[Skip to main content](#vessel-content) # During Checkout neer to press Next Button twice ## - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4265](#4265) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") *[During Checkout neer to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4265 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* was created by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4272](#4272) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout neer to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4272 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* Do you have the latest version ? Could you provide the URL of your website so that we can see the problem ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4283](#4283) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: During Checkout neer to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4283 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* Hi, I have version 1.3.8 My web site address is: [ www.die-besten-weine-der-welt.de/](http://www.die-besten-weine-der-welt.de/) The site is in German but I am sure you can navigate to the order process ![:-)](/media/kunena/emoticons/3.png ":-)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4286](#4286) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout neer to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4286 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* Could you update to the latest version and try again ? We improved the checkout since 1.3.8 and it should work better. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4315](#4315) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4315 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* unfrotunately this did not help. I still need to click twice... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4354](#4354) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4354 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* We need to test that on our end... I'll come back with more info when we find the problem. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4441](#4441) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4441 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* We made some changes on our end and your case is working fine. We will publish a new release this week with the correction. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4893](#4893) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4893 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* I have just upgraded to V 1.4.2. but unfortunately the issue is still there... is this the version with the fix? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4895](#4895) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4895 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* I just tried to place an order on your website and I didn't had to click twice on the next button during the checkout. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4899](#4899) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4899 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* Very strange... I just tested as well and the problem occurred again. It definitely comes up all the time when I change the radio button with the payment methods and press WEITER = Further. On the 1st checkout step (address confirmation) it only occurs, when I have put something in the cart and go into checkout the 1st time after adding to the cart. The next time I go into the cart the 1st checkout step works fine. Btw: would you know in which view I would can change the order of displaying image, price and title when displaying all products in a category? I would like to have title at the top, next the image and last the price. Thanks in advance! Oh, before I forget on the clicking-issue. I use FF 3.6.13... I will try with IE 7 and tell you in a couple of minutes whether I experience there as well. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")** - [![1fcb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/337-1fcb "View 1fcb's Profile") Topic Author - [ Offline](/forum/user/337-1fcb) Less More - Posts: 137 - Thank you received: 2 - - 15 years 10 months ago [\#4901](#4901) by [1fcb](/forum/user/337-1fcb "View 1fcb's Profile") Replied by *[1fcb](/forum/user/337-1fcb "View 1fcb's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4901 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* just checked with IE7: behaviour is the same Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzMtYnVnLXJlcG9ydC80MjY1LWR1cmluZy1jaGVja291dC1uZWVyLXRvLXByZXNzLW5leHQtYnV0dG9uLXR3aWNlP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 15 years 10 months ago [\#4903](#4903) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Re: During Checkout nee to press Next Button twice](/forum/3-bug-report/4265-during-checkout-neer-to-press-next-button-twice#4903 "I have following workflow defined: login_address,cart_shipping_payment,confirm_cart_status_fields_terms,end When pressing on the screen login_address the next button to progress nothing happens. only after pressing the button a second time it will progress to the next step. This is lalways the case on the panel with login_address. On panel cart_shipping_payment it is true, when I change the payment method. Only pressing twice the button will take me to confirm. Strange...")* It's normal that if you change the shipping and/or payment method, the view is refreshed to display the change. That's the way the system is designed. If you want to change that behavior you can read on that thread [ www.hikashop.com/en/support/forum/3-bug-...xtra-click.html#4620](http://www.hikashop.com/en/support/forum/3-bug-report/3795-checkouts-next-button-requires-extra-click.html#4620) which explains how to do it for payment methods selection. You can edit the file listing_img_title of the view product via the menu Display->Views. 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