[Skip to main content](#vessel-content) # Checkout flow problem ## - **[hutiger12](/forum/user/6465-hutiger12 "View hutiger12's Profile")** - [![hutiger12's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6465-hutiger12 "View hutiger12's Profile") Topic Author - [ Offline](/forum/user/6465-hutiger12) Less More - Posts: 1 - Thank you received: 0 - - 14 years 8 months ago [\#41701](#41701) by [hutiger12](/forum/user/6465-hutiger12 "View hutiger12's Profile") *[Checkout flow problem](/forum/3-bug-report/41701-checkout-flow-problem#41701 "Hi, I am right now just creating a new online shop website, I decide to use a Hikashop starter version to try. Everything is going well, except one thing: When I test my online shopping, after everything is chosen in the check out flow, I click the next button, there should be a payment page or redirect to the ending page, but there is always a fault: server error: 500 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. However, the order is created, all the information is there, when i choose paypal, i cannot get to the paypal page, when choose credit card, I can receive the card number though, just there is no page after the checkout flow, nothing after the next. Can you help me with this? This is really important. Thanks!")* was created by *[hutiger12](/forum/user/6465-hutiger12 "View hutiger12's Profile")* Hi, I am right now just creating a new online shop website, I decide to use a Hikashop starter version to try. Everything is going well, except one thing: When I test my online shopping, after everything is chosen in the check out flow, I click the next button, there should be a payment page or redirect to the ending page, but there is always a fault: server error: 500 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. However, the order is created, all the information is there, when i choose paypal, i cannot get to the paypal page, when choose credit card, I can receive the card number though, just there is no page after the checkout flow, nothing after the next. Can you help me with this? This is really important. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTcwMS1jaGVja291dC1mbG93LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 14 years 8 months ago [\#41727](#41727) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Checkout flow problem](/forum/3-bug-report/41701-checkout-flow-problem#41727 "Hi, I am right now just creating a new online shop website, I decide to use a Hikashop starter version to try. Everything is going well, except one thing: When I test my online shopping, after everything is chosen in the check out flow, I click the next button, there should be a payment page or redirect to the ending page, but there is always a fault: server error: 500 500 - Internal server error. There is a problem with the resource you are looking for, and it cannot be displayed. However, the order is created, all the information is there, when i choose paypal, i cannot get to the paypal page, when choose credit card, I can receive the card number though, just there is no page after the checkout flow, nothing after the next. Can you help me with this? This is really important. Thanks!")* Hi, A 500 error is a standard error message returned by your web server. We need to know the the real error message behind that in order to understand why you have that problem. Please look for the real error message in your PHP error log file. If you don't know where to find it, please ask your hosting company. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MTcwMS1jaGVja291dC1mbG93LXByb2JsZW0/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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