[Skip to main content](#vessel-content) # Set up non-free download link problem ## - **[linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile")** - [![linorabolini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6530-linorabolini "View linorabolini's Profile") Topic Author - [ Offline](/forum/user/6530-linorabolini) Less More - Posts: 5 - Thank you received: 0 - - 14 years 8 months ago - 14 years 8 months ago [\#42125](#42125) by [linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile") *[Set up non-free download link problem](/forum/3-bug-report/42125-set-up-non-free-download-link-problem#42125 "I'm trying to set up the download link of a product and here is the problem: intro: this is for digital download goods. problem: download link is set up as non-free. Item is purchased but no download link becomes visible. configurations made: product with price. Attached a file and set it as non-free. configured payment and shipping as in the tutorial. Tried with hikashop's demo site and it is not working. we need to know how to enable non-free downloads once the product is bought. (is this feature working properly or it might be a configuration problem ?) Thanks")* was created by *[linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile")* I'm trying to set up the download link of a product and here is the problem: intro: this is for digital download goods. problem: download link is set up as non-free. Item is purchased but no download link becomes visible. configurations made: product with price. Attached a file and set it as non-free. configured payment and shipping as in the tutorial. Tried with hikashop's demo site and it is not working. we need to know how to enable non-free downloads once the product is bought. (is this feature working properly or it might be a configuration problem ?) Thanks Last edit: 14 years 8 months ago by [linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile"). Reason: added question to summarize. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjEyNS1zZXQtdXAtbm9uLWZyZWUtZG93bmxvYWQtbGluay1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile")** - [![linorabolini's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/6530-linorabolini "View linorabolini's Profile") Topic Author - [ Offline](/forum/user/6530-linorabolini) Less More - Posts: 5 - Thank you received: 0 - - 14 years 8 months ago [\#42141](#42141) by [linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile") Replied by *[linorabolini](/forum/user/6530-linorabolini "View linorabolini's Profile")* on topic *[Re: Set up non-free download link problem](/forum/3-bug-report/42125-set-up-non-free-download-link-problem#42141 "I'm trying to set up the download link of a product and here is the problem: intro: this is for digital download goods. problem: download link is set up as non-free. Item is purchased but no download link becomes visible. configurations made: product with price. Attached a file and set it as non-free. configured payment and shipping as in the tutorial. Tried with hikashop's demo site and it is not working. we need to know how to enable non-free downloads once the product is bought. (is this feature working properly or it might be a configuration problem ?) Thanks")* Hi, I have just figured it out. Download link is embeded in each order within "customer's orders" menu (which has to be added to joombla too). It would be great to add this little detail to the documentation. Thanks ![B)](/media/kunena/emoticons/9.png "B)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjEyNS1zZXQtdXAtbm9uLWZyZWUtZG93bmxvYWQtbGluay1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 14 years 8 months ago [\#42349](#42349) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: Set up non-free download link problem](/forum/3-bug-report/42125-set-up-non-free-download-link-problem#42349 "I'm trying to set up the download link of a product and here is the problem: intro: this is for digital download goods. problem: download link is set up as non-free. Item is purchased but no download link becomes visible. configurations made: product with price. Attached a file and set it as non-free. configured payment and shipping as in the tutorial. Tried with hikashop's demo site and it is not working. we need to know how to enable non-free downloads once the product is bought. (is this feature working properly or it might be a configuration problem ?) Thanks")* When the order is confirmed, an email is also sent to the user with links to each files of the products of the order. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjEyNS1zZXQtdXAtbm9uLWZyZWUtZG93bmxvYWQtbGluay1wcm9ibGVtP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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