[Skip to main content](#vessel-content) # edit address redirects to 404 error ## - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Topic Author - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 14 years 8 months ago [\#40595](#40595) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") *[edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#40595 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* was created by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is [ ipcfix.com/store](http://ipcfix.com/store) I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#40782](#40782) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#40782 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* Hi, That's really strange. The 404 error does not only happens there but also if you take the link of the 1 step and open it manually. Once you are on the checkout, change your payment method. The URL will be: [ ipcfix.com/store/checkout/step/step-1](http://ipcfix.com/store/checkout/step/step-1) If you try to open it in another tab, it won't work. That should however work since it's the same URL you have on the other page. That's the cause of the address edition problem. It's a SEF related problem. Could you try to deactivate SEF on your website and try again ? What are the URLs ? Does it work ? Do you use a specific SEF component ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Topic Author - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 14 years 8 months ago [\#40813](#40813) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#40813 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* I do not use a specific SEF component. I use joomla's : Search Engine Friendly URLs Yes Use URL rewriting Yes When I turn these to no It works as expected minus the SEF urls. Yet I would still like to have a search engine friendly site and human friendly urls. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#40911](#40911) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#40911 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* There must be something else on your website which causes that problem when SEF is turned on as other users with SEF turned on don't have the problem. I would start with your 404 redirect extension since it's linked to URLs. So you should try to disable it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Topic Author - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 14 years 8 months ago [\#40914](#40914) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#40914 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* That was the first thing I tried. And I have it working with your hikashop on a different site. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#41052](#41052) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#41052 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* So on the other website it works with that 404 extension and SEF on ? What other extensions/plugins do you have installed on your website ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")** - [![hsojhsoj's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Topic Author - [ Offline](/forum/user/1921-hsojhsoj) Less More - Posts: 61 - Thank you received: 0 - - 14 years 8 months ago [\#41165](#41165) by [hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile") Replied by *[hsojhsoj](/forum/user/1921-hsojhsoj "View hsojhsoj's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#41165 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* here are screen captures of what is installed [ ![components.png](/forum/attachment/2935) ](/forum/attachment/2935 "components.png") [ ![plugins.png](/forum/attachment/2934) ](/forum/attachment/2934 "plugins.png") - [ ![plugins.png](/forum/attachment/2934) ](/forum/attachment/2934 "plugins.png") [ ](/forum/attachment/2934?download=1 "plugins.png") - [ ![components.png](/forum/attachment/2935) ](/forum/attachment/2935 "components.png") [ ](/forum/attachment/2935?download=1 "components.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#41329](#41329) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#41329 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* I don't see any extension standing it in your screenshot. What would be the system plugins that you don't have installed on your other website ? If you unpublish them, does it work better ? What a re the SEF and non SEF links of the address edition iframe (you can use firebug to get that information once the popup is openned)? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[progreccor](/forum/user/4816-progreccor "View progreccor's Profile")** - [![progreccor's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar4816.jpg)](/forum/user/4816-progreccor "View progreccor's Profile") - [ Offline](/forum/user/4816-progreccor "Москва") - SEO, webdesign Less More - Posts: 2293 - Thank you received: 314 - - - - [](http://www.d-dd.ru) - 14 years 8 months ago - 14 years 8 months ago [\#41342](#41342) by [progreccor](/forum/user/4816-progreccor "View progreccor's Profile") Replied by *[progreccor](/forum/user/4816-progreccor "View progreccor's Profile")* on topic *[Re: edit address redirects to 404 error](/forum/3-bug-report/40595-edit-address-redirects-to-404-error#41342 "Durring checkout if a user edits his address they will see "state undefined*" even if the user has selected a state previously. Then when they press "ok" they will be redirected to a 404 error page. The site is ipcfix.com/store I am using joomla 2.5.2, hikashop com_hikashop_business_1.5.6_2012-02-22 I had this problem with joomla 1.7.4 and a previous version of hikashoop, I just upgraded to see if it would fix the problem, it did not.")* May be some views was overridden? p.s. never hear before about joomla 2.5.2 ![;)](/media/kunena/emoticons/24.png ";)") the last that we have on joomla.org is 2.5.1 --- Я не явлюсь официальной службой поддержки! Я здесь добровольно! Хочешь получить купон на скидку Hikashop? Спроси меня как! Last edit: 14 years 8 months ago by [progreccor](/forum/user/4816-progreccor "View progreccor's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MDU5NS1lZGl0LWFkZHJlc3MtcmVkaXJlY3RzLXRvLTQwNC1lcnJvcj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. 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