[Skip to main content](#vessel-content) # optional product add up issue ## - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#41123](#41123) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") *[optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41123 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* was created by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#41261](#41261) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41261 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* There was indeed a problem on that end that we found 1 or 2 weeks ago. Please download the install package from website and update HikaShop on your website and it should then work properly. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#41367](#41367) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Replied by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* on topic *[Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41367 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* hi, i have downloaded the the package(business edition) from the website today and istalled it but its still the same. no change Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#41571](#41571) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41571 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* Maybe it comes from a view customization you made ? Try to rename temporarily the folder templates/YOUR_TEMPLATE/html/com_hikashop to something else. If after that you don't have the problem, it means that it comes from a view customization. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#41638](#41638) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Replied by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* on topic *[Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41638 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* i have double checked the files and compared them with newly downloaded files. problem remains the same. all the files in the newly donloaded package were last modified "7th feb 2012". Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 14 years 8 months ago [\#41815](#41815) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#41815 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* Could you give a link to the page where you have the problem so that we can see it ? The following user(s) said Thank You: [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")** - [![leowaqqas's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Topic Author - [ Offline](/forum/user/5283-leowaqqas) Less More - Posts: 63 - Thank you received: 2 - - 14 years 8 months ago [\#42072](#42072) by [leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile") Replied by *[leowaqqas](/forum/user/5283-leowaqqas "View leowaqqas's Profile")* on topic *[\[SOLVED\] Re: optional product add up issue](/forum/3-bug-report/41123-optional-product-add-up-issue#42072 "suppose we have a main product with variants and optional product. if we leave the variants where they are and select optional product(YES), everything is fine 2 products will add to the cart. BUT If we select a different variant of the main product and then select optional product(YES), only one product(main) will add to the cart. i have checked it many times and seems to be a bug somewhere.")* hi, replaced show and show_default from mytemplate folder with the new one and Now its fine. thanks a lot Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTEyMy1vcHRpb25hbC1wcm9kdWN0LWFkZC11cC1pc3N1ZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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