[Skip to main content](#vessel-content) # Configuration screen tabs fail ## - **[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")** - [![yellowhousejake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Topic Author - [ Offline](/forum/user/4221-yellowhousejake) Less More - Posts: 37 - Thank you received: 0 - - 14 years 8 months ago [\#39472](#39472) by [yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") *[Configuration screen tabs fail](/forum/3-bug-report/39472-configuration-screen-tabs-fail#39472 "Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start...")* was created by *[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")* Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start adding product. I exported my SQL from Dev server, installed Hikashop on the Prod server, imported the SQL into the Prod server. On first glance everything seemed fine, but I noticed that I could not use the Joomla menus any longer, they were dead. I checked the config link for Hikashop and all the tabs displayed on one page, see attached screen shot. I tried several things, - Updating Dev to the newest Hikashop, then exporting the SQL and importing into Prod. No change. - Installing Hikashop into Prod and then checking it without any import or config. No Change. - Side by side comparison of modules and extensions between Prod and Dev. All versions are the same. Still, even after manually removing all tables and files from the Prod server, if I install Hikashop, the Joomla menus stop working. Any thoughts? DAve - [ ![CityofGreenfieldIndiana-Administration.png](/forum/attachment/2747) ](/forum/attachment/2747 "...nistration.png") [ ](/forum/attachment/2747?download=1 "...nistration.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTQ3Mi1jb25maWd1cmF0aW9uLXNjcmVlbi10YWJzLWZhaWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")** - [![yellowhousejake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Topic Author - [ Offline](/forum/user/4221-yellowhousejake) Less More - Posts: 37 - Thank you received: 0 - - 14 years 8 months ago [\#39614](#39614) by [yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Replied by *[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")* on topic *[Re: Configuration screen tabs fail](/forum/3-bug-report/39472-configuration-screen-tabs-fail#39614 "Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start...")* OK, one last reinstall after manually cleaning out all unused modules, plugins, and files and the problem is gone. Few minor things I think I can solve, but it is displaying properly now. DAve Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTQ3Mi1jb25maWd1cmF0aW9uLXNjcmVlbi10YWJzLWZhaWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")** - [![yellowhousejake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Topic Author - [ Offline](/forum/user/4221-yellowhousejake) Less More - Posts: 37 - Thank you received: 0 - - 14 years 8 months ago [\#39616](#39616) by [yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Replied by *[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")* on topic *[Re: Configuration screen tabs fail](/forum/3-bug-report/39472-configuration-screen-tabs-fail#39616 "Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start...")* The problem can be duplicated by loading the Core Design Captcha plugin, and Scriptegrator plugin. [ www.greatjoomla.com/extensions/plugins/c...tegrator-plugin.html](http://www.greatjoomla.com/extensions/plugins/core-design-scriptegrator-plugin.html) [ www.greatjoomla.com/extensions/plugins/c...-captcha-plugin.html](http://www.greatjoomla.com/extensions/plugins/core-design-captcha-plugin.html) Their install of jquery seems to be the issue. DAve Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTQ3Mi1jb25maWd1cmF0aW9uLXNjcmVlbi10YWJzLWZhaWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#39682](#39682) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Configuration screen tabs fail](/forum/3-bug-report/39472-configuration-screen-tabs-fail#39682 "Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start...")* That's indeed a problem with their use of the jquery library which conflicts with the joomla mootools library: [ www.hikashop.com/en/support/documentatio...ty-issues.html#modal](http://www.hikashop.com/en/support/documentation/61-hikashop-compatibility-issues.html#modal) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTQ3Mi1jb25maWd1cmF0aW9uLXNjcmVlbi10YWJzLWZhaWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")** - [![yellowhousejake's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Topic Author - [ Offline](/forum/user/4221-yellowhousejake) Less More - Posts: 37 - Thank you received: 0 - - 14 years 8 months ago [\#39779](#39779) by [yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile") Replied by *[yellowhousejake](/forum/user/4221-yellowhousejake "View yellowhousejake's Profile")* on topic *[Re: Configuration screen tabs fail](/forum/3-bug-report/39472-configuration-screen-tabs-fail#39779 "Odd. My development server is nearly identical to my production server, in fact my dev server is a 6 week old copy of my prod server. So I was ready to move Hikashop over to the Prod server and start...")* Well that's just fantastic! 8^) I generally read the manual and check the websites for issues before I post. I guess I dropped the ball on that one didn't I? Thanks, DAve Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTQ3Mi1jb25maWd1cmF0aW9uLXNjcmVlbi10YWJzLWZhaWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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