[Skip to main content](#vessel-content) # I can't save my product ## - **[shiri](/forum/user/6072-shiri "View shiri's Profile")** - [![shiri's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6072-shiri "View shiri's Profile") Topic Author - [ Offline](/forum/user/6072-shiri) Less More - Posts: 83 - Thank you received: 0 - - 14 years 8 months ago [\#39706](#39706) by [shiri](/forum/user/6072-shiri "View shiri's Profile") *[I can't save my product](/forum/3-bug-report/39706-i-cant-save-my-product#39706 "Hi, I listed a product and it is saved AS LONG AS I am not adding a description. Whenever I tried to add a description,I click on apply or save it doesn't take it and everything freeze till I refresh the screen.Why is this happening? Thank you")* was created by *[shiri](/forum/user/6072-shiri "View shiri's Profile")* Hi, I listed a product and it is saved AS LONG AS I am not adding a description. Whenever I tried to add a description,I click on apply or save it doesn't take it and everything freeze till I refresh the screen.Why is this happening? Thank you Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTcwNi1pLWNhbnQtc2F2ZS1teS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#39708](#39708) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: I can't save my product](/forum/3-bug-report/39706-i-cant-save-my-product#39708 "Hi, I listed a product and it is saved AS LONG AS I am not adding a description. Whenever I tried to add a description,I click on apply or save it doesn't take it and everything freeze till I refresh the screen.Why is this happening? Thank you")* It must come from your HTML editor. Try to use another one via the "editor" option of the configuration (you might have to install one like jce). The following user(s) said Thank You: [shiri](/forum/user/6072-shiri "View shiri's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTcwNi1pLWNhbnQtc2F2ZS1teS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shiri](/forum/user/6072-shiri "View shiri's Profile")** - [![shiri's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6072-shiri "View shiri's Profile") Topic Author - [ Offline](/forum/user/6072-shiri) Less More - Posts: 83 - Thank you received: 0 - - 14 years 8 months ago [\#39729](#39729) by [shiri](/forum/user/6072-shiri "View shiri's Profile") Replied by *[shiri](/forum/user/6072-shiri "View shiri's Profile")* on topic *[Re: I can't save my product](/forum/3-bug-report/39706-i-cant-save-my-product#39729 "Hi, I listed a product and it is saved AS LONG AS I am not adding a description. Whenever I tried to add a description,I click on apply or save it doesn't take it and everything freeze till I refresh the screen.Why is this happening? Thank you")* Thank you so so much Nicolas...it is solved the way you mentioned. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC8zOTcwNi1pLWNhbnQtc2F2ZS1teS1wcm9kdWN0P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.041 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)