main content](#vessel-content) # iDeal return URL shows blank page ## - **[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")** - [![many-feathers's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1025-many-feathers "View many-feathers's Profile") Topic Author - [ Offline](/forum/user/1025-many-feathers) Less More - Posts: 55 - Thank you received: 1 - - 14 years 9 months ago [\#38876](#38876) by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile") *[iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#38876 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* was created by *[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")* Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: [ www.sitename.nl/index.php?option=com\_hik...pl=component&lang=nl](http://www.sitename.nl/index.php?option=com_hikashop&ctrl=checkout&task=notify&order_id=99&order_code=longcode¬if_payment=idealcheckoutideal&tmpl=component&lang=nl) Thanks for any insights! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 9 months ago [\#38992](#38992) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#38992 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* Hi, I'd like to help but I honestly don't know. We didn't develop the iDeal plugins for HikaShop and don't know how they work. You should contact the support from where you downloaded that plugin. They should be able to help you out better than us. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")** - [![Fontijn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4300-fontijn "View Fontijn's Profile") - [ Offline](/forum/user/4300-fontijn) Less More - Posts: 16 - Thank you received: 0 - - 14 years 8 months ago [\#39901](#39901) by [Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile") Replied by *[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#39901 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* Im facing the same problem. I contacted the support of the maker hope the have an answer. Did you guys make any changes regarding an function to change the order status? Cause hikashop 1.5.4 works good with the same plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")** - [![many-feathers's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1025-many-feathers "View many-feathers's Profile") Topic Author - [ Offline](/forum/user/1025-many-feathers) Less More - Posts: 55 - Thank you received: 1 - - 14 years 8 months ago - 14 years 8 months ago [\#39936](#39936) by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile") Replied by *[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#39936 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* Support is looking into this right now. Yesterday they sent us an email stating they thought they fixed the issue but couldn't test it for us (on our site, because we disabled the plug-in for the general public), so we did, but... nope... so far, no luck. I'll keep you posted... Also, I was informed that Sisow (a dutch payment provider) is working on it's own ideal (and then some) plugin for Hikashop which is to be released by the end of March. Last edit: 14 years 8 months ago by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile"). Reason: typo Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")** - [![Fontijn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4300-fontijn "View Fontijn's Profile") - [ Offline](/forum/user/4300-fontijn) Less More - Posts: 16 - Thank you received: 0 - - 14 years 8 months ago [\#39937](#39937) by [Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile") Replied by *[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#39937 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* Nice keep me updated please. I also made a ticket myself so i hope they will answer it. I hope i get an reply back from the admin from hikashop perhaps they made a change in there script regarding the order status. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#40122](#40122) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#40122 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* I don't recall that we changed anything related to the order_status. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")** - [![Fontijn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4300-fontijn "View Fontijn's Profile") - [ Offline](/forum/user/4300-fontijn) Less More - Posts: 16 - Thank you received: 0 - - 14 years 8 months ago [\#40248](#40248) by [Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile") Replied by *[Fontijn](/forum/user/4300-fontijn "View Fontijn's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#40248 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* I have an update for you guys. They have a new version this one should work you can find it here : [ www.ideal-checkout.nl/ideal-voor-joomla-en-hikashop.html](http://www.ideal-checkout.nl/ideal-voor-joomla-en-hikashop.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#40426](#40426) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#40426 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* Great news ! Thank you for letting us know. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")** - [![many-feathers's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1025-many-feathers "View many-feathers's Profile") Topic Author - [ Offline](/forum/user/1025-many-feathers) Less More - Posts: 55 - Thank you received: 1 - - 14 years 8 months ago [\#40460](#40460) by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile") Replied by *[many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")* on topic *[Re: iDeal return URL shows blank page](/forum/3-bug-report/38876-ideal-return-url-shows-blank-page#40460 "Hi, I'm trying to set up an iDeal payment plugin for Hikashop 1.5.6 on Joomla 2.5.1. Everything seems to work well, but when I get sent back to my site after visiting the payment portal, I end up with a blank screen. After checking, the payment appears to have been completed (money transferred), but the order status is not being updated to 'confirmed' in Hikashop. I suspect this has something to do with the fact that my site's hosted on IIS. Not sure if I should put the link to the blank page here, but the format is: www.sitename.nl/index.php?option=com_hik...pl=component&lang=nl Thanks for any insights!")* I'm not sure if they changed the version number of their plugin (it still says 1.5.0, which is the version I downloaded before running into trouble) but they fixed the problem manually on our website and assured me they updated the plugin on their website as well. So, problem solved here... ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zODg3Ni1pZGVhbC1yZXR1cm4tdXJsLXNob3dzLWJsYW5rLXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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